Worst customer service. This place is a scam- beware! Went in to test drive a couple cars not planning on buying anything today. After driving one that was $8000 more than I was going to spend, decided to get it anyway as I really liked it. Dean was sent over to go over numbers and get the value of my trade in which no surprise- low balled the value. I said no thank you then and got up to leave. The salesmen (Eric) then told me if I go to carmax and they come back with higher appraisal, he would match it. So I did just that and appraisal was $2400 more. Went back to dealership to proceed to buy the car. Dean saw us come in and completely ignored us, not friendly at all. Sees Eric with my value from carmax and tells him to up the sale price now. So Eric comes back to us and says the car is now $1000 more than it was just 2 hours ago. Dean is that pissed that I got $2400 more that he now adds to the price of the vehicle? He didnt even want to make the sale. His attitude turned so cold and frankly was such a jerk. I will never shop there again. They could care less about the customer. Lost a sale and customer. read more

I found a car on their site that I wanted, and told them I was very interested. I had my financing pre-approved and made an appointment to test drive. I drove an hour to get there from San Diego and when I met with the salesperson, he told me they had just sold it. I was very disappointed, and they didn't even give me a curtesy call before I got there letting me know. read more

We really appreciate your looking at our car on such short notice. As you know, we live out of town and were heading home the next day. Ultimately, we decided to leave the car with you which we meant we needed a rental car. Brad Cannon, Manager, suggested we use GreenLeaf rental car - which we did, saving us a substantial amount. We also appreciate Steve and Brad helping us with the car repairs and costs on such a timely basis. We consistently receive good service and we consider them to be the "A" Team for service and repair! read more

Just completed leased a 2021 Tucson from Anthony at Temecula Hyundai! Anthony is a true professional! He worked to get me the vehicle I wanted at the payment I wanted! No haggling and no games! Took time to answer all my questions and pointed out pros and cons of the vehicles I was interested in. Fantastic experience from start to finish! Thanks Anthony! read more

This was my 2nd purchase from Temecula Hyundai in 2 years and Wow! My 1st experience was great. But my 2nd experience was unforgettable. Being a woman, shopping for a car alone, I was afraid of being taken advantage of. And it was the complete opposite. They wanted to make sure I was confident and comfortable and happy. Leo in Sales, Dean the manager, and the nicest guy in finance who did both deals with me are top notch and go above and beyond. They have followed up with me. Laughed with me and made the process so exciting and fun. Who says buying a new car is a fun process??? I do! At Temecula Hyundai...it's a pleasure. Will be back for the next car read more

Temecula Hyundai - My new car and me! 2022 Hyundai Kona Electric! - Car Dealers Near Me - Temecula, California

Thank to the amazing help of of the entire Temecula Hyundai dealership! The amount of hoops they had to jump through was nothing short of a miracle, not to mention these hoops were set on fire. I cannot express my thanks enough! #TemeculaHyundia4LIFE Special thanks to, Service Department - Sandra and Collin Sales and Finance - Johnny, Jason and Jennifer. Without you all this would not be possible! read more

Temecula Hyundai - My new 2012 Nissan Xterra! - Car Dealers Near Me - Temecula, California

Worst customer service! Steve E., one of the customer service advisors, was extremely unprofessional and disrespectful to my daughter. She was told by corporate to take her 2 year old Elantra to the dealership so that they could take pictures of her vehicle and submit them for a claim. Steve rudely interrupted her and treated her like she was ignorant, because she was young and a female. My husband was having issues with his 2 year old Veloster and was told "sorry, we can't replicate the problem," and sent him on his way. He got rid of his Veloster as soon as he could. I started having problems with my 2 year old Tucson and didn't even bother with the service department. I also got rid of that car. We are done with Hyundai and definitely done with Temecula Hyundai's service department. I will never recommend a Hyundai vehicle to any family or friend, mostly because of the ridiculously inept service department of Temecula Hyundai. read more

Israel goes beyond the call of duty! He gave support and encouragement that not all car sales people give! Thank You! read more

Was not happy with the way my wife and I were treated by the sales manager Cory. We came in once to check out some vehicles. We test drove one with Andrew and he was informative and kind. We went to talk numbers and expressed interested on the same vehicle but in a different color. They gave us the numbers but said they didn't have the car on lot yet. When we said we would like to come back to look at it, Cory went from being a nice guy to being rude and mad at us because he wanted us to sign paperwork on a car we hadn't seen yet. We come back a few days later as he said the car would be in then. The car was not there yet. Same thing though. Nice upfront but once we say we aren't going to buy today without seeing the car, he doesn't acknowledge us or shake our hand. Came back a third time to finally look at the car. Went to talk numbers, didn't love the price and said we wanted to shop around a bit more. At that point, Cory got up and walked away, I offered to shake his hand and say thank you and he wanted nothing to do with me. I'm not going to spend $20,000 on a car unless I'm positive it's what I want and I will not buy a car and help them with commission if they will be that rude to me. Be better Cory, be nicer to potential customers. read more

