I've been coming to Illusions for a little over a year now and have had a couple massages and…read morefairly regular facials and waxing services. I can't say enough great things about Regine and her staff! Everyone is always so kind and welcoming and the new space is so relaxing. You always leave feeling pampered and cared for. The Eminence product line they use for their facials is amazing and has made a huge difference in my skin. It's 100% worth it to invest in high quality, natural skin care. I have very sensitive skin and their products have never been irritating or broke me out. I highly recommend treating yourself to a facial with Regine! She is the sweetest soul and incredibly knowledgeable. It's evident that she truly cares about her clients and is passionate about what she does! I always look forward to my appointments and will keep coming back for more. This is a truly special place! :)

I'm doing the "if I could give this place a zero star I would" review because honestly... it is so…read morehorrible it doesn't deserve a one star review. I had purchased my husband a giftcard from here a year or so ago (under different ownership). Had a great experience and husband Enjoyed his experience/massage and always talked about going again. I wanted to get him another one and I stopped by one day and there was no one in the store. I waited... waited some more and waiting some more. Called the store to maybe get someone's attention.... nothing. No signs up, door unlocked... but no one around. I left and thought I'd try again later after running some errands. Came back about an hour and a half later to the same thing except there was a sign on the front desk this time saying "sorry for the inconvenience we are currently busy." ?!??? Not set up to be very efficient when I was here an hour and a half ago with no help and now your busy ? I called the store probably seven times, no answer so I just said "hello" to see if anyone was in the building and just didn't hear me come in... I waited about ten minutes and two people finally popped out a room and said "can I help you?!?! " in the rudest tone. And I asked if it would be possible to purchase a giftcard ? And one of them says ...." ummm.. yea. Give me a minute." And the other says... "uhh... there's a sign up." And walks back into the room. I waited almost ten more minutes and left. Horrible experience. I purchased a gift card for my husband at another local business and will not be back to Illusions Spa.