Food is barely passable, has gone SIGNIFICANTLY downhill over the last year. They will try to pimp extra meat, sour cream and add-ons for literally EVERY item you order. I realize this is training, not just employee fault, but the worst part is four out of five times you won't get the extra sour cream or meat that you paid for. I'm done giving them my money, especially extra for crap you're not going to get. read more

We ordered on DoorDash and honestly our food was made super sloppy. My grilled cheese burrito was way too messy it would not stay together. I had barely any meat and cheese on my DLT. The taco was smushed and gross looking tbh.. but it was all still very delicious just next time please make the food with love and care read more

Taco Bell - Nacho Cheese Doritos Locos Tacos - Fast Food Near Me - Port Orchard, Washington

Description of Chicken Quesadilla from Taco Bell website: A A large flour tortilla filled with a blend of mozzarella, pepperjack, and cheddar cheeses, grilled, marinated all-white-meat chicken, Creamy Jalapeño sauce, and grilled to perfection. I asked for easy on the jalapeño sauce and it was oozing out the sides (see photo). I was going to scrape it off and was disappointed there was basically nothing inside when I opened it. I spent over $20 on food (no drinks) for my son and myself and all I wanted was a soft, warm, cheesy, quesadilla. It wasn't even warm and nothing like the description. I threw it in the garbage. read more

Taco Bell - Overpriced inedible garbage aka Chicken Quesadilla - Fast Food Near Me - Port Orchard, Washington

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I absolutely hate this place. They've become scam artists. I used to love Taco Bell but now they try to sneakily upsell you on everything. One taco please. "Double meat and sour cream ok?" No? Did I ask you for that? "Classic or spicy?" If you pick spicy they throw some jalepenos on and charge you. On every item you order. I told the person at the drive-through I don't want anything extra on any of the following order and they proceeded to ask me on every damn item I ordered the same questions. Then they charge you extra for every question they ask, and I'm tired of crappy food places jumping on the "steal every cent we can" train like the rest of the businesses in this country. I don't come here much anyway but I'm absolutely done. read more

Tonight ordered the Discovery Luxe Box for delivery from TACO BELL in Port Orchard. It had a soft chicken taco that smelled like motor oil and had some weird bad taste. Plus it was too spicy hot. The box also supposedly had a crunchy taco supreme. It had no tomatoes and NO cheese and no sour cream. It was also too spicy hot! The Luxe box also had a massive burrito thing that was all greasy on the outside and whatever was inside was way TOO hot(spicy ) for me to take a second bite. I want a refund!! Since when does Taco Bell make their food so spicy hot?!? Oh there were these cinnamon twist things and they were very tasty but I wouldn't pay $20 for them I also ordered Nachos with 3 blended ccheese. I that would be the cheese like in a taco or Mexican pizza only melted. That liquid goo in the Nacho dip is not cheese. Its some liquid chemical and it is just horrible. The tiny dribble the sour cream on top of the cheese dip wasn't bad but the dip was on fire in a bad way. Out of this whole order I could only eat the cinnamon twists. I'm still hungry. Woman can't live on cinnamon twists alone. I've been enjoying Taco Bell since 1972 and have had it in Denver, Co, Council Bluffs Iowa, Omaha NE, St Louis MI, Pearl City Oahu Hawaii, El Cerriito CA, MORAGGA CA, Martinez, CA, CONCORD CA, Alameda CA, Berkeley CA, Silverdale WA and Port Ochard, WA So I know what things from Tacio Bell are supposed to taste like. This Port Ochard has earned it place at the top of my "Bad" list. I want my money back so I can get an Arby's or McDonalds. The Port Orchard Taco Bell is so wrong!! Refund, Refund, I call for a REFUND. Here's an illegal that should be deported TACO BELL. The supposed Mexican food isn't Mexican. It used to be the cheapest and best tasting Fast food. They have removed the good items (the Enchirito) and added junk that has no business on a good menu. I'm sorry but its the end of an era between me and Taco Bell. I say Boycott TACO BELL in Port Orchard until they get their food preparation improved and able to be eaten by children and adults that dont't like spicy food. read more

Every time I order nacho fries they're cold and old. Hardly any meat even if you pay for extra in the burritos. The people are nice who work there but the food is horrible and overpriced. read more

I loved the service and respect they gave me at the drive through. A tall light skin man with an afro was very respectful and the food was quick. Great review from me guys read more

