I just walked in for a simpler haircut and the lady was so professional and friendly, I walked out…read morewith a new hairstyle and an excellent mood.

(Deutsche Sprache unten)…read more Nightmare experience. I've waited a couple of days before posting this review, because I was so upset. And I still am. I went to Excellent Hair to get blonde highlights around my face. That's it. I explained that I wanted caramel blonde mostly around my face and, in case of any language barriers, I showed them pictures. PICTURES. Because I don't know how to dye hair professionally, I trusted them. I shouldn't have. When the foils came off, they had died my naturally warm brown hair a cold dark brown. (I am a warm/neutral, always have been) And the highlights were bleached-white blonde, a huge chunk above my forehead with tiny little strands throughout my hair. I looked like Cruella DeVille. What's worse is they didn't own up to a mistake but tried to tell me this was the color I needed for my skin tone. Graveyard brown and white? Seriously?! I was so excited to get some blonde in my hair to make feel younger and happier. Instead, I came out sad and looking 10 years older. This is the first time I have ever reviewed a business online, but I think people should know what might happen at this salon. ***** Albtraumhafte Erfahrung. Ich habe ein paar Tage gewartet, bevor ich diese Bewertung gepostet habe, weil ich so verärgert war. Und das bin ich immer noch. Ich ging zu Excellent Hair, um mir blonde Strähnchen ums Gesicht machen zu lassen. Das war's. Ich erklärte, dass ich hauptsächlich ums Gesicht herum Karamellblond haben wollte, und zeigte ihnen für den Fall von Sprachbarrieren Bilder. BILDER. Weil ich nicht weiß, wie man Haare professionell färbt, habe ich ihnen vertraut. Das hätte ich nicht tun sollen. Als die Folien abgezogen wurden, hatten sie mein natürlich kastanienbraunes Haar in einem kalten Dunkelbraun gefärbt. (Ich bin ein warmer/neutraler Farbton, war es schon immer) Und die Strähnchen waren gebleicht-weißblond, ein riesiger Brocken über meiner Stirn mit winzigen Strähnen im ganzen Haar. Ich sah aus wie Cruella DeVille. Was noch schlimmer ist, sie haben keinen Fehler zugegeben, sondern versucht, mir zu sagen, dass dies die Farbe sei, die ich für meinen Hautton brauche. Friedhofsbraun und Weiß? Ernsthaft?! Ich war so aufgeregt, mir etwas Blond ins Haar zu färben, um mich jünger und glücklicher zu fühlen. Stattdessen war ich danach traurig und sah 10 Jahre älter aus. Dies ist das erste Mal, dass ich ein Geschäft online bewerte, aber ich finde, die Leute sollten wissen, was in diesem Salon passieren kann.

From the owner: Exklusive, professionelle und individuelle Frisuren in Wiesbaden…read more Der Friseursalon Excellent Hair in Wiesbaden ist ein Familienbetrieb, der bereits im Jahr 1997 eröffnet wurde. Neben allen üblichen Leistungen rund um Ihre Frisur bieten wir auch Trendfrisuren und extravagante Haarkreationen für höchste Ansprüche an. Deshalb können wir uns inzwischen über einen nationalen und internationalen Ruf und über viele Stammkunden freuen. Mehr als nur Schneiden und Legen Von modischen Trendfrisuren über gewagte Kreationen bis hin zu zeitlosen und klassischen Hochsteckfrisuren für besondere Gelegenheiten bieten wir Ihnen verschiedenste Frisuren und Haarschnitt-Techniken an. Wir sind bekannt für Brautfrisuren bzw. für Frisuren, die perfekt auf den jeweiligen Anlass abgestimmt sind. Wenn Sie Ihr Haar verdichten oder verlängern wollen, wenden wir dafür die Great Lengths Ultraschalltechnik an. Selbstverständlich können wir Ihr krauses, gelocktes oder welliges Haar auch glätten. Bei unseren Colorationen bieten wir Ihnen spezielle Strähne- und Farbtechniken, wobei es sich bei den von uns verwendeten Farben ausschließlich um hochwertige Markenprodukte handelt. Zudem können Sie gerne mit uns einen Termin zum Wimpern- und Augenbrauenfärben vereinbaren, um Ihren Look perfekt abzurunden.

