I cannot express enough gratitude to the team at Maximum Care Hospice for the exceptional care they…read moreprovided to my mother over the last two years. She began with Palliative Care and transitioned into Hospice Care. Navigating care is an incredibly daunting journey, but having them by our side made all the difference. What stood out most was their unfailing promptness; whenever we had a request for supplies, equipment, or medical advice, they responded immediately. Beyond the logistics, they are truly compassionate professionals. They didn't just treat my mother as a patient; they treated her with dignity and our entire family with kindness. During our most difficult moments, they provided the wisdom and guidance we desperately needed. They helped us understand what to expect and gave us the peace of mind to focus on being present with my mom rather than worrying about the details of her care. If you are looking for a team that is transparent, reliable, and deeply caring, I highly recommend Maximum Care Hospice. Thank you Max, Victoria (our nurse), and Aylin (comfort care nurse) for everything! We could not have gotten through my mom's last few days without you! You were a blessing to our family!

Thank you Max and your team for providing excellent support for my father's hospice care in the…read morefinal days of his life. As soon as we decided to switch to hospice care, we've been in touch with a few places but Maximum Care Hospice felt most transparent and comprehensive. Other places were a bit unclear about who is coming from where and what exactly is being provided with hospice care. Switching to hospice care was a difficult decision, but we are so happy to have chosen Maximum Care. We had a wonderful nurse Victoria. It was a short seven days but she provided all the support that we needed. There was no judgement whatsoever (my father was difficult) and she was very respectful and kind. We had a somewhat unusual circumstance, where the police had to be in touch with them (due to my father's passing as a result of a crime), but they handled it all very graciously. Equipment delivery and pickup was excellent. They are contracted with a place called St Joseph's and every staff from there was respectful and friendly. We also had a wonderful woman come to bathe my father before he passed away She was very thorough and efficient. I believe she isn't an employee but someone who is contracted to provide personal care to several hospices, but she had told me that she tries to take every job requested by Maximum Care because they treat her very well. When my father passed, Victoria came immediately and connected us with their recommended mortuary. My cousin, who is experienced with contacting mortuaries at her church community, was very impressed how seamless and "easy" Maximum Care made the process. Thank you again, and I will forever recommend Maximum Care Hospice to anyone who needs hospice care providers.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

TERRIBLE & TRAUMATIZING EXPERIENCE , Would not provide a suitable wheelchair for my mom, but they…read morereferred me to a person they recommended. I paid $1200 out of pocket, only to find out that the wheelchair was far too large for my mom's small frame. Their referral would not exchange the wheelchair for a smaller size, nor would they refund any of my money for a wheelchair my mom was unable to use. I was stuck with the entire bill of $1200 and they provided no financial assistance whatsoever I ended up donating the wheelchair to the nursing facility. The worst experience of all occurred the day my mom passed away. They delivered my mother's body to the wrong crematorium, which was located approximately 30 minutes from the correct funeral home. lNever received an apology, nor did I receive a call or a single response from them, despite my countless attempts to contact them by phone, email and text. Horrific experience!!! I wish I could give them ZERO stars

What can I say other than the fact that my mom passed away in a great deal of pain and discomfort…read more The equipment they brought (the hospital bed that is essentially an air mattress, oxygen mask, etc.) were all faulty and it required us to move her numerous times. The nurses didn't provide any guidelines in terms of what to expect, look out for or anything along those lines. My mom ended up passing away the day we started hospice. I fear we would have been better off on our own.

Unfortunately, my experience with Roze Room was not a good one. The person over my sisters came to…read moresee her twice a week for a month but went to the wrong patient and so did the priest. The social worker never met my sister until the day we were having a meeting. at that point my sister was zoned out on morphine her cancer pains HAD NOT EVEN STARTED. I'm still trying to find out why they had her on morphine when she was not in pain. I talked to the Roze Room nurse on our second meeting two days later. All he would tell me about was his wife's cancer. He kept saying my sister was on comfort care. the comfort care that they gave my sister was morphine. She went from the point of eating food to being on baby food within the month that they had her. She was so drugged up she was not eating for days at a time. She died a month after she was drugged up due to her body shutting down due to lack of nutrients. (In my opinion) She had a prognosis of six months to a year. She was not eating because she was on morphine and drugged. If you put your family member on Hospice, make sure it is once they are truly needing the Hospice due to pain. Learn from my mistake.

We are deeply and sincerely grateful for the expedited and competent care you provided for our…read morefather in his final days. Although we took our time choosing hospice care services, your follow-up is highly commendable and helped us greatly. Thanks for your understanding and support during this trying time. Elva and family

Really greatfull for the services provided for my grandfather. Although it was a very difficult…read moretime for all of us who loved him, his passing was remarkably peaceful. All the meds and supplies that were needed were provided within a timely manner. Any issues that came it, from the office staff (who were so wonderful) to the skilled nurses and MD's who did nothing but best to help and compromise our needs. Eventhough we continue to grieve, my family and I are tremendously lucky to have found a true hospice/palliative in-home support.

