I arrived in the Emergency Room about 10:30pm on Halloween. The checkin staff were very…read moreprofessional and courteous. It was not very crowed and I was taken to a examining room after about a 15 minute wait in the lobby. The nurse came in took my vitals, and medical history. Soon the doctor arrived to send me for x-rays. It was determined when I twisted my ankle and fell that I had broken my shoulder. I was so miserable and in severe pain. The doctors treated me like royalty. Very kind, concerned and readily willing to help me get some pain relief. The doctor was very helpful in making sure I understood my instructions, and would return if my condition changed before I could see an orthopedic surgeon the next day. Kudos to doctors: Joseph Sumrall & Hector Condarco Much appreciation to helping me in my own self inflicted clumsiness. Your true concern and bedside manner was so comforting. Thank you again!

I only put one star because the nurses, the doctors, housekeeping was great. It was the social…read moreworker Stephanie that did not do her job and put my mother out the facility while I was away and didn't even work for my mother. She gave me a hard time basically saying the insurance is fake and she couldn't get them on the phone. Just lies. She didn't call the insurance companies to help find a facilities which is her job. She even argued on the phone with me during a phone call with another facility. Super unprofessional. The families and BSW hospital and staff deserves better wayyyyyyy better.

Not bad, not great. I've had a handful of experiences with Hill Regional Hospital, and below and…read morearound average sums up the experience every time. The receptionist that checked me in was very kind and helpful. The nurses were nice enough. They didn't provide much correspondence directly to me when voicing my concerns/issues, but they weren't blatantly dismissive either. I saw the doctor once and he looked outright exhausted/checked out. He didn't follow up with me at all before getting discharged; this was delegated to the nurse that was looking over me. Overall, the care wasn't bad. They did labs, X-ray, and general monitoring. Overall, I feel impartial.

Horrible service, horrible care, I see why people call it "kill regional". I would rather drive an…read morehour during a critical emergency than trust these people with me. You will be treated like a waste of time. Ridiculous.

We just moved here about 7 months ago and all I have heard was "if you need to go to the hospital…read morego to Bryan or College Station." Hmmm well.... I am an RN....and I have also had the pleasure of working at a rural hospital that was a whole lot more hoppin than little Madisonville, so I went into it with open eyes. I got extremely ill on Christmas Day ... yeah ... I know... it sucked, and I went to the hospital with an open mind. There were 4 in front of me, but I was back in a room within an hour and a half and that was with them having a Critical care heart patient that came in via ambulance. The nurses were spot on and absolutely amazing, Even the doctor was able to prioritize and came in to see me several times even after another ambulance came in. The only reason I am giving them a 4 instead of five is because they had to put me into one of their older ER rooms and my brand new sweats I was wearing got a sticky black gunk on them from the older table I sat on that didn't come out. Boo As far as quality of care goes, I truly felt like I was in capable hands.

Best PT place I have used. All of the therapist work so well together…read more I have gone after a heal surgery and a arm injury.

Absolutely horrible and worst possible experience in physical therapy department. Incredibly…read moreunprofessional and incompetent. Received more injuries as result of my time there. Avoid at all costs (and drive a lot farther, if necessary, for competent and comprehensive care). Avoid the ER and hospital too.

well , I thought I'd seen bad but nope this hospital added all the cherries on top. worst , by far…read moreidk how this is considered a hospital or emergency care facility. I hope they get better nurses & doctors .

I'd like to start by saying I've lived in this town for going on 20 years and I've heard a lot of…read morenegative reports about Parkview regional Hospital in Mexia, Texas, but I'm here to tell you first ,that my father-in-law was in Parkview and he was treated excellent. my brother-in-law was in Parkview visited both of them and every time I did everybody was as nice as could be no complaints but now I can report a personal experience I had to live in the hospital for three days with cellulitis and I couldn't have been more pleased with the care that I've received. Any number of between eight and 10 different RNs and LVN measured right up to the top of the scale. Both, Megan case manager for Dr. Timothy Alan and Dr. Allen visited daily and examined the charts and gave helpful advice to the staff, and were kind enough to stop in and ask my feelings on what was going on and you don't find that in a lot of places.I think these people that are down on the hospital ought to give it another look of why their experience wasn't the same. I know all situations are different, but nobody could change my opinion!!!

It's called UT health Athens now but it's the same low quality care!…read more I, personally will never return to a UT Health facility! My vet runs a better animal hospital than UT Health/Ardent Health runs the local hospital!

The nursing staff leaves something to be desired, they lack training in communication and…read moreprofessionalism, they also seriously lack training in listening skills. They not only called security on a patient requesting an advocate and were quick to make themselves a victim with fabricated information that left security feeling the need to apologize and blaming their behavior on having "mostly druggies" and patients. The doctors were wonderful, and my procedure went great, but the care on the med surg floor was abysmal and left me thanking God that the doctors did well with the procedure and there were no complications

We've been here for emergency room visits, in-patient testing, lab procedures and imaging…read more Everyone has always been kind and polite. There has been really nothing to complain about except for maybe the slowness of having to be checked in thru admissions for every visit. It would be nice if that could be speeded up to not have to wait there to go and have to wait again in the actual dept you are visiting.

I wish I could remember the doctor's name from my ER visit on 5/5. I came in for numbness in my…read moreleft hand. After MRI & CT scans, this doctor just rolls by saying "Well it does look like you've had a stroke on your right side there dear." No more info, no nothing. Just left me. I panicked. That was a crappy thing to do to someone. Finally a very nice nurse came over & spoke with me. I think she overheard & she gave some comforting words & a bit more context.Very sad. I had been there one other time for an appendicitis & was treated very well. Dr. Grogsns was my doctor that time & was fantastic. I don't know who this other fool was, but he needs a refresher on manners when dealing with patients.

I'm in the emergency room now. and I've been just straight ignored nurses just sitting around…read morechatting drs or on their phones. I'm like in so much pain. and they brought me Advil really. haven't been in here to check on me. so if you do go here and get a nurse named reagan just turn around and go home she is terrible. doesn't care about her patients at all and very rude like your bothering her

Special shout out to "Nurse Ratched" for closing a gurney side on my foot. I doubt it was an…read moreaccident, seeing how the nurse was obviously annoyed I wasnt moving at a pace she wanted while puking blood. As for the quality of care id have been better off at a veterinarian. Also a huge thank you to the same nurse who told me to wait outside after discharge for 5 hours for my family to come get me. If you are unfortunate enough to end up in this ER and get a heavy set white girl with black hair as your nurse RUN!!! She has the worst bedside manner and lowest standard of patient care i have ever seen. Thankfully my family could tell I was unwell and they took me to Baylor where I was admitted.