Not a huge altered state customer but saw a really cute cup that I needed to have and this was the…read moreonly location in the Atlanta area that had it in stock. So this was my first experience at this location. It is larger than others in Atlanta. Seems to have most of the online stock in store. Clean. Big sale section which is sort like a bomb went off...stuff everywhere falling off of wracks and shelves. But I have to say the employees don't seem to know anything about their job or store or policies. While there I asked 3 questions and they didn't decide to answer to any of them (or they couldn't but also did bother to find an answer) I asked specific ally about a pair of pants they had on an mannequin and I was walked around the whole store, shuffled to 3 different employees and nope...couldn't find it. Also just was like I don't know what those are to even try to look them up had I asked. I did try a few items on and it's worth mentioning that there was no in the fitting rooms, I don't care about this hit from a loss prevention point it's not great, and they are all SO SO DARK. I have 0 issues with my site but these were cavelike. I ended up in the assessable room (I was the only person in the fitting room for the duration of my trying on) which made me a little uncomfortable but it was the inky one that had anything remotely considered to be close to normal lighting. I included a photo of me in the fitting so you can the lighting in the "brightest" room. There was also a shelf that wasn't actually attached the wall that almost fell on me. I caught it but had I not it could have actually hurt me or someone else. I told an employee about it and she just went "oh...I girl I'll let someone know" and walked away. This was an adult...Kind if wild. Altered state isn't really geared towards my age bracket (30s) that's fine but they maybe need to have someone working that can answer basic questions customers may have. Gage it an added star because they did have more floor space and seems to have more stock than other Atlanta locations.

My type of boutique…read more I love unique boutiques like this with eye candy everywhere. Everything in the store is bohemian, comfortable and absolutely precious. As you shop the racks, you will also run across displays of kitschy home decor with humorous and inspirational spiritual quotes. I scored an adorable striped sweater off the sale rack and a stretchy bangle bracelet that I have already received several compliments on. As I was checking out, I noticed a display of Giving Keys, which clued me in to Altar'd State's philanthropic efforts. Super sweet store! I will definitely be back!

The goal was to buy my brother's daughter a graduation gift card as a suprise. After calling the…read morestore 3-4 times, the website was quick and easy so I thought. surprise The store folks were helpful, although not knowledgeable. During the transaction, the website generated a random email to send the confirmation which I could not change. Since my time zone is 3 hours away I call again the next day and was told I already had the email. I asked her to resend it, which seemed simple enough, but CLAUDIAHEAD CUSTOMER SERVICE MANAGER | DRESS UP CORPORATE would not. I was only given the number and the amount which would not present well. I asked for the funds back. Yes, disappointed!

I usually go here to shop a lot but after today i don't think I'll be back. I've spent to much…read moremoney at this place for the sales associates to be rude. I don't think it's fair that you can only get your bday coupon on your birthday it should be the whole month like other places. Some people can't make it out on their birthday! The sales associate wasn't that friendly today and that's not the first time a sales associate treated me this way. I tried to disregard it because it's not that many places to shop anymore. I still think I'll take my business elsewhere. The manager even thanked me for shopping with them and spending a lot. It's said that they have people working in there. Their prices are too high to get that level of treatment they give. So today I didn't spend that much because I didn't spend that much because I dint like the way I was treated. The sales associates working there need a little bit more training on how to deal with all kinds of customers. This is the west Cobb avenue location.

Periodically, reduced racks are discounted an additional 40%. Today was my lucky day. A sale that…read morewas slated to end December 3rd is extended five days. Like most discounters, you have to sort through what's there. If they have your size and color, great. If not, oh well. With their no return policy on mark-downs, be sure of your purchase. My friend had to forego a lovely dolman sleeve sweater, a bargain at $6 .... But not with the hole she detected when she tried it on. I spent $49 for a shopping bag-full of clothing and hair styling products I normally purchase at full price. If you're on a budget, flexible with what you'd buy for those on your gift list, head down to 'The Rack' before December 8th. You never know what'll you'll find.

I have been shopping @ this place for years & now they are using Lasership for their delivery.. it…read moresucks, they have no idea how to find addresses! Which means never get my order now!! So upsetting

Rawni, Genevieve, Alex, and Olga all were so very helpful, kind, welcoming! Being able to get…read morehelped by them was the best part of my lunch break, hands down! Rawni and Genevieve were very helpful with curating the perfect bracelet, allowing me to try out out different variations of the charms and the base bracelets to make the perfect combo! Thank you all so much, I can't wait to come back and shop here!

