I visited optician to change lens prescription, mom needed to be there for accurate measurements…read more Returned with my mom and Emily never put the glasses on my 94 3/4 yr old mom who uses a walker. Two weeks later my call was returned to hear yes glasses can be picked up! The following week I take the two hour trip to pick up my mom's glasses! I arrived during normal business hours! The Optical shop at Medical Arts building was closed! Two returned calls later I was unable to pick up mothers glasses!. From beginning to end of this event the Optican demonstrated a lack of respect toward my mother, was unreliable and generally gave poor service! My mom has been a patient of Dr. Hurt's office since before it was his office. Dr. Hurt your optican needs to do better.

This place used to be called Taustine Eye Center. My dad was seeing Dr James Hurt (exam) & Dr Lloyd…read moreTaustine(laser) for many years. I also used to see Dr Hurt for my contacts. Two awesome doctors. Taustine Eye Center is now called Kentucky Eye Care on the first floor. When it was Taustine Eye Center I used to see Robert Williams & then Greg Sulkowski when Williams retired. Williams was the best doctor. Sulkowski moved to another eye center office. I really missed this office and haven't been able to connect with another doctor outside this office since Williams. But recently I got to return to this office and got to see Dr Nandini Menon. I think I have found my new eye doctor. She took the time to explain everything and very knowledgable. The front desk has always been friendly over the phone or in-person during the many years I've called or visited. My appointment times have always been kept and they always pull me back quickly when I arrive. Good locations in Louisville available in mideast-north off Eastern Pkwy and also in the South area. They deal with a variety of eye chronic issues, glasses, and regular eye exams, depending on which doctor you are seen by.

I was very pleased with my doctor & the staff at the JK Eye Center. Dr. Brock man was great!!read more

If you're considering LASIK- don't hesitate! The best decision I've ever made was scheduling my…read moreappointment at John Kenyon. Dr. Piracha and the entire team take the time to ensure the absolute best experience. It's truly the best gift you can give yourself!

The doctors and staff are great, but they always make me wait a very long time. today my…read moreappointment was at 10:30, it is now noon and I still am waiting to see the doctor. I think that is excessive.

This review is nothing against the quality of medical care. However, this office is needs to be…read morecompletely retrained. Customer service, empathy or concern for actually following their own established policies seems to be selective. At the very minimum the staff is rude and biased. At the horrendously worst they are racially judgmental. Speaking very calm I was told that I was getting loud and angry. Immediately I was told that no longer discussion was warranted and that I needed to talk to the office manager due to my "heated and loud" demeanor. I deal in conflict management daily at my job and even informed the clerk that I was displeased at the situation, but that a disagreeing perspective does not equate to loud or even angry in tone. I have had mixed experiences with the staff during my 15 plus years of treatment, but have never been treated like this. There generally has been a feeling of greater than thou or elitism instead of an everyone is welcome attitude. I at first equated that to having government insurance. I now have exceptional corporate insurance and treatment was not any different. I would have left and went elsewhere a long time ago if not for the care I received from my doctor. Dr. Woodruff has always been incredibly kind and caring. However, I will not be stereotyped. I am the very last to bring classism, race or any other type of prejudiced accusations into a situation unjustly but today's experience was putrid. To the office's credit, I could have been seen and dealt with the attitudes if I myself had been to my appointment exactly on time or early. That is on me. I fully take that responsibility. Oh well. I may make a BBB complaint as well but there are plenty other eyecare facilities. My treatment will have to be postponed for another month or so and I am thankful it wasn't excessively, medically urgent. Except for possibly picking up my records; I will NOT be back her again. Sad.

I was referred to Bennett and Bloom by my eye doctor in Bowling Green Ky. The Bennett and Bloom…read moreoffice in Glasgow in where I went. Check in...excellent and on time Eye drops and prep work...Excellent pictures of eye...excellent meeting with Doctor ..excellent Dr Mattie Adams was my doctor. She was very pleasant and answered all questions. A very nice experience..Great job

Probably the most enjoyable experience I've ever had at a doctor's office. Intelligent,…read moreprofessional staff. Appointment on time without any wait. Victoria led me through the testing and prep and was wonderful and smart. Dr Bloom was knowledgeable and professional, while being personal (and funny!). Great group - highly recommended!