Gentle Touch is great at what they do. Super helpful and responsive when they cared for my loved…read moreone. The doctor and nurse would check and determined their progress and would communicate their findings. Recommended supplies to provide comfort. I highly recommend them.

Gentle Touch Hospice was wonderful to work with. They treated my mom with kindness, compassion and…read moredignity. The entire team was amazing and supportive during this difficult time. They are the unsung heroes of health care.

I called them to get information on hospice for a loved one and spoke to Sara. She seemed nice and…read morethen asked me to text over their social security number, photo ID and insurance card to check if they were eligible. They also said they could get an RN to our house within the hour. It left an uneasy feeling to just text that over, so I asked to send it to an email address. She gave me a gmail address. Didn't feel right so I didn't pursue it. I called another facility and they informed me of a number of services available and came off so much more professional. I mentioned what this company had requested and they said to NEVER send that type of personal information to anyone. Needless to say, I'm a little concerned this is a scam.

May be an scam, the nurse that came over (Lana)was not profesional and pretended to care but not…read morewarm hearted, all the time I tried to ask questions she kept on saying don't worry Medicare pays for it, to avoid to answer anything I askAnd Did not Tell me my mom was going to loose the benefit of seeing an specialist and other kind of information that she was suppose toto give me Be very careful if they offer you service. She Tried to give my Mother hospice care when she is not ready for it yet, just to get the money from medicare .

Care: I cannot express enough appreciation for Ruzanna and her caregiving team. My mom has…read moreAlzheimer's and needs assistance with bathing, changing, using adult diapers, and feeding, among other care needs. Every one of the ladies has been amazing in caring for my mom. Ruzanna notifies me if there are concerns with my mom's health, and I have access to the nurse who comes to check on the patients. Meals: My mom no longer wears her dentures, so the caretakers make soft foods for her meals. They also take the time to make customized meals for the other elderly residents. Home: The home is clean and spacious for those with walkers, although my mom now primarily uses a wheelchair. The yard is big, and everyone enjoys having lunch together outdoors. Ruzanna and her team goes above and beyond; they even went all out for my mom's 82nd birthday. She consistently sends me pictures of my mom, which I am so very thankful for. They are also very welcoming and always ready with coffee or treats for visitors. I highly recommend a tour.

My mom has been at Breath of Sunshine for a year and a half. She is living with dementia, and needs…read more24 hour care. The caregivers are respectful, loving, and very caring towards my mom. The caregivers keep us updated on my mom and are always available when we have questions or concerns. Breath of Sunshine is a family to us. We trust them to care for my mom. I am very grateful to them and I know we made the right choice. I highly recommend Breath of Sunshine.

WILLOW SPRINGS HOSPICE CARE I don't recommend this hospice…read moreat all base on a sad and hardcore experience that we went through with a family member. By being victim of neglect WILLOW SPRINGS HOSPICE CARE 3 months after receiving services from this company we never heard back from any of them. No nurses, No medication, no phone calls. We thought all services got discontinued without any notification. A year and 4 months after we tried to get services back. We called 3 different companies and we got denied they said because she was still at Willows Springs Hospice. We also found out that they've been charging for months and months over 11 episodes. Without receiving any single service from them. Our love one was extremely in pain. WILLOW SPRINGS HOSPICE CARE After 3 months of services left our love one without any medication any medical supplies without any nurse visit checking on. We were completely overwhelmed with this terrible situation we tried to call many times because our love one was in so much pain but unfortunately we couldn't even reach back anyone from this company and no information was found In regards this company's information provided by them to us in case of an emergency situation. WILLOW SPRINGS HOSPICE. Please don't trust this people they steal from patients benefit. Base on this experience I'm pretty sure our love was not the only one going through this bad experience with Willow Springs Hospice. Please don't let this happen to someone that you love or someone that you know that is in pain In their hands. Please ask for someone that has a better opinion from another company base on their experience with a better reputation and a high quality standards of care!!!

From the owner: At Willow Springs Hospice Care, a subsidiary of Optum Health, we are dedicated to providing…read morecompassionate, patient-centered care to individuals and families facing life-limiting illnesses. Based in California, our mission is to offer comfort, dignity, and support, ensuring that every moment is as meaningful and peaceful as possible. With a team of highly skilled and compassionate professionals, including doctors, nurses, social workers, spiritual counselors, and volunteers, Willow Spring Hospice Care provides a holistic approach to end-of-life care. We tailor our services to meet the unique physical, emotional, and spiritual needs of each patient and their loved ones. Our interdisciplinary team works collaboratively to develop individualized care plans that honor the patient’s wishes, alleviate pain and symptoms, and provide support for families during this difficult time. Willow Spring Hospice Care is committed to excellence in care delivery. We adhere to the highest standards of quality and safety, and we are continually seeking ways to improve our services. Our goal is to create a comforting and supportive environment, whether at home, in a facility, or wherever our patients call home. We believe in the power of compassion and the importance of dignity at the end of life. At Willow Spring Hospice Care, we are honored to walk alongside our patients and their families, providing guidance, comfort, and peace during the final chapter of life’s journey.