Brighton's is one of my faavorite stores for jewelry purchases. I went to this particular location…read moreto use a gift card I received for Christmas. It was a perfect gift because my family knows I love the look and feel of Brighton's merchandise. The items are super classy. Plus, there is the option to customize items with their charms. They threw in cute complimentary bag with my jewelry, which was a welcoming treat. In addition, the Sales Partner Jeanne Hall was very friendly, patient, knowledgeable, and accommodating. She took her time packaging the jewelry in a Brighton's branded gift bag and tissue paper in a way that made it feel like a present. I found everything I wanted and am very pleased with my purchase as usual. This location is also close to home, so I will definitely be back for more.

I stopped in here today looking for some accessories - specifically some wooden bracelets. I don't…read moreknow if the owners read these reviews and lectured the staff causing them to go to the opposite end of the spectrum or what - because I certainly wasn't ignored today. I felt like two of the salesgirls / saleswomen stalked me because they thought I was gonna steal one of their 'hand-made, unique pieces." Insert eye roll. Both salesgirls were attractive (in a natural / 'modelesque' way), thin, young- looking blondes. They were standing around talking loudly with someone (customer? friend? manager?) when I entered - but they abandoned that conversation as I headed towards the back. Salesgirl 1 approached me and asked if she could help me find anything. When I responded, she said, quite loudly, that they didn't have any. Less than 90 seconds later, Salesgirl 2 approached me and asked if she could help me find anything. Unless Salesgirl 2 has hearing issues - I found it unnecessary and odd that she would follow me and ask me a question that I had clearly already answered. I hung around for a few minutes - just to keep them on their toes - but I decided NOT to shoplift anything today. Lol. If you don't want to be ignored - try black-face or an afro - they'll smother you with attention! To end things on a positive note - the store interior and aesthetics are pretty nice. The textured, unpolished cement floors, horse fashioned from driftwood - the mannequins with big poofs of hydrangeas simulating afros - it was all lovely.

I bought a cute dress from Fabrik today. Adorable and knowledgeable ladies on staff. They…read morerecommended several items that I loved as well. So of course I had to get the necklace too. Better than reasonable prices set in an artsy atmosphere. Will be back soon!

Belk is a reliable department store that usually has what I'm looking for. The selection is solid…read moreacross clothing, shoes, and home goods, and the frequent sales make it easy to find decent deals without much effort. The store is generally clean and organized, and staff availability has been hit or miss--but when I've needed help, I've been able to get it without much trouble. Checkout is typically smooth, especially during non-peak hours. It's not a luxury shopping experience, but it's dependable, reasonably priced, and convenient.

It is nice to have a department store near home, but I have to say that this store is in desperate…read moreneed of some refresh and organization. Don't be fooled by the nice looking entrance areas. I've been twice in the last couple of months and each time I walk away frustrated that it took so much effort to find what I was looking for. For example, in the petite section it is over half full of clearance racks that are packed and "organized" by color rather than size. Not helpful. Everything in multiple sections of the store are crowded and mixed up making it hard to find a particular size or brand. It is like having to walk through a maze to get anywhere. I went into the dressing room area today and while it wasn't overrun with unwanted clothes, the floor is separating and the area just looks tired and old. Obviously they don't have enough help or maybe they just don't care about the general experience walking through and using the store for customers. It has been disappointing to see the decline of a once nice store.

Still wanting so bad for this store to improve... I truly…read moreshop this store several times a month and every visit gets a bit worse. Newer staff is unfriendly and very unhelpful. They seem very offended to help or to stop what they are doing to ring up a guest. I have resorted to online shopping lately as I just can't support a store that continuously gives a bad experience. This breaks my heart as nearly 90% of my wardrobe is Ann Taylor Loft.

This Loft has really gone downhill. It was never great, but the customer service seems to have…read moregotten even worse if that is possible. The sales people don't speak and act extremely pretentious. I had to beg someone to check me out, and when they finally did they acted like they were doing me a favor. The one consistency with this particular Loft store is the horrible customer service.