Taco Bell - Date and time of the team members included (guy at window station was awesome, he deserves a raise - Fast Food Near Me - Port Orchard, Washington

Food selection at TB is still affordable. All the burger shops have increased their prices well above $10. I can still get a burrito supreme for under $10 read more

Have ordered door dash 3 times and each time we ask for sauce packets and each time we get none. Happened again tonight. If we go through drive through even if we order sauces, when we get to the window we have to remind them. I know this sounds insignificant but when you atr neurodivergent and craving that one specific thing and don't get it, its such a let down. We ordered for 5 including 3 very hungry boys. read more

Taco Bell - Recipt showing sauces clearly on order. - Fast Food Near Me - Port Orchard, Washington

I went two separate times within two weeks and both time the cheese was not melted in my quesadilla. The first time I asked for it to be remade and the manager was very rude. read more

I'm going to start this off with the service at the Drive-up. Michael A. What is the individual at the drive up working that day and he asked me to place my order which I did then the next thing he said was "what's that"? I repeated my order and of course they try to upsell you on 1000 different things he told me the total I drove up to the window he stared out the window at my dog no smile no hello nothing just sad the amount took the money from me handed me the receipt. He then handed me the bag of food and I asked for hot sauce. He grabbed a handful and slammed it into my hand, and I do mean he slammed it into my hand, and I just looked at him, and I said thank you and all he said was "Yup". He then turned and shut the window on me no politeness nothing. Michael A. Needs to not interact with the public. He was rude that's not how you treat a customer. Not even a thank you or hello nothing. The food was OK. We decided to try the new Street cheddar tacoschicken. They're very tiny so just be warned of that they're about half the size of a taco flavor was OK really didn't find much chicken in it. It was mostly lettuce sauce and cheese. The softshell tacos were OK. Not a lot of meat in those either. read more

Absolutely TRASH. I spent $40 on food tonight for my family and I couldn't even eat a single item from my order. Both my chalupas were STALE BEYOND BELIEF, so was my crunchy taco..... the lettuce was so wilted it looked and smelled as if it wasn't even kept cold. I just can't even believe the price we pay for straight up garbage product. Probably never eating here again. Figure it out guys. You're fast food..... not trash food. Send out GOOD product. So disappointed read more

Decided to splurge today. Ordered a bean burrito fresco style. Nope, this locations doesn't have it. Okay, no biggie. Got to the window and the young man working the drive thru never speaks a word to me. Just holds his hand out for payment. I handed him a $5, he hands me my change and drops half of it on the ground. His eyes got wide, but he doesn't apologize, just hands me my bag, turns around and shuts the window. read more

This is how our soft tacos and soggy ( crunchy) tacos were delivered. The lettuce was soupy, we couldn't even pick them up because the tortilla would rip apart.. Ordered at 9pm. They weren't busy. Someone was just mad about working at Taco Bell. How bad does someone have to feel about their job to throw something together like this and place it on top of other crappy ones in the bag Getting a refund, and probably the "runs " read more

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What the hell is going on at Taco Bell on mile hill road, this is the second time they have screwed up my orders ,the first time the three soft tacos were soaked with the soggy lettuce and the tortilla was stuck to the paper wrap today I ordered two regular crunchy tacos and none of them had cheese in it, and they gave me the spicy ground beef instead get your act together and quit wasting my money. Shame on you. read more

I simply love Taco Bell. They have numerous vegetarian options since they added black beans as a substitute for meat products. I love the new cheesy bean burrito as well as the black bean crunch wrap supreme. The only issue is they struggle to find workers and are sometimes slow, but TB is the number one fast food restaurant for me! read more

service sucks. they are always slow inside like ridiculously slow inside because they cater to the window. also is it just me that gets food not in the tortilla and wrapped so horrible that when taking it out of the bag everything falls out?!. read more

I've been to this Taco Bell a handful of times. I placed my order in drive thru, paid and drove home. We arrived home and discovered our order was completely wrong. I live too far away from this location to drive all the way way back to retrieve the correct order. I called the store, spoke to the manager and explained my issue. She was already aware of the mix up, and offered to take care of my order the next time I ventured to this location. The day had come, pulled up to the drive thru and advised the employee of our mix up during a prior visit. Staff was able to verify, by checking a log book which had my name and order written down. I also order ordered additional menu items. The manager had taken care of the additional items I ordered as well. If there is an issue call and voice your concerns, this location provides excellent customer service. read more

When you decline EXTRA meat they actually give you no meat at all. Check your food before you drive off.