Really grateful to an amazing team that took such great care of my mom in her last few days of her…read morelife. I truly don't know what I would have done without their help!! I was referred and can't express my deepest gratitude! They truly care and take such outstanding care! It's rare to come across a business in US that takes such human approach. Please accept my deepest appreciation to the team (Liz-for making an easy sign up, Yana for ensuring mom got the best treatment that she needed, Joseph-who came on such short notice, both nurses-who were nothing short of a miracle! Talli, of course the owner, who set up a great team of individuals, that provide the BEST care, that even after the passing, the family has a peace of mind that their loved one got the care they deserved. Thank you for your professionalism and dignity you put in your work. It's beyond appreciated. May all of you have all the health in the world for all the work you do! God bless

2/09/2024 My elderly mother was a patient with True Care Hospice, I'm sharing my experience in…read morehopes that this will help your family decide if this facility is the right fit for you. The last thing families need during these difficult stressful times is added stress from terrible cavalier, and lacking service. They refuse to accept their horrible mistake which is the TRUTH. I did NOT have a problem with mom getting discharge I am very thankful for it as I am thankful she transitioned from hospice to home health, I did have a major problem with their disgusting discharge procedures, their refusal to take responsibility for the wrong information Maria gave me would affect my elderly mom's well being. My mother's discharge was atrocious and very poorly handled, yes she was given a 2 week supplies and equipment after discharge however this does NOT excuse them for the terrible treatment the last day. I would even consider it inhumane. 2 days before the medical equipment was supposed to be picked up a nurse named Maria informed me that NO date was actually set for moms medical equipment to be picked up. (Wrong information) 48 hrs. later and about 1 hour before mom's bed time a receptionist by the name of Samantha informs me by telephone that law enforcement would be called out if I did not surrender the hospital bed, I was shocked and panicked and in utter disbelief. Yes I elevated my voice I was outraged for the handling of their mistake and the misinformation they gave me and to be told the police would be called out if mom did not surrender the hospital bed. I had to call public health to investigate their terrible discharge practices, ** the investigator advised me on 2/16/2024 to share my experience so others would be made aware of my experience. They did NOT care when I informed them that mom would be sleeping on the floor because of their terrible mistake, the case manager named Vera korkanovic declined to speak to me to defuse this matter, or to find a resolution. The owner Tali Fayfel refused to speak to me as well. She later calls screaming at me. The receptionist screamed at me talked over me and repeatedly told me moms hospital bed was going to be picked up that evening no matter what! In panic and in the evening hours I began taking out some medical equipment outside, I had no idea how mom's health would be affected sleeping on the floor that night. ****The only nurse that stood out from everyone was a nurse named DAMARIS she was consistently caring, professional, and patient. ** I did email hospice to let them know I would be sharing this horrible experience so other families would not have to go through this. Sorry if you view this as threatening. * Social worker did not return calls/ text messages for days. * Case manager refused to take my calls a number of times when I needed guidance for discharge. Resources for your family for unethical treatment/ or to file a complaint regarding care & treatment * CA Dept of public health 714 567-2906 * OC COUNCIL OF AGING 714 479-0107 Wow , you expect professionals to be professionals. Beyond disgusted. Please think twice before using their services.

Liem hospice is so compassionate and caring not just for their patients that they are treating, but…read morethe families that they take care of. They go the extra mile to make sure that everything is done properly and all emotional challenges are always at the top of the focus, this is not your regular hospice. They really go the extra mile. Highly recommend.

I used Liem Hospice for the end of life care for my uncle and I couldn't write a better review. My…read moreuncle was diagnosed with end stage lung cancer with no treatment options. I am an RN and work in the hospital as a palliative care nurse. So my bar is very high. Liem Hospice exceeded all of my expectations which is hard to do! Sandy in marketing was beyond helpful. Our RN, Stephanie, was smart and savvy and quick acting. Tim, our social worker, was immensely helpful to our family and spent time talking with my uncle about "the old days." We had a CNA that came weekly to take care of his bathing needs. I felt overwhelmingly supported and it took a huge weight off my shoulders. You made his passing so much easier all around. To say thank you does not seem to capture enough of my gratitude, but thank you. From the bottom of my heart.