A.K.A. Merrick Pet Foods. Customer service SUCKS!!! Bones NOT meat were in a can of dog we purchased, and when I called to let them know was told the bones were HAND-PACKED and would crumble like a cookie if I crushed them. Um, no on so many levels. Meat is what I feed my dog, not bones, especially cooked ones. I pay for MEAT in the Organix not bones at $3.19 a can and a flippant response from them in regard to my concern? Well guess I will be buying something else. If I wanted to feed him bones for $3.19 I could go to the butcher and get 10# Amber was the CSR and she is too flippant for my liking. Lost a customer and they don't get a flip read more