Brett Newton from 1st Midwest Mortgage is awesome. I was pre-approved and ready to rock. Once we…read morefound a property, we took care of the minor details and we easily closed within 30 days. He sent over the final documents 5 days before the close and we wired the money to title company and the closing was non-eventful just the way we like it. Brett thank you for all the help!!

Bill was amazing to work with. He did a great job of keeping me informed of what was happening…read morewith my mortgage process and coordinating with my Realtor to get inspections and followup handled. I would highly recommend working with him! RoseC

Jennifer is awesome. She knows how to get the job done to help you get what you want. Nice office…read more Jennifer was very easy to always get a hold of and easy to communicate with. We were in a huge time crunch and she made it happen. I would go back to her again and again although I honestly don't think I'll be buying another home, but if I do I will go to Jennifer.

Tim is the best lender in Elkhart. He did my original loan then refi'd me in a 15. I have sent…read moreall my own family to him as well. You will not find better service.

They gave a preapproval for someone who was obviously not qualified. We spun our wheels for over a…read moremonth and I paid over $1,000 in appraisal fees and in the end they were not able to get the loan approved. They only look out for themselves. Thy are polite and professional with their words, but they are crap when it comes to looking out for their client's needs. Yes they are great it they can get it to work out, but they don't care about suckering you thin if it does not work out.

My experience with their customer service was terrible. They only have AI assistants that are not…read moreresponsive. When you finally speak to someone they are in the Philippines and barely speak English. You can't speak to anyone in the US. They are pitiful. They were great when they sold me the loan. When I tired to recast it and they already had my money, it was nothing but headaches. They had no trouble receiving my money but always lost forms I sent them. If you call to inquire, you get no answers, just AI or nonEnglish speakers. Thumbs down.

Even though we didn't setup an account here they were helpful and professional and would recommend…read morethem if your local. They even cautioned us against them as I needed an account to receive money from an international employer.

First Federal Savings Bank in Elkhart, Indiana has some of the most wonderful people working there…read morethat I have ever met and had the pleasure of doing business with. I have banked at the Elkhart branch of First Federal for over 10 years. Every single time I have gone there, I have felt welcomed and appreciated by competent staff. I have grown to trust this bank, and to love the people that work there. Do business here. You will be so glad you did.