I like Taco Bell but this is the only store that you can't order nacho fries online with the app. Why?

I don't usually rate corporate fast food places, but I have to acknowledge the improvement in customer service at this Taco Bell. Hopefully, it's because the workers are getting paid better wages. If not, they SHOULD BE!! Everyone was very friendly and efficient. I was thankful to see such professionalism--especially on a busy night. My order was repeated back to me, including the substitutions (always a plus). The drive-through worker was also kind--even when I had to add chips at the window (for a family member who texted me late). This crew is awesome and deserves a raise! read more

Worst Taco bell yet..... I ordered a powe bowl and well. Not what I expected for $8 absolutely awful I even paid for extra black beans and got none. What would you think if you received this ? where's the other 1/2 of this $8 meal?? Super disappointed on a whole separate occasion I ordered 2 sides of rice and beans at $1.79each and this is what I got .....wow. I've gotten this side and many other locations and the containers are always full.. read more

Taco Bell - Power bowl with steak and extra black beans??? Well that's what I ordered definitely not the mess I received - Fast Food Near Me - Port Orchard, Washington

I've come through a ton of Taco Bell drive through's in my lifetime this by far was the best!!! These girls running the window should ALWAYS be in the window. Robin took our order totally friendly happy to help and Stephanie took our money. What great personalities and friendly attitudes we will be coming back for sure!!! Thanks ladies it's been a super stressful week with the purchase and moving of our new house and you brought smiles and laughter!!! read more

I love Taco Bell and their food has never given me any issues, but I just had the most disgusting experience in the drive thru of this location. I have been a service worker in the past so I hate to write bad reviews but their management needs to do something about this. My husband and I were getting food in the drive thru and when we were at the window waiting for our food to be ready there was a worker who repeatedly was telling his coworker that he is sick loud enough for me to hear from the passenger seat of my car. He said he took a whiskey shot to help with the sickness (i dont care if he took a whiskey shot, I'm just providing what I heard) and said that he was sick so many times that if we had gotten our food faster and were able to leave any quicker, several customers behind us could have also heard him talking about it. We heard him coughing a few times too. The management either needs to tell their workers to go home when they are sick or tell them to keep their mouths shut about it, especially around customers. Like I said I have been a service worker in the past and I would have NEVER let a customer hear that I am sick when I am handling food. I am uncomfortable with eating my food now but don't want to waste the $20+ I spent on it. read more

I dont know what's going on with management but they claim to be open at 7am and are never ready for customers at that point. I am always told we need 15 more minutes to get ready or there is no breakfast and you will have to order from the lunch menu. Very unprofessional. How hard can it be to get to work on time? read more

Having visited a few Taco Bells in the area over the last several months, I have to say that this one is absolutely as good as it gets. Out of quite a few visits, I've only once had them forget an item in an order (and it was a minor item). Their prices on some items are *considerably* lower than, for instance, the Taco Bell 10 miles up the road in Bremerton. Everything I've gotten at this location has been well made, hot, and fresh. The drive-through moves right along -- I've never had to wait more than a few minutes, even when there were several cars ahead of mine. And they seem to always have the app turned on for mobile orders (not all locations do). Even if fast food restaurants everywhere -- presumably including this one -- weren't struggling with labor shortages, I'd still rate this location very highly. Under present circumstances, I'm actually pretty amazed that they do so well. Kudos! read more

Visited two weekends ago. Haven't been eating out often due to the pandemic, but I figured I would make an exception. I ordered online with the Taco Bell app. When I got to the intercom, I noticed my order had been sent to the Silverdale Taco Bell. I did have location settings enabled, and was in the parking lot of the Port Orchard Taco Bell when I placed the order. I explained to the attendant the situation. As I had already been charged for the app order, I asked if they could recall it, refund it, or transfer it. I was told no, I would have to go to Silverdale for that order. I then attempted to order the same food again, and would just pay twice. I was told one of the items I ordered was only available through the app. I asked if they could make it anyway, considering. I was told no. I emailed one of the managers of Orchard Foods, the franchise owners, the next day. That was over a week ago, now. I received no reply, