Wow wow wow!!!My new appliance place. small dent or ding or close outs...priced right. bought a…read more$800+ dishwasher with unnoticeable ding on corner for $450. Couldn't even see any damage on an electric stove and still saved over $250. Finally!! Staff is knowledgeable and friendly. Normal not a bs sales pitch. prices set right. I am not afraid of replacing appliances anymore. my dishwasher workers fabulously!!!! ultra quiet. I could not afford this had it not been for Elwoods. best prices in town and online.

I wanted to address the professionalism and polite employees that made our shopping experience from…read morepurchasing of our GE Refrigerator to the two great, kind, experienced, and knowledgeable delivery gentleman. This hometown owned business gives the upmost in customer service and offers a large selection of product at reasonable prices. This store is going to be our go to from now on. Thank you for giving such excellent service and taking an interest in hiring kind and knowledgeable staff. Two thumbs up for your business.

Quick and fixed our problem with our freezer almost immediately. The tech nician was friendly,…read morecourteous and wasn't even wary of our dogs.

Serviceman came out and said he could not fix my refrigerator icemaker problem. Charged me $110…read more I called another repair company, and they fixed the problem completely. Do not waste your time calling these people when you will be charged for their doing nothing at all.

This review is for an employee of Brook mill, rather than the company itself. My wash machine was…read moreunder a manufactures warranty, and Brook mill appliance was sent to take care of the repair. I called them to confirm my appointment, they called me back right away. Phil sent a text that he was on his way, and he arrived on time. He diagnosed my machine and looked it all over and did a great job explaining how my washer works, and how to get the most out of it. It gave me peace of mind to have such an experienced repair man show up for the job. Phil said the oil leak under my 8 month old washer is common for GE and doesn't require a repair. This was disturbing news to think I just have to let it leak now and then. But, will keep that in mind the next time I am in the market for a new wash machine.

My extended warranty was serviced via this company. I called on Saturday to file a claim. It was…read moreassigned to them. They called on Monday to set a repair time and it was completed within an hour. Fast and reliable service, very short on pleasantries, but efficient. I have no complaints.

I've had the pleasure to require Mark's expertise twice in the last month. He was kind, efficient…read moreand knowledgeable both times. Would strongly recommend.

I needed help with my refrigerator. So called Mark's A-1and he made the time to come that very…read moreday. Fixed the problem in record time and charged a very fair price. When problems arise again I know who I will call

Outstanding customer service! I ordered a discontinued filter hoping to receive New Old Stock…read more Bettervac sent me a substitute part that turned out to be incompatible with my vacuum. When I called their Customer Service number, Bill initiated a full refund on the spot. Next time I'm looking for an obscure part, I will make a phone call to describe what I need. Truly exceptional customer service. Highly recommend!

They did a good job resolving the issues I was having with my A/C unit. Their customer service…read moreimpressed me.

We have been customers for many years, and they have been great! Fair pricing, knowledgeable and…read morefriendly service team, and prompt service. Highly recommend this company.

A-1 Sewer company!!!!!!!!!!!!…read more I just want to thank you guys for running an honest and trusting company for the greater Fort Wayne Area! I had a "big name" company come and quote me $10,000 for my main to be replaced, they had to come out twice as the first tech was not as experienced, 2nd team left and didn't put my clean out cap back on. Chris from A1 came out as expected, heard my experience and went to work, not only is the flow restored he gave tips on how to help me PREVENT them from coming back out. A1 Amazing service and I will continue to sing your praises and refer you to all my friends, family and anyone else that cares about their pocketbook and hiring a trustworthy company!

This company is awful and the owner Maury is a rude, nasty man. The knowingly SEVERED our line…read morewhile doing some work for our neighbor and when we called them, not aware yet, they had notes of this and still charged us for a scope then after many questions admitted that they cut our line, asked us to pay for the work as Maury doesn't want to "eat the price". We said hell no and when asked for a refund for the scoping since this wasn't our fault, he lied and threatened to charge us for the neighbors work and said we caused some of it. It was a break in a 90+ year old pipe which is at fault of no one. Said it's a small price we have to pay, never once did Maury apologize for the mistake, call us, explain anything or come to our door. We also are told that he had to have permission to cut a line and a permit. which he would not have gotten as our line would have been deemed in use. He was going to make us sit with human waste in our basement where my kids have rooms, for a week and turned his phone off when we called to see that we get moved up as NONE of this was our fault and we were left in the dark. His manger got us on the schedule a day earlier which is the only reason I'd give less than half a star if this website didn't make me. We have yet to hear from maury or anyone at the company with an apology or even one word. Never ever ever use this crooked man for your services! Here are some photos of what he left us with!

If you live in the Fort Wayne area and are using anyone else, your cheating yourself out of both a…read moregreat price and excellent service. These guys are well trained in servicing all makes and models of systems, have a boss that encourages them to be the best, and it shows, technicians and installers that they can be. They are locally owned, which means they are looking out for you, not a shareholder on the other side of the country. And answer all your questions, if they don't have the answer, they are not to proud to just make something up, they will get you the information that you want. I send everyone I know to them. In fact I wouldn't trust anyone else servicing my family and friends. They should get 10 stars, they are just that good.

Fast and good service. You can expect an honest assessment for repairs or replacement.read more