I don't recommend coming to this dealership as there are too many back and forth games that they play. I felt that maybe they were discriminating against us at first because it was my mom and I looking at buying a car. The sales manager made a few comments acting as if we didn't understand the details of the pricing in which my mother assured him she understood the car buying process. Maybe they thought they could get one over on us because we are women. We were pretty straight forward with what I could afford and what I could put down plus what I wanted for my trade in. They came back tripling the amount of the payment I said I could afford. They said they couldn't bring it down. I said thank you for your time and took my kids to the car. They stopped my mom on the way out asking to look at their final offer. It was slightly less , but still out of my range. So we parted ways. They texted and called my mother and I for several weeks asking us to meet with the Manager. Three weeks go by and they mark the vehicle down . I reach out to see if we are any closer to the payment I requested and they are $150 more on the payment than what they originally offered me.(SCAMMERS) read more

Johnny in sales made the purchase process as good as can be expected. I'm now the happy owner of a 2019 Sonata.

A couple of weekends ago I visited this dealership, by then not feeling much hope that I would find an affordable car for my kids. Within an hour I was able to secure a car that could be delivered in a couple of days. The financing was good and the purchase price (below MSRP) very reasonable. No hidden fees or dealer extras. No nonsense or "hard sells" in the financing department. I've never had an easier time buying a car. The deals were so good that before I left I purchased a second car for my wife (again, well below MSRP). I would highly recommend this dealership. read more

Thank you to Temecula Hyundai! Exquisite service and a truly awesome buying experience. I love my new palisade and all the technology it has, I will definitely be doing business with Temecula Hyundai in the future. read more

Great car buying experience. Best car dealership in Southern California!

My wife always gets her car serviced at Temecula Hyundai! You can't beat the customer service and they always go the extra mile to take care o your car. If you have time, you can shop the cars & the sales guys are great! read more

Huge shout out to the crew at Temecula Hyundai! I was pressed for time and I needed an oil change and tire rotation. Now I've been to several dealerships in the pasted where they say they'll get me in and out quickly but most of the time it ends up being 2 hours or more! They had me ready within 45 minutes and they washed my car! Now that's what I call service! read more

Great experience! James and his team were very helpful. I love my new Tucson!

The service department is excellent! They are kind, efficient and happy to help. They accommodated me even though I didn't have an appointment. They were able to complete my car service in less than 24 hours. I would definitely recommend. read more

Temecula Hyundai treats customers like if they were doing business with family! No scams, no hidden fees, no dishonesty, and no pressure. About a year and a half ago I went into Temecula Hyundai as a broke college student but James Creguer kept following up with me every three months as he knew my situation. Finally, James was able to get me into a NEW 2021 Sonata with a great monthly payment! My "Nata" and I have already went on a road trip and it gets AMAZING gas mileage which is a plus with today's gas prices. THANK YOU JAMES FOR HELPING ME FIND MY NEW 2021 SONATA... aka "Nata"! read more

The best dealership experience ever!! I just financed a Hyundai Elantra here and I could not be more happy with my car and the service I had today. Our salesman, Ryan, was so helpful and easy to talk to. He gave us a full rundown of all of the car's features and was very knowledgeable, making our decision much easier. When it was time to buy the car, John was also very professional and easy to work with. Both Ryan and John exceeded our expectations and I would highly recommend coming here thanks to their help! read more

I bought my Hyundai Elantra last year in June, and I can not be happier than the day I made this purchase. The salesman and the sales manager were awesome in getting me into a new vehicle. Brian Thines, in Finance did an outstanding job, getting my financing done with relative ease, and speed; despite some issues on my credit report. My only complaint is the interest rate and the payment amounts, but I realized that with the issues on my credit report, I had to deal with it for the time being. I have taken my vehicle into the Dealership several times for service, and can not speak highly enough about the speed and service I have received in the Service Dept. All of the folks in that department has been nothing short of awesome. They were very attentive to my needs and any limitations I have had, while I was visiting the Dealership for service on the vehicle. I have not ever dealt with another Hyundai Dealership, although I can not imagine that any other dealership could have been more responsive to my needs and inquiries, regarding my vehicle. I am currently looking to either trade my Car in, for a newer vehicle or to have it refinanced, but I would not do that with any other Dealership, at this point. I am very satisfied with everything about this dealership, and it's employees.. read more

