No drive up atm which isn't a problem and you have to put card in to enter the atm. Clean and felt…read moresafe

Always good to have 24/7 access to an ATM especially when your getting ready to gamble and you…read moreforgot to grab money before driving 2 hours to Atlantic city. I refuse to pay fees by both an ATM and my bank by pulling money from a no name ATM or different bank ATM. Can't speak for how the rest of this bank is or how service is but definitely approve of the ATM access always available. And I didn't lose all my money gambling luckily haha :)

This review is from today, Wednesday July 31, 2024, and is TOTALLY about the 5-Star, really…read more10-Star, CUSTOMER SERVICE FROM THE SECURITY GUARD ON DUTY, today, about 1pm. THANK YOU!!! I do not have an account (yet) at this bank, but, I went into the bank to ask if there was an ATM inside the bank, because I did see an ATM, enclosed next to the bank. The very professional and thoughtful and helpful Security Guard explained that there was no ATM in the branch, but there was that ATM which you would enter from the street. I explained why I was asking, told the guard what had just happened, and he offered to walk me to that ATM. I said ok and THANK YOU. He let another bank employee know that he was walking me to the ATM. They said fine. Once I was inside the locked area with the ATM, The Security Guard asked if I was ok, and he was going back to the branch, if I felt ok. I said yes, and thanked him again. NOW, THIS WAS THOUGHTFUL CUSTOMER SERVICE. SMART CUSTOMER SERVICE. VERY HELPFUL CUSTOMER SERVICE. IMPRESSIVE CUSTOMER SERVICE, THANKS TO THIS SECURITY GUARD. This bank branch is extremely fortunate to have this man as their security guard. I am very grateful he was there today. THANK YOU SO MUCH!

Once again I would like to thank, Miss R & My 2nd 1st best Miss Maria. You ladies help me out…read morefrom beginning to the end. Once Again, Thank you

Great alternative to paying $5.99 to withdraw money from an ATM in the hotels. The fee here is…read more$2.99. The ATM is located inside of the building, no drive thru ATM available on the premises. Bus stop is located near doorway of ATM / bank entry, so that can be a point of concern for some when withdrawing large amounts of cash and having people to hang around the doorway. Typical card entry required to enter after hours. Easy to find and not far from tourist attractions.

My account has been under review by Terri Hoover and I have had zero response from her for over a…read moremonth there was no fraudulent activity and she was very accusing. She told me she would stay in touch and haven't heard a peep from her. Very unprofessional in my book. I have sent her 6 emails and left several voicemails and nothing. I just want my money

I was just in PNC Bank and received absolutely excellent service. I was greeted by Ben Rodriguez,…read morehe assisted me in a wire transfer for a real estate settlement. I had no idea that this was his first wire transfer as he is new with PNC bank. The transaction went flawlessly Ben was very professional he's an asset to the PNC Bank community.

Great great bank! Real friendly and professional staff. Nice to have a bank that knows the local…read moremarket but also has the products and services that some of the larger banks offer.

Patricia Gilholm gives terrible customer service. I had a Debit Card issue and she was more…read moreconcerned about verify it was my fault than helping me with getting my debit card. I had a name change and needed a new card, I did not receive the replacement debit card- a second one was issued and then my original debit card would no longer work because I thought I was marking the replacement card 'lost'. When I called to ask for assistance, because she was the one who ordered my initial replacement card- she took care of changing my name on my accounts , she sent me to the app-thanks for nothing! Don't tell customers when they are leaving to call you if you have any issues if you're only going to direct them to the app. I'd give no stars if I could!

The people who work here don't care if customers wear masks. I asked a gentleman in line to please…read morewear a mask and he screamed at me to "Get a life!" I told him I was trying to protect my life as I am immunocompromised. Not one employee batted an eye. Super unsafe and horrible