I have been a long-standing member of Delaware Alliance Federal Credit Union. My Dad, a general…read moremotors retiree, encouraged me to join and save at a young age. This advice has allowed me to establish credit, save for a Christmas club, and most importantly, show my daughters how to manage money. The personal service has always been professional and exceptional! The staff took the time to sit with my daughter and I, advise her in purchasing her first car, share the importance of good credit, explained interest rates, and paying on time! She recently paid off her first car. Today, after searching for months, my Husband found the used vehicle he was looking for. We called DE Alliance and Megan was not only professional in her service, she rearranged her schedule, waited for my husband to arrive and contacted me by PHONE! (She called me!) We chatted on the phone and it was so refreshing to speak with someone that feels like a friend instead of a computerized phone service! Thank you Megan, and DE Alliance staff, for providing years of professional, friendly service, and educating your members, and now members children, in finance and credit!

Had issues trying to get into online banking, after a trip to Fox Run with no resolution and…read morecontacting customer service with no resolution I went into the Basin Rd office and was helped by Ernie. I can't say enough good things about him. He had me in and out and back online in no time. Thanks Ernie!

Rude tellers, slow service. Not much else to say about this particular branch. I find it odd that…read morepeople in positions that are being phased out by automation can still be so aloof and impersonal while at work.

This bank advertises that its name means 'We Stand For Service'. Hardly. I'm a longtime customer,…read morebut no longer. When I use their phone application, visit an ATM and use their website to check my accounts, I will get three different balance numbers, none of which are correct. I'd already decided, based on the fact that they're a bank that can't do accounting properly, that I need to move my accounts. But oh no, they couldn't let it go at just that. Today, in the middle of the coronavirus panic buying, I stopped at a local retailer to get a few comforts. While trying to pay for $33 of goods, they threw up a fraud alert and locked my card and accounts. And this at a department store that I frequently shop at. In spite of responding to a text message and being told I had to wait two minutes for my card to be unlocked, it wasn't at the ten minute mark. I had to call and talk to customer service and being assured it would be unlocked in ten to fifteen minutes, it wasn't. I had to go to an ATM, get money out and pay with cash. The customer service agent said that this is a normal fraud procedure. Despite the fact that not six months ago they let a fraudulent charge from INDIA go through for multiple hundreds of dollars. No more, WSFS. You've lost me as a customer and I'm going to advise all of my friends of your shenanigans.

In this site they have a lot of third world engineers on H1B working here. There used to be a…read morenumber of Local Americans working there doing Accounts and other administration work. Now the H4bs for spouses are taking even the mundane Accounting jobs. Also third level software support jobs also being done by them. It occurred to me one day, all the office floors are full of H1bs.

Es innapropiado mi hermano compro un money orden de 2500 dollars para pagarles ar despartamento de…read moreimpuesto y el monny orden nunca ellos los resibieron y cuando mi hermano los ratreo ese banco los pago a alguien en Delaware alguien que nos del despartamen de impuesto de ny haora mi hermano continues con esa deuda el banco debe de tener mas atencion con la indenticacion de la persona que hacen transaciones

Such a great and easy way to get low interest financial services. I strongly recommend you join if…read moreyou are eligible.

From the owner: Contact us for all your loan needs.read more

This bank is a fraud. They don't answer the phone so you have to call another bank only to get a…read more888 number to call and then you have to go through a bunch of options and then when you select one you have more options to go through. You get a call bank and put back on hold and when you finally explain the problem you get told that you need to be transferred to Recovery Dept. After explaining again the person puts you on hold and then you get the recording again on entering checking or savings info, etc. She never came back. Personally I give it a "0". I am sending all this info to both the BBB and to the federal government who is waiting for my response. Thanks for nothing TD Bank, so glad I don't bank with you........you are useless

The worst bank over. Their machine ate my card and their answer is wait three days until we open…read morethe machine.

I love every employee at this location. They are all knowledgeable, some bilingual and all there to…read moresupply your every need, with a smile. There is a location closer to me but I purposely pass that one by to go to this location because the customer care is night and day. In fact, I have no idea how the nearer locations service is because they have a front door greeter who acts more like a stingy hockey goalie. She wont let you pass and everything you say you need, she says they don't provide. Take the extra 10 minute ride. The employees here are all worthy of employee of the month. Banking needs with a family feel.

This is an amazing bank from the tellers to the officers. We left M&T because of non attentive…read morepeople. Shout out to Sarah Rouches and Odette Parker who are always helpful and friendly. Chris B