My son came to Northern Iowa Therapy for speech therapy because of ASD. The front desk spoke to my…read moreinsurance company multiple times and told us it was approved. After going for months, we are only then told that insurance denied it, and so immediately we stopped going. We've now received a letter for small claims court for this. Very crooked.

My entire family uses Northern Iowa Therapy for all our therapy needs. Therapists are knowledgeable…read moreand accommodating for all age groups and conditions. Convenient hours and location. Friendly team!

I started experiencing lower back pain a few years ago and it finally reached the point something…read morehad to be done. My doctor recommended physical therapy first and my wife suggested Agape Therapy. They have several different locations, and I chose the one on Viking Road as it was the closest. The facility is really new and nice, the therapists are so personable and terrific. I highly recommend Agape Therapy. I am feeling so much better.

I made an appointment here because I last minute needed a massage and my usual place, Elements, did…read morenot have any appts open at the time I wanted. When I called, they were friendly. They have options of either a half hour, or hour. I got there, and the waiting room was packed, mainly of senior citizens because it is also a physical therapy place. I checked in, and was told that the double booked and asked if I could come back 2 hours later. This was somewhat annoying cause I was at my grandmas before this, therefore driving 20 miles to get here. They apologized and said that they would compensate me for the mistake, so I came back. I got the massage, which is done in a separate part of the building downstairs from the physical therapy. I can honestly say it was the best massage I have ever received, and I get one every 2 weeks. They gave me 25% off the massage, so I spent about $36 for an hour ($51 with tip). That is a steal for an hour massage! I definitely plan on coming back here. In fact, I just purchased a gift certificate here for my friend today! Ask for Britta!

Not older-affirming care. Worst dr. experience with Dr. Dupic. Waverly Health Center and Women's…read moreCenter deny hrt care in menopause. My symptoms were dismissed entirely. I have been suffering with severe symptoms for 3 years. I am 48. Told I wasn't in menopause so couldn't get hrt. I know I'm not, its peri and I can take cyclical or sequential hrt in peri. Was told they would take a blood test to determine. There isn't one blood test for menopause, the blood work is to be a tool not the deciding factor. Menopause is symptom based. Bottom line, she wouldn't take it so therefore she wasn't going to give it to me. But hrt can be started when you begin experiencing symptoms. It is a choice that each woman can make for herself. I was not heard and my wishes were not taken into account AT ALL. She was far too young and inexperienced and frankly, unknowledgeable about the subject. Although she claims to specialize in this area! I would steer clear of Waverly Health altogether...they make patient choices for the patient. I have severe insomnia lasting 48 hours at a time and it has nearly crippled my life as I am no longer able to make day time plans, too tired or unable even to drive. I left my appt with a no on hrt that could greatly improve my quality of life AND NO OTHER OPTIONS. I was not given any alternatives. They could have cared less! I expected far more compassion, experience, and knowledge from a female ob/gyn! Outraged at the way they treated an older woman!!!

A giant shout out to all the health care pros at the Waverly Health Center in Iowa!!!!! Great care…read moreand personal attention from every one of them!! Dr. Todd and Linda in the emergency room were informative and very efficient, we thought we'd end up waiting for hours but were taken care of in less than 1/2 an hour. Our personal care nurse Carrayn and all the others (sorry I didn't write down names) were top notch!!! Cleanest hospital we've ever been in and excellent setting! Thanks to You All!!!

Unsafe and unsanitary food storage areas. Food is not stored according to FIFO (first in first…read moreout). Food is not prepared with care, it's high in salt due to using processed foods. No consistency, each cook make the same recipe differently. The kitchen management has no respect for the residents paying 1000's of dollars a month to eat food that I wouldn't serve to my pets. Menu's don't really change from season to season. The residents should be getting almost 5 star food but are getting food most restaurants wouldn't serve.