I worked with Chelsea at the service center and she did a phenomenal job. Though she was helping several clients that day I felt as if though I had her undivided attention. It's not something I experience often especially not at a car dealership's service center but wow she was an absolute pro. I had issues with my car not starting and also needing an oil change, just an all around headache. So I was frustrated to begin with but Chelsea helped me through it and put me at ease. All of this while managing several other clients of course. Huge thanks to the Temecula Hyundai service team! read more

Awesome experience! Jose Vega took care of us, no pressure, super smooth process. Jose went above and beyond to find my new Santa Fe SE in the color I wanted. He was very patient and took the time to help me set up my Blue link and Bluetooth connection. I will definitely recommend him to all my friends. Pedro in finance was awesome, very professional and helpful. Thank you Temecula Hyundai Josue and Susana Rivera read more

Kudos to Steve "Troy" Laron for accommodating our needs in purchasing the car we want. We started filling up paperwork for a color I wanted, halfway through, my wife decided a different color, Steve didn't hesitate to redo the paperwork. Thats what I call service. Thumbs up Hyundai of Temecula. read more

This review is specifically for the Service Department. I did not buy my car at Temecula Hyundai. With COVID I haven't been to my office for months. I normally get my car serviced at a dealership near there. I can't express how happy I am with the service team here. Specifically, Travis is a star! I've complained to various service departments about a low speed judder on my 2018 Elantra sport for over a year now. I've been told many things from other places, like "we can't replicate the issue", Hyundai engineering hasn't given guidance on this", "it's a DCT, you have to drive it differently", "the judder is within tolerance". When I explained this to Travis, he listened and explained the test they would do and he was great at communicating their plan and the next steps. The judder test failed and he and the team got the problem fixed. I've driven around for a few days now and have gone through several of the places I would normally experience the judder and it's gone now all thanks to the service team here who got it fixed under warranty. Not only that, but they have a loaner while they were working on my car and called me about an item I left in the loaner when I returned it to pick up my car. Travis and the team here really went above and beyond working on my car and they have really earned my trust. The communication and the level of fair dealing was excellent. I don't think I have ever had my expectations exceeded in this way and I will definitely return here for my future vehicular needs. Highly recommended! read more

I came to Temecula Hyundai to purchase a new car and was helped by Mason White. He did an excellent job accommodating my picky Self lol, he listened and gave the best deal within my budget, ask for him when you go in! read more

Temecula Hyundai - Tucson - Car Dealers Near Me - Temecula, California

I always have had wonderful experiences at Temecula Hyundai but this last visit was by far one of the best! Special thank you to James and Mason in sales and Chris in finance for helping us out and making our car buying experience so wonderful! We love our new car and we hope to work with them again with any future upgrades. read more

Temecula Hyundai - 2021 Hyundai Sonata Hybrid Limited - Car Dealers Near Me - Temecula, California

Spoke with Domingo on the phone - we painlessly penciled out a good and fair price (I had being comparing prices for at least two weeks). And they gave me an extra $500 off for being a registered nurse "first responder." He connected me with salesperson Michael Crane and the purchase process went smoothly. I couldn't be more pleased with my new Sante Fe and know without a doubt that I got the best pricing of any dealership in SoCal (this is my 3rd Hyundai). I highly recommend this dealership. read more

Temecula Hyundai - The color and features I wanted on this Sante Fe! - Car Dealers Near Me - Temecula, California

I've been searching for a car for weeks. I tried this dealership and connected with Lorin Augustine. We negotiated for a day and came up with an "OTD" price. We'd agreed on a price and I was to pick it up today. We'd been conversing for 3 days. I cancelled an appt with my atty and made arrangement with friends to pick up my old car. This morning before I was to arrive, I was informed by Lorin that he/she had miscalculated and the price and it would be $2000 more ! $2000! That's quite a large miscalculation to say the least. I reported this to the general manager and received no reply. Don't even consider buying from this dealership. They lie, lie lie! read more

Temecula Hyundai is the best car dealer. John Hudson helped me patiently to get the the car I wanted and needed. He explained all the possible options with no rush or pressure. The service team gives me an excellent treatment. They work fast and are very considerate. I live far from Temecula but every time I need service I prefer to drive all the way there because I know I won't feel dissatisfied with their service. I highly recommend John Hudson and the whole team at Temecula Hyundai. read more

