Tacos Tumbras does not care about this community and even more importantly the children in it. They clearly care about bottom dollar and although I respect the need to make money any good local business needs to understand in The Dalles caring about the community is the difference between success and failure. Especially when they received the honor of being invited to host such an event for said children that ultimately supports our whole community.
From the minute we placed our order to the moment we did not ever receive it, it was clear they were there for all the wrong reasons. They showed no kindness or care as tickets were handed out to the children for a couple tacos or a cheese quesadilla as a reward for their bravery. I am confident Tacos Tumbras received fair financial compensation for these tickets but if you paid for your food with a ticket and tip(yes, I even tipped more than fairly) they moved it to the back of the line. We watched customer after customer receive their food and observing those who received their food, it was obvious they purchased more than just what the ticket awarded them. Finally, when our number came up over 30 minutes later, which was totally numerically out of order btw, they handed the order to another "paying" customer who even admitted it was not theirs and we suggested it might be ours. As the server just ignored us and pulled the food back in, we finally decided to just walk away with our sad kid.
Again, I am confident they were well paid for hosting this event but I guess it wasn't enough for them to get a child out of the cold night and help them feel rewarded for what they went through. It is hard to describe the disappointment and disgust I felt watching this in action. Almost as much disgust as I felt watching the owner of the truck scratch his private parts in between taking orders and the smell of rancid cooking oil.
No eye contact or attention was paid to who was who and as I implied, the tickets simply seemed to be grouped into three groups. Those who paid cash, those who partially paid with cash and those who used just the reward ticket. Cash paid orders were clearly first group, orders in the middle were the second group and tickets in the third category were in the last group. These guys should be ashamed of how they handled this event and hopefully never be invited to host another.
The children should have been treated as a priority not as non-paying customers. I will never buy another taco from this stand and I hope you all will stand behind me. There are other good, even better, taco trucks in town, please switch lines!
Not to mention, I have a close friend who told me later they have actually found pubic hair in their food from here and another who is fully Hispanic and eats lots of tacos but for some reason feels every time after eating at this truck they end up with GI problems! If we are going to remain a small community with limited food options compared to the big city, let's makes them worthy of having a name and place here!
Lastly, no tripa, no buche, no cabeza, rice in the burritos as a filler, not authentic!!! read more