My wife and I visited this shop during our vacation to Granada where my wife spotted a…read moreone-of-a-kind silver ring that she adored. After leaving and thinking about it, we decided to return for the purchase and she couldn't have been happier. The store's selection is great and the staff is very friendly.
Here's where it goes from a "good" experience to a "great" one!
A few days later our luggage was stolen just before we left the country. While we mostly lost only clothes and toiletries, the ring my wife purchased was in the bag. Distraught, we mentally wrote it off as a loss.
Upon my return to the US, I took it upon myself to do what I could to locate the store and see if there was any way to obtain a replacement. Despite the language, distance, and time differences, Munira sent me photos of rings and took down my descriptions until we identified one by the same artist that was very similar. After we figured out the PayPal process (sorry, not a payment system I usually use!), she shipped it to me in time for me to give it to my wife on our 10th anniversary. The look on my wife's face was not measurable by any star-rating and for this moment of joy I will always be grateful to Munira for all of the time and effort she spent helping to make it happen.
