All around great experience every time I go; wide variety of services available. Book in advance bc…read morethey are always busy! Just had a haircut from Anna - she's the greatest!

I've had many pedicures in my life at various businesses, and have to say I've never had a bad…read moreexperience. The only thing I always wished was that the massage of my legs and feet lasted longer. I had my first pedicure at Safari today and was very pleased. But what won me over was the lengthy wonderful massage. I even asked if this was a common practice or if she was possibly done earlier then expected and had extra time to fill and she said no this is how all pedicures are done that they all allot that much time for the massage! Plus they offer a quick but wonderful hand massage at the very end.....I definitely will be going back :)

The services was nice, afterwards the assistant manager was not responsive to the mistake that was…read moremade. Here is the story; My friend and I booked in for two Spa manicures, the ladies who took care of us were wonderful! We paid extra to get Gel polish. The day after (today) My nail polish started to fall off. Not peel in bits.. I was loosing whole nails. Woke up with one gone, then lost another while doing laundry. Soon I was missing a pinkey. I called and explained what was happening - she said she would put a free services on my account. That was indeed the typical correction I expected. I explained to her that I don't live in Red Deer and the only reason we got it done there was because it is located between my friend and I. I am moving to Hinton, Alberta so we wanted to do something together. (My friend was the one who bought the gift card for us) I explained my situation to the Assistant Manager, Heather. And requested that the free service be given to my friend because I was not going to be able to use it and my friend lives in Lacombe and is in Red Deer often. She told me she couldn't give it to my friend because her nails were fine. So I explained again that I wasn't going to be able to use it. She repeated that the service had to go on my account and my friend could not use it. I was surprised by the repetition of her answer even though she knew I wasn't going to be able to use it. I didn't understand the reasoning behind the fact that I could not gift this service to my friend. (WHO PAID FOR ALL OF IT IN THE FIRST PLACE) Finally I asked if she was the manager, she informed me that she was in fact the assistant manager - she then proceeded to tell me that she would look into it and call me back tomorrow. Conclusion; Customer service is not top priority after you have gotten a service and it wasn't completely satisfactory. I have screenshot of the conversation between my friend and I - I send her pictures of my missing nails in WhatsApp before I even decided to call. I own a marketing agency - and one thing I cannot stand is poor customer service.

We booked Janelle for a prenatal massage for my wife. She came out ranting and raving at how great…read morese was as a massage therapist. The space is gorgeous with the renovations and definitely recommend going here.