I love this gym! I just signed up for it and I love it! Granted I just hurt myself (not gym…read morerelated) and so I can't workout for a few months but I love this gym! It's so simple and has all the weight machines and classes. The staff is super nice and helpful and will answer any questions you have. I do this and another workout place and it's a great combination!

On Thursday July 16th , a front desk lady gave me a non…read morewelcoming face as I feel it was due my appearance. As I scanned she then yelled at me and proceeded to say about my membership and then quote " Do you have the access that costs money" and I was very stunned. When I showed I did indeed scanned in and only have the membership in my name and scanned 3 times where she said my membership is a woman. I knew she was in the wrong yet she did not want to admit or apologized and proceeded to give me a hard time. I would like the leadership to review this attitude as it felt belittling and racially motivated.

*Parents with children with special needs - PLEASE READ!…read more My son was diagnosed with ADHD/Autism two weeks before I registered for camp at the Tuckahoe YMCA. He's very high functioning and has been in the school setting since pre-k. I let them know prior to registering about his IEP plan and some accommodations we have in place. They made it seem like everything was okay! June 2nd was the first day of camp. Why did they politely kick my child out the program? First we talked about doing half days because it was a new environment but when I went to pick him up they basically said let's go ahead & issue a refund! I'm so frustrated but also understand all of the children's safety is the biggest priority! I think the most heartbreaking thing is they didn't give my child a chance to adapt to the environment or modify the camp schedule. They immediately decided they didn't want to work with him. I say this to say don't waste your time sending your children here for summer camp if they have any type of special needs. They will not work with them AT ALL! They didn't give my child any time to adjust. I'm disgusted with this location & the staff here.

Wasn't really homme...very quiet....the workout machines were a little old and the tract is made…read moreof wood....i did like the locker rooms for the men..

I am writing to warn other members about repeated inappropriate behavior I experienced from a…read moretrainer at this gym. I also want other women to be aware of what happened to me. I experienced repeated unwanted contact from trainer Saquan Pugh after I clearly communicated that I did not want to engage with him. Incident 1: Between 10-11 PM, when the gym was nearly empty, Saquan approached me while I was alone. He commented on my shorts after I removed my sweatpants, looked me up and down, and stared at the tattoo on my thigh. When I explained it was a memorial for my grandfather, he responded that it was "very sexy." I felt uncomfortable. Incident 2: After reporting the first incident, I was told Saquan had been instructed not to approach me. Despite this, he approached me again, waited until I was alone in the free weight area, and tried to talk to me. I told him directly I did not want to talk, but he ignored me. I asked another member to retrieve my belongings to avoid further contact. He followed us and became loud, questioning why I spoke to the other member but not him. I immediately left the gym and contacted management. I also filed a police report to create a formal record of the incident. Management reviewed security footage and responded that the interactions appeared "cordial and appropriate." They also stated that Saquan supposedly did not realize I was the member who had previously expressed concerns. In reality, he has approached and spoken to me every single time I have been in the gym, including instances when I clearly indicated I did not want to engage. Management confirmed that the cameras only retain footage for two weeks. The incident I am reporting occurred on January 30, and I had not been to the gym since mid-December. This means the only footage that could exist would be from January 16 onward, so the footage they reviewed could not fully capture my interactions with staff or the context of the incidents. Management also stated that trainers are encouraged to approach members to build relationships. Below is a screenshot of the full email I received from management for reference. While my membership was canceled, the response minimized my concerns and framed the situation as a misunderstanding. I felt unsafe being approached repeatedly after clearly stating I did not want contact, and having management dismiss it. I am sharing this so other women can make informed decisions about where they choose to work out.

Wanted to write this review to warn people about my experience - signed up in oct 2022 with a staff…read moremember named Luke after trying the gym out for two weeks since they're the only gym in the west end seemingly opened 24hrs. The facilities aren't anything luxurious but they had everything I needed, so I decided to join. Since I was a student/ first responder ( forget which reason), I was promised that my contract was cancellable and month to month, which was great since gyms now a days are seedy and make it impossible to cancel with them. I wasn't given any paper copy of my contract to read along and I realize this was my mistake- don't trust anything any gym tells you unless you see it in writing. I called months later to cancel my "cancellable" gym membership and was told that they know about their staff member lying to people about their contracts and unfortunately can't do anything about it and I'm essentially SOL. Nothing was offered to remedy it other then a "we can't do anything since he has already left, but you can buy out your contract by paying the rest of the months (1 year term)". I eventually paid out the whole contract because I was tired of seeing the payment every month and wanted to get it over with. I've definitely learned my lesson. Funny thing is I've been receiving emails and texts from staff saying they're missing my payments. Called them, thought they fixed them, but still receiving them. Bottom line, this gym isn't any different from the scummy contracts offered from planet fitness, golds gym, etc. Don't let them take advantage of your money with seedy business ethics.