My wife and I own two Hyundai vehicles, a 2007 low mileage Santa Fe and a 2014 Sonata Hybrid. We live in Escondido just a short distance from the local Hyundai dealer. However we drive 30 miles to Temecula Hyundai to have our vehicles serviced. The people there are very friendly and their waiting area is super comfortable. Our service advisor is Steve Enriquez and he takes wonderful care of both our vehicles. Two years ago when I told Steve my wife and I were taking a road trip he had his team do a complete safety check. They found one tire was damaged and the air conditioning system (still under warranty) needed repairs. Now that is real customer service. My wife and I are very satisfied with Temecula Hyundai and highly recommend Steve Enriquez as a great service advisor. read more

Annoyed because I bought a newer used car (only 24,000 miles on it) and they told me that the battery was changed, etc. I have only had the car for one year and the battery is shot. I called the company and they told me that it would be $300 to replace. read more

We went to see a used Honda CR-V that was as posted on the internet......it had "been sold" the night before. We drove from Rancho Cucamonga and had an appointment to see the car at 11:00am. They sent a confirmation email at 8:00 am. After 10:00 (we had left to travel long before) they sent another email saying the car had been sold. James Kruger the internet sales manager made us feel like it was our fault. Interesting points....car was listed at EX-L not the EX that it was....the car is STILL listed for sale. Don't fall for this baiting. Buyer beware. read more

After having a very frustrating experience with my key phob, and fighting with it to try to get it to charge, I went into the Temecula Hyundai. I was so frustrated because the original dealership that sold me the car said the phob was rechargeable and I thought I was going to be out $300+ by having to buy another new key. Thank God that wasn't the case. Paul Villaseñor, the parts manager explained to me what the problem was. The battery inside had to be recharged indefinitely in the consol, OR just replace the battery with a new cr 2032 Panasonic (this battery lasted 3 years so I'm sticking with that brand lol). He taught me how to replace it (pop the case open with a flat head), and resolved the situation with grace, humility, and amazing customer service. He switched my attitude from not buying a Hyundai again to becoming a reoccurring customer that I had been before this key issue :). Thank you for returning my sanity Mr. Villaseñor xD. read more

Jason Mershon was a great salesman. And with the help of manager Pedro we were able to get the right deal for our Hyundai. They were patient with us and did not hassle us at all. We also got there late at night and waited until were were sure what car we wanted. Thank you again guys and we will be back soon. read more

The Salesman and and Manager worked with me to complete the purchase even after I had forgotten my driver's license! They met my price limit, with no hassles. Very friendly team. I would go back. read more

Chelsea in the service department is awesome. She went above and beyond to help me with an issue with my Kona EV. She emailed Hyundai and was able to get a goodwill repair from Hyundai and basically covered almost everything. I really appreciate everything Chelsea did for me. Mahalo read more

My rear back up camera quit working. Chelsea took the call in service and worked me in. I was concerned about the safety factor. The diagnosis was the camera is faulty and needs to be replaced. No idea how long because of the supply chain thing. So knowing how I really wanted my backup camera, what does Chelsea do? Offered me a loaner car! I am beyond impressed with the service department. Everyone was so nice and attentive! This team was spectacular! Chelsea, thank you for everything you did to take care of me and my car! BTW, they washed my car too! read more

I just want to start by saying I hate car shopping. I was put into a situation where I had to purchase a new car because mine was totaled out. Philip was the one who greeted me & showed me a few cars. I told him he was my 2nd stop & I still needed to look at 2 others before I made a final decision. He didn't play any games with me & wasn't pushy to make me stay. I took his card & went on my way. I ended up coming back later that day because I was between this car & one other. I told Philip & his team what I was working with & where I wanted to be. His team & manager played zero games with me, they were patient while I called to see what the insurance would cost for this vehicle & the other one I was considering. Ultimately I chose to go with the new Hyundai. They didn't try to stop me when I said I had to pick up my kids before coming back like other dealerships would have done. My paperwork was done so quickly & painlessly. They made sure that I received a due bill for my tint & a few other add ons because my car had just rolled off the truck the same day & they didn't have time to finish it before I purchased. No hassle whatsoever on anything. I really appreciate Philip & his team. Thank you guys, truly. You made a not-so-fun experience, with a toddler, in 100°+ weather, pretty painless. Much appreciated & I look forward to running around in my new car until the wheels fall off. read more

My visit to California, I had my first service checkup on my 2019 Santa Fe. The service was friendly and professional, I was treated like Family. Appreciation to Steve in Service. Highly recommend Temecula Hyundai. Thank you Raymond and Melissa from Oklahoma. read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California