They are personable and go really the extra mile. My first…read moretime here Michelle a beautiful German from the Philippines was perfect in her approach. Without a hard sell she suggested a neutralizer (€20) for my color and an olaplex, which I had no time for. While at the sink soaking in the product, she offered to apply a make up tint and gloss. I later decided to purchase it from the feel and look. When I went to check out they didn't accept Amex and I had only €20 on me. So they told me not to worry and took only my €20 while I told them that I'd leave the balance at the hotel. (It was a holiday so 3 days went by they were closed). On my last day I decided to take the money over myself and they accepted it gladly almost as if they had written it off as loss. They were very grateful and surprised I'd brought it to them. I asked if they had anyone available for a blow out and the manager fit me in kindly. She herself washed my hair and Sasha squeezed me in juggling a client as her curlers set. The salon next door was also great but I just felt more pampered here.

I just wanted to share my experience in case anyone else is looking at reviews, because honestly…read more.. it's really not worth the money. The staff is nice enough -- like what you would normally expect at a hair salon -- but I THINK they are way too set on what they think is the best haircut or color... I paid almost 500 euros and walked out looking exactly the same. When I came back to tell them, they basically told me it did not look the intender way because of two hair masks. So I bought them (around 85 euros together), and... no difference when i went home. I ended up going back to Copenhagen to have someone else look at my hair, because there was literally no change at all... Not much else to say except i personally dont think its Worth all this money for a color. The haircut was good enough, but that's really it. i usually dont write these reviews but i think its important to be honest.

Best haircut ever! I have very very thick unruly curly hair. Alex cuts it perfect every time!read more

I have been visiting Zollner's over a year and I have always experienced a friendly welcome,…read morerespectful atmosphere and very polite staff. My personal hairdresser D.D. makes an excellent job. The time I spend there is a relaxing escape from reality. I'm happy that I found team-Zollner!

Update 2019: Horrible customer service. Many better options elsewhere…read more They (owner primarily)do not value the customer. We had gone here for three years and then one day they claimed we missed an appointment and must pay. To cut it short, we had no record of the appointment nor did we receive an notification on the days leading up to, or the day of concerning the alleged appointment. But that's not the real point, nor the basis for the rating. When I called to have a civil discussion that there may be a mix-up, the owner was extremely rude, and said some unbelievably disrespectful things! I understand that sometimes German businesses get a bad rap for customer service...but the owner will dispel those myths without a moment's notice. Stylists? Great! But I would say, given how the owner truly values his clients, you will be mich better served to find other options, of which there are many.

I discovered this place through a good friend and social media (facebook.) Steffi seemed very…read moreknowlegeable and has over 30 years of experience. Thee website states to book an appointment by phone, but I messaged the salon on Facebook and Steffi got back to me right away and I booked an appt by Facebook messenger. When you first enter the salon: you'll hang up your coat, have a seat, fill out an information sheet/contact info, and then Steffi will ask what you would like, get your hair washed and conditioned, then Steffi will cut your hair. I was pretty flexible and just wanted to get rid of the unhealthy part of my hair since I hadn't cut my hair in over a year. I wanted to keep as much length as possible along with long layers and angles to frame my face. She provided input when I asked and she repeated what she would do which is always reassuring. She even showed me exactly how much she planned on cutting. Steffi's English is amazing and there was no language barrier. After Steffi completed my cut, Ally (Allie) blew my hair out straight. Ally is steffi's colleague who is American and she has a total of 6 years experience. She was very sweet and it was easy to carry on a convo with her. My hair came out pretty well. I almost wish my angles were alittle shorter to frame my face better, but in their defense.... I'm sure Steffi would have cut it shorter if I requested. I honestly didn't notice that it was still pretty long until after it was blown out. (My hair always looks different wet vs dry.) It's no big deal though. My primary goal was to chop off my dead ends, so mission accomplished! This place is a bit pricey compared to the states, but I think it's relatively fair for Germany. I will most likely return in 4-6 months for another cut!