Sick terrible company. This management company SUCKS. They literally cut off all of our access codes to the gate randomly. They didn't even make sure that everybody was CCed on the email that actually owns a property at Preston Square so it made it super hard for everybody to get into their homes. Christine and Augustine are super unprofessional imbeciles who do not know what they're doing and waste everybody's time for multiple days. We have been keeping a paper trail and are escalating this to the Florida Department of Business and Professional Regulation to see how we can resolve these issues. read more

Not good...poor service and communication. No respect for their homeowners or accountability on their part - they made an error with the application requirement process and it sat on someone's desk for 2 weeks before additional information was requested. I have been a homeowner in the community for 20+ years in a neighborhood they "manage". You would think there would be better service and communication for the homeowners. read more

Tallfield is the worst management company. No one does their job. They don't answer the phone. They don't return calls when you leave messages. They don't respond to emails. They constantly deny applications for anything stating not enough info/ pictures/ documents or whatever and then they make you pay the application fee AGAIN to resubmit the info. We put in an application for a fence last year, still no fence. better believe they cashed those checks though. Trying to get a new roof as well, asphalt shingle. Only to find out that they just proposed a new rule where every house in the community need's to have either a tile or metal roof...that's it. What about the people that can't afford 75k for a new roof. Complete disregard for the homeowner. They do not care about you. They are a bunch of idiots with nothing better to do than make life more difficult for the ones who they SHOULD be there to help. I will be contacting the BBB and AKAM management, who just bought them. If you are thinking of buying a property managed by them. Don't. read more

The community pool was closed in September of last year for refurbishing. It is July of this year and the pool is still not done with no completion date offered yet HOA fees are same. Aren't we paying for an amenities that are not there! One particular representative I won't fault because his/her hands are tied. read more

Rude incompetent, confrontational, unwilling to be helpful in any way. All they seem interested in is playing word games with emails to frustrate any hope of resolving a problem. Your community will regret having Tallfield as a management company as they have NO EMPATHY or regard for the residents of the communities they manage. read more

tallfield management is the total package. rude, ignorant, unresponsive, unclear, glib, and combative. just a total package of bad behavior. i get property management companies are bottom-feeders only exceeded in their depravity by landlords, but even still, dealing with tallfield is still a labor. just to get a decal for a car to park on the street took 5+ weeks to complete. multiple phone calls, several emails, and multiple trips to the office; just to get a parking decal. getting a parking decal should be a science and dead simple but tallfield finds a way to drag its feet and unnecessarily elongate the process. they are a rinky-dink company with only a few employees and it really shows. every interaction with this company, at every level of the organization, has been a labor and a chore. the onsite property manager, "shawn". is rude, cocky, and condescending. he doesn't even make eye-contact when speaking, he looks around like he is surveying the area. he isn't better on the phone either; i answer the phone and he just said "this is shawn", i guess i should've known who that was? Liza Talesman, Association Administrator, is doing everything she can to scrape me off her plate. I am extremely disappointed in the service she provided. She has consistently failed to address the needs of our community and has not effectively communicated with me. She has also been unresponsive to requests for assistance and has not taken appropriate action to resolve issues in a timely manner. Nathalie Gonzalez, Tallfield Accounting; I recently had a terrible experience with Nathalie Gonzalez. Nathalie Gonzalez was extremely unprofessional and rude. She did not take the time to listen to my concerns or address my issues. She was quick to brush me off and did not seem to care about providing a satisfactory resolution to my problem. I was left feeling frustrated and disrespected. This is unacceptable but its what you should expect from a company of this caliber. Dale Robert Mason, didn't feel it necessary to identify what his relation to tallfield was but through my research, it appears he is President & Owner, per his LinkedIn. That being said: I am extremely disappointed that the owner of tallfield did not even take the time to read my complaint. I had taken the time to carefully explain my issue and provide specific details but was met with a generic response that did not address my concerns at all. It is clear that he does not care about the needs of their customers and is not interested in providing a satisfactory resolution to problems. I had to contact the BBB to get a response from tallfield, in their public response they misspelled my last name and insulted me in the comments too! this level of ineptitude really has to come from the top. I will not be using their services again in the future and will be sure to warn others about their lack of concern for their customers. read more