I have been to a number of the local big-name bike shops since moving to San Rafael and I'm so…read moreglad that I've now found Solstice...right in my backyard! Mark and Jay are very cool and talented bike whisperers. I brought in my cheap "Franken-Road-Bike" with off-brand, mismatched components for shifting glitches. No judgement, no ego. They took her in and did their magic. All for a low fee that actually made me feel guilty :) Check out the craft beer!

I blew a spoke on my bike while riding down the back side of hawk hill and I was rushing to find a…read morebike shop open on a Monday. Surprisingly a lot are closed on Mondays in Marin. I came across Solstice on yelp and gave them a call. They were super responsive and were okay with me coming in right away. I was able to get my spoke repaired in about 15 minutes for $40. Very fair price. They were very responsive, respectful and gave me some tips about my bike. Highly recommended. Would definitely be back if I need any future repairs.

Its always closed No…read moreone is home Not a great PR move for Tre The brand that can't get it up

We were visiting San Rafael about a month ago to ride China Camp when I realized my front brakes…read morewere done. It was a gorgeous warm Saturday and we thought the chances of actually getting a fix or replacement were very slim. They answered the phone, listened to the issue and had us come on in. Figured out a solution, left the bike there for about 90 minutes while we had lunch down the street, and shortly thereafter I was enjoying my new and upgraded brakes! Although a Trek store, they do not discriminate other makes lol... Friendly, plenty to do but not hurried with us, beautiful clean shop full of new bikes including electric hybrids. This will be our go to shop whenever visiting the area again!

This is a long time family run shop that is a gem in the community. The shop was closed due to a…read morefamily emergency, yet the shop owner's wife unlocked the door and invited me in to use the workshop tools and spares to fix my bike. She didn't even want to take any money for the parts I used, so I tried to estimate generously. I was left without rear gears 30 miles from home after some reckless rider came around a blind bend on the wrong side of the road and smacked into me and my bike, then rode off. The positives and kindness of this shop and family turned my day around. I'll stop by whenever I'm in the area to support their business.

My crank fell of in the middle of a ride. I was 18 miles from home and worried about being…read morestranded. Caesar and Caesar Jr. hooked it up! Pressed the bottom bracket into place, put the crank back on and replaced an obscure part (shimano crank arm fixing bolt). Had me up and running in a matter of minutes. Extremely friendly, fast and professional service. These guys are life savers. This shop is a gem.

I purchased a bike here. The whole team is friendly and professional. I ride the bike hard and had…read morea warranty issue. They went above and beyond to take care of it and get me back on the trails. I've had the bike serviced here a bunch and they always do a great job. On top of all of that, they have a great selection of gear and seem To keep more parts and accessories in stock that 99% of bike shops in the area

These guys are great. I've come in any number of times, having damaged my bike in random ways any…read morenumber of times, and they are always non-judgmental, friendly, capable, with a great attitude, get me fixed up fast, pretty darn inexpensive! And I'm on my way again. Not upselling, either - last time I was in for a new chain we talked about the wear and tear on my cassette, and the guy could have pushed me to replace it, but instead told me it was good enough and if the chain doesn't slip then I should think about replacing it at the next chain replacement or in another six months. Can't say enough nice things about these guys.

Great customer service, huge selection of rad bikes, gear, and apparel. Mike's will always make…read morethings right.

Very disappointed. We arranged our day to meet at Mikes bikes and buy 2 e bikes after looking on…read moreline the previous night. We need some help but intended to walk out with 2 bikes. Very little help. Even when we told one guy we wanted to buy 2 bikes today, he didn't peek up and wandered away. Never worked so hard to spend some money. Off to a different store called E bikes of SR. We'll see how that works.

Lee helped me out with my daughter's bike and was awesome! Definitely would recommend the shop…read moreespecially if you like classic bikes.

