Contacted Johnson Marketing at the end of March, 2014. Needed a new website layout done. Matt…read morequoted me $1000 and gave a timeline of 2 weeks. I gave $250 up front, but 2 weeks later he's saying that his lead graphic designer was very busy. It wasn't until the start of June (over 2 MONTHS later) that he sent me the new layout. It looked like it was thrown together in about 5 minutes using clipart. He claimed his lead designer spent more than 50 hours on it - very hard to believe. By the suggestion of my nephew, I did a Google image search for the main banner and found this; http://www.freewebtemplates.com/download/free-website-template/css3water-859666893/ The EXACT site that he was charging me $1000 for, and that took his "team" 50 hours to make! I'm not sure why Matt chose to lie about not only having a designer, but spending 50 hours to make a layout that he downloaded from a free site. I confronted him about finding the free template I found and haven't heard back from him - now 6 weeks later. I just wish I hadn't given any money upfront. Not recommended

Matt hired me to do a project in February of this year. He sent me the scope, it seemed quick and…read moreeasy so I quoted a low price and was able to finish the project within 1 week/10 days. The client had extra changes and features that were outside of the scope, so I asked for more money, did the extra work and delivered. Matt told me he had not been paid by the client, so he couldn't pay me yet. Each week he had a new excuse; client wrote a check that bounced, used a credit card and did a charge back...etc. I knew he was lying but thought I'd give him the benefit of the doubt. After 2 months I disabled my source code due to lack of payment (I've been protecting and encoding my source for almost 10 years - a practice I learned working with Sony PlayStation). As the layout of the site was a template the client downloaded and the content had been copy and pasted from a competitors site, all the work had been done by me. Since it hadn't been paid for it was still my intellectual property and I'm not in the business of doing work for free. The client was unaware of all of this and contacted me. I explained the situation to him and he told me he had already paid for everything. Long story short, he is now a client of mine. I noticed Matt had changed the authorship of my source to his name as well as the FTP access. I confronted Matt about not only stealing my work, but attempting to take full credit for something he didn't do and didn't even pay for. That's when the name calling and the false accusations started, which made sense since he had been caught in a big lie. Finally, he told me he doesn't have the money (the truth at last) and that he still intended on paying - still hasn't. I was just surprised because not only was my quote pretty low, but Matt attempted to take full credit for work he didn't do. I've worked with a lot with contractors as well as fortune 500 companies, and I've never had someone just so blatantly lie, try to steal my work and not even pay for it! I'm sure he will commented on this to try to save face and that's fine, I'm just glad that I'm not out a lot of time and money.

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OK, I have to admit I have been a DJ customer since their first product…read more I was a founding member/customer before they made that a thing. However, If you think that makes me a DJ "fanboy" you would be way off. Like many on this thread, I have invested heavily in content and gear. Occasionally I will find a Chinese made (gear) product that doesn't work but customer service has always been supportive in resolving my issues. I have never once mentioned my tenure as a customer (don't know if that would get me anything anyway). My customer service experience has (so far) been without issue and I have contacted them on multiple occasions. I normally reach out via email and within a day or so I'm contacted by a support team member. Happy to report all my issues/concerns have been resolved. I will have to admit after reading DJ's Glassdoor review I was severely disappointed and still hope they can turn that around. It has caused me to second guess many purchases (not based on the quality of their product but in reinforcing management's bad behavior). I have since removed them as my defacto source for content and gear. Now seeking other sources when or if available. The DJ forum community has been helpful in guiding me with ideas and product usage. While there is much to improve at DJ I think the bashing without context is not so helpful. For what it's worth that's my honest take. Regards, Mike

Don't Bother with this group. I am a founding member (whatever that really means) and I have been…read moreSEVERELY disappointed in their lack of new material. Really. They go months (and 2 years during the pandemic) without adding ANYTHING new. I don't know who owns and operates this service, but they should basically scrap it. The quality of the graphics are pathetic and their service is a joke. I rarely use anything but their music, and I'll probably drop the service entirely soon.