I just had my second cataract surgery with Dr Pattar. I had some abnormal eye conditions that Dr…read morePattar overcame resulting in a successful outcome If I had 3 eyes, I would choose him for cataract surgery again. Plus he is a great guy. Mike L

Everything, excellent care and expertise. Never a long can wait. I like Dr Pattar more than any Dr…read moreI visit.

I think these folks engage in insurance fraud and it has finally caught up with them. Their…read morepractice is an absolute mess, they do heavy sales pitches for surgeries like it's a used car, give incorrect prescriptions, and the try to break out single exams into multiple events to over bill. I wish I had read reviews before going.

Like dr Harmon Been trying for a month to get eyeglasses…read moremade and I still can't get the correct prescription out of the office. Have two pairs of Costco glasses on hold waiting for corrected prescriptions. I started March 11 and it's now April 4!!!!!!!!!!

I recently paid a visit to Dr. Cassol on the recommendation of my optometrist and primary care…read morephysician. At my (exact age to not be revealed), they said it's a good idea to have them checked for cataracts. Once contact it was only a couple of weeks before my appointment. Being one that likes early appointments, I selected 8am and arrived about 7:45 and I was lucky that they let me in (it was, like, seriously cold outside). After a bit of paperwork I was taken into an intake room of sorts where of the staff members (Caitlin?) took some information and dilated my eyes. Having your eyes dilated is not a pleasant thing, but I knew it was going to happen. Drops in the eyes and about 10 minutes later I was seeing colours I'd never seen before....and then they start shining REALLY BRIGHT light into your eyes. It is, at once, the most brilliant light you've ever seen as well as the some of the most painful. (it made sense in my mind). After they're done visually torturing your eyes you're taken to a very nice little waiting area before you see Dr. Cassol. The waiting area has some comfortable chairs, a coffee maker, and a small refrigerator with small bottles of water. It's also nicely decorate and not over-done. There's a television, as well. I didn't wait very long (maybe 10 minutes) before I was taken back to see the good doctor. Dr. Cassol reviewed the results of the tests that the previous eye-torturers did and asked a few questions. He took the time to understand why I was there and looked into my eyes again. After a brief exam he said that everything look well and that my eyes tested at 20/15 (better than I had anticipated) and said he'd see me back in two years. For an 8:00 a.m. appointment, this went very well and I was out the door before 9:00 a.m. I wish all my appointments went so smoothly! All of the staff were friendly and professional, Dr Cassol's expertise showed through, and the facility is very laid back and relaxed. My first visit to Cassol Eye was a great experience. See you again in two years!

I had dbl cataract surgery. From the moment I entered the office the staff was great made me feel…read morecomfortable and were very helpful. Dr. Cassol was really a nice change he took his time explained everything including the prep for the surgery. The surgery was scheduled for the following week 1 eye a day between and then the other eye then. more follow up with the DR. It went exactly as he said it would I feel like new after this procedure. All I can say is a huge Thank You to DR Cassol and his staff along with the nurses and dr. at the surgery center

A+ PRK surgery and process! Very friendly staff, great teamwork in place and Dr. Rishi is clearly…read morean expert in the space and on top of the latest technologies and processes! Packages are available for our out of staters that I would highly recommend looking into!!

HIGHLY considering switching eye institues for my daughters care. The staff are unprofessonal and…read moreneed to learn how to speak to their patients. I have 25yrs of medical experience on the floor and Dr office settlings. We would NEVER tell our patients, its their responsibility to get us fax numbers. We would also inform the patient, there is a charge to even receive the prescription as they are checking out. Not tell them they didnt owe anything, and they were faxing the prescription over now. After waiting an Hour at the eye glass DRs, thats when we were told they never received a fax. It took 6 DAYS and me calling the office manager to get this corrected, or i thought it was. Called back this morning, only to be told by the same girl once again she was out all week. which she is not. The front desk at the Hazelwood location, really need a good inservice on how to do their job properly.