We had a great experience at Full Metal Cycles. We bought a kid's bike there, which didn't turn out…read moreto be a great fit for our child. The shop owner, Lee, accepted our return with zero hassle, even though he had performed some customization of the bike for our son's needs. During COVID times, we also appreciate how Lee manages the flow of traffic in his shop, only allowing one customer in at a time. And he treats everyone very courteously, taking the time that's required to provide great service. Highly recommended!

These guys are great. Super knowledgeable and helpful in purchase, troubleshooting, and…read moremodifications for a Super 73. Highly recommend.

Last Mile Marin had its Grand Opening a few months back. I've been a customer for many years since…read moretheir store was located on Van Ness Ave, now located on Octavia in San Francisco. The Marin location being slightly closer for Eastbay residents. The customer service is always top notch at Last Mile. My main man Jake in San Francisco has been helping me with my electric scooters for years, and most recently today I had the pleasure of working with Marcos and Jason. Mini Motors is having a sale on their website which Last Mile will honor. The team of Marcos and Jason spent two plus hours with me setting up my new electric scooter. Helping me understand how to use the app, charge it, etc. There are so many tech features and gadgets on these electric vehicles these days, it takes a lot of time to learn. The biggest positive in buying at Last Mile, a brick and mortar store, is that these electric vehicles eventually will need maintenance and repairs, and Last Mile will take care of you. Need new tires, they got it. New battery or charger, got it. New brakes, got it. And since I'm not particularly mechanically inclined, having them available is great. I'll be a life long customer. Or at least a customer until I'm too old to ride.

Over the last 10+ years, I have donated half a dozen bikes and purchased two very beautifully,…read morerefurbished bikes from here and if you don't know about it, this is 100% one of the best places to either find a great bicycle at a low price, a bicycle that someone is going to outgrow quickly, to get your bicycle serviced or for serious repairs, and for donating bicycles and bicycle parts that are still in good shape and deserve a second life. An absolute great cause. Tip: the street doesn't have parking on either side as it's a thoroughfare, so in my opinion The easiest way is to park in the parking lot underneath the freeway for me, and then to walk your bicycle to the corner crosswalk.

Went to the Recyclery for the first time ever today and what an experience!…read more I met Darren who showed me around the store, gave some great advice, and found me two bikes at an unbeatable price. These guys are awesome and I left a happy camper. Went right for a ride after and both my girlfriend and I were full smiles the whole time. Highly recommend giving them a shot for bikes, parts, or service. Their can do attitude is second to none and they have a pretty diverse inventory. Thanks guys!!!

Awesome local shop! Very helpful and skilled mechanics. I've brought my bikes in for a variety…read moreof work (tune-up, suspension maintenance, new pivots, etc.) and have always been happy with the quality of work and the quick turnaround time. In particular they found a cost-effective solution for a carbon seatstay on a Transition Sentinel that was out of warranty, which I really appreciated. I go out of my way a bit to bring my bikes to them in Fairfax and it's well worth it.

It was my first time being there. I ordered Tuna Melt Sandwich which was beyond good! I believe it…read morewas local store, stuff was super friendly. I enjoyed food&beer. (Ps: i ordered pickle as a side it was super crunchy love it!!)

Jason at New Wheel Bikes in Marin sets the bar for customer service. Their shop is all about demo…read morebikes and helping you find the right one, not selling you something, and it shows. Jason took the time to walk me through my options over the phone, really understand my needs, and made sure all my questions were answered. He genuinely encouraged me to come in and try bikes before buying anywhere. You can tell he cares about getting it right. Thanks for all you do Jason ~

I always find the service at the New Wheel to be a very pleasant experience. Everyone is very…read moreknowledgeable and professional - and I always know the work they do is top notch. I really rely on their expertise and advice on what my bike. needs and don't feel like they are taking advantage of an old woman who loves her bike! For those of you who have never tried it, I HIGHLY recommend getting an ebike to explore the many beautiful spots in Marin County. And now with the addition of bike trails thanks to the SMART train, we have even MORE places to enjoy on our bikes.