Be very cautious when using this service. The gown design is beautiful and the business owner…read morepresents a professional front. But unfortunately the dressmaking process and communication is very poorly organised, and resulted in me seeing my dress (incomplete) for the first time 3 weeks before my wedding. The dress at this time was unfinished (sleeves needed to be added, too long-couldn't walk without tripping), so alterations had to be made. This was still not complete 3 days before the wedding when I picked up the dress (there were still dressmaking pins in it where it was to be taken up!). Due to time constraints the dress was never finished. Although the dress looked lovely on the outside, I couldn't walk without tripping and the whole process was very stressful. There was no fault admitted and no apology. We were charged full price. Care advised.

When my friend told about Lookbook Bride, I was a bit sceptical. Not any more! And what a wonderful…read moreSuri creative couture wedding gown they have designed for me!! They custom-made it for me and that was picture-perfect. I simply love it! Thanks Lookbook Bride!

I flew over from Adelaide to visit this store specifically and had such a great experience trying…read moreon dresses with Sarah! It was my first time trying on wedding dresses and Sarah made me feel super comfortable and at ease. I was mainly interested in trying on Rue De Seine gowns, and they had a really great selection from this designer. Although I didn't end up deciding that day on a gown (there were so many amazing ones to chose from!), Sarah wasn't pushy at all, and gave me all the relevant information that i would need if I did decide to purchase. I haven't made up my mind yet, but would be totally happy and confident buying through TBA. Georgie.

My best friend booked an appointment at The Bridal Atelier on a Monday at 1pm. We arrived at…read more12:50pm. It was clichéd from the get go. Talking to us in a high pitched tone, asking all the contrived questions. Nothing natural or personal or special about the service. I mean, we were excited, trying on wedding dresses is a pretty big moment. It's meant to be fun. We had each taken a day off work to do this. We were given time to look on the racks and then point out what she wanted to try on. I picked one dress up and was told not to touch it, she would come back and get a different dress each time. I could go on and on about the service, but what was the worst, was that after my friend tried on about 5 dresses, all of which looked amazing on her, I said oh maybe we should try on another strapless seeing as it's the one that's been the most flattering. "Sorry ladies, (while tapping her wrist) time's UP" she said in a whiny condescending tone. then , from the front of the shop, came a screeching loud (Prue and Trude) voice from a woman sitting behind the desk who had not said a peep, not even a hello from when we walked in.... "you've actually been here an hour and ten minutes" Well we hadn't actually. It was now 1:45pm. So we came early, so in total, 55 minutes. but only 45 minutes of our actual allotted appointment. She said there were other appointments arriving. We were all so shocked and my friend was scuttled into the change room and stripped off so fast and handed a list of her favourite 3 dresses. there was no talking to us about how we buy something, what the next step is, nothing. I was so angry and shocked at the service that we couldn't wait to get outside. I walked back 20 minutes later to look in the store and of course, there was nobody in there, both girls behind the desk, no appointment had arrived. Turned out, after googling, that the awful woman at the desk that told us about our " hour and ten minute annoyingness" was the owner of the store!!!! so there was clearly no point in even complaining to her about the service. All of their dresses are available online. But we wanted to go to a store, and were willing to pay that bit more, to get amazing service and the perfect fit. She will now be going direct to those brands. Bricks and Mortar Retail is tough these days, I know because I work in retail so I know the importance of offering service that goes above and beyond for my customers. What an absolute shame that this business, full of dreams for its clients, couldn't offer anything more.

I simply couldn't recommend Joseph highly enough as every part of the experience was exceptional…read moreand my fiancé couldn't possibly be happier with her ring! Right from the start Joseph was everything that other jewellers aren't; he was honest and supportive, didn't apply any pressure and was completely transparent in all dealings. I felt completely comfortable and was a part of the entire journey, right up to viewing multiple stones and choosing the one myself. The finished ring far exceeded my already high expectations and I will always be going to Joseph for all future jewellery.

Joseph George is a true artist. His ability to listen carefully to my vision and see that same…read morevision whilst also contributing his own creative suggestions and advice is outstanding. And on top of all that he is a truly beautiful soul who clearly lives for his work. I strongly advise going to this man for any kind of jewelry.

The woman who initially helped me was very nice. However when I rang back the next day with a…read morequestion about the gown, a different person answered the phone and would not help me, bluntly telling me to 'call back when X is here'. Plainly because I had been labelled as someone else's customer (I.e. commission), I was not going to be helped by anyone else there. I emailed the manufacturer of the dress with my question instead. It turned out that a key feature of the dress (that the sales person had told me about) was in fact *not* a feature, as confirmed by the manufacturer directly. I felt like they had just told me whatever they thought would get a sale, whether or not that was accurate. In the end I'm glad for the poor service over the phone as it saved me buying the wrong dress. Be cautious with this shop.

Sales assistant was so rude and made me feel terrible. Left in tears. Do not look for your wedding…read moredress here!!!