Pros: I was new in town so this place came by recommendation. Salon in a small older house, very…read morechic. Small parking lot, hard to get in and out right off the street, so be careful. Has great products you don't see in other salons, really nice setup. Cons: I asked for a trim to my below the shoulder style, but just the layers around my ears to shape up and trim the length. This one messed up my layers and I did not realized how much until I started styling on my own, then it looked like two haircuts, like a thick pageboy below my ears, then shaggy and so thin from the neck down. I would expect this from a first year beauty student. Then I saw on their FB site that she has done this similar cut on others. When I called a couple of weeks later to get it corrected, the girl on the other end acted rather nonchalant about it, then said I would be charge full price again! Sounds like the owner needs to call a staff meeting. It's bad enough trying to find an upscale salon in a small town. Then I got it corrected, out of town, by a friend and he said she did not know where she was going with my hairstyle. Now it is going to take months to grow out again, to what I wanted in the first place. Taught me to find a site and see results of the stylist beforehand. This place has potential, but for now, more like shear whatever.