My wife and I LOVE this gym! We used to go to the Colonial Heights Planet Fitness, but thought…read morewe'd try this one out since it was new. After one visit we were sold! (even though it was a longer drive) 1. The staff is extremely friendly and helpful! We've gotten to know a lot of the staff by name. We appreciate you Phylicia, Jay and Ronte! 2. My wife and I like to circuit train. Colonial Heights did NOT monitor their room and it was almost impossible to do an actual circuit because people just sit in there on a machine. At this location, they actually monitor their 30 min workout room so you can actually circuit train effectively! 3. The place is super clean and all the machines are brand new! 4. Not even something I thought I needed, but the tanning booths have UV 'AND' red light

Staff is very friendly and pleasant. Over all the facilities are good and are keep clean. Gym floor…read morecould use a little sweeping/mopping. As it Planet Fitness' reputation they really are inclusive and non-judgemental. Love it. But also meeting their reputation, there are always numerous pieces of equipment that are out of order and unusable. I actually had a machine, literally, fall apart while I was using it. I brought the dismantled pieced to the front counter. Please repair the machines Planet Fitness. You owe it to your paying members. They pay to have access to the whole gym and all the machines, not a portion of the machines.

Wonderful gym, wonderful staff…read more I've been working with Ashlee for almost a year. I came in with a history of awful knee injuries, multiple surgeries followed by iffy recoveries, and little to no faith in the muscles in my lower body. In less than 12 months I've gone from constantly worrying about those shaky knees to feeling real confidence in my movements. Doubling my PRs has just been an added perk... Ashlee has been awesome in creating tailored programs for me and what I need. Just as important, she fosters a welcoming and encouraging environment in the group training sessions that make them more enjoyable than they have any business being. If you want help with nutrition, she's got you. If you want suggestions for good obscure metal bands, she's got you there too. When you look at my Yelp history, you'll notice that I've only ever reviewed moving companies. Couldn't be happier that my first non-moving related assessment is ReDefineRVA and Ashlee. Couldn't recommend both more!

The experience at Redefine RVA is simply the best. All training is developed specifically for you!…read more The trainers get to know you are care about your well being. The clients form and FAMILY as we work together in small groups to achieve our goals. Highly recommended for your fitness journey.

Not sure why the ratings are so low... the service is great here. I asked to downgrade my account…read moreto a standard membership and there was no issue. They have two squat racks now which is a big plus for me since I like using free weights. Giving 4 stars since the message chairs are often not working though

The location is convenient but the equipment is filthy. Like months of not cleaning filthy. I am…read moreallergic to dust but most places do not bother me. My nose immediately started to run and when I looked at the bases of the treadmill, stepper and other equipment they were all caked with dust and dirty. I'll have to check out the other two locations to see if they are cleaner. Pictures to support claim. Note: I've noticed the dirt and dust for several months but thought the renovation would improve the cleanliness.

I had an amazing experience with Jamelle at the front desk. She made my day and helped motivate me…read moreto get a workout in!

This gym has been a life changer for me. The staff is really nice, educational, and welcoming. The…read moreprices can't be beat. It's a really supportive community environment. I love this place!

Went for my first class and I felt super welcomed. I was nervous beforehand, but my worries melted…read moreaway when I got there. I got oriented to the machine and the instructor was great. The class was tough and I was super sweaty by the end. I felt the burn and my muscles were shaking. Such a good workout.

I visited Virginia and signed up for a 2-week pass at this Solidcore location. The first week was…read morefantastic -- coaches Uriah Johnson (Head Coach & Community Manager), Krishna Pate, and Nathan Eldering were all amazing. They listened to my wrist injury (doctor's orders: no exercises on my hands), made thoughtful modifications, and ensured I still got a great workout. Unfortunately, my last class on July 22 with Erik Payne was a very different experience. From the start, his tone felt curt and dismissive when I explained my injury. He adjusted my setup in a way that made my modifications harder, and when I tried to get his attention, his responses felt snappy rather than supportive. Even after reminding him multiple times about my limitation, he continued to suggest exercises I couldn't do, and when I chose safe alternatives, he questioned me sharply in front of others. I became so uncomfortable that I left the class early and decided not to return for the remainder of my pass. It's disappointing because the other coaches were fantastic and truly made me feel welcomed and cared for. I hope this feedback helps ensure all clients -- especially those with injuries -- receive the same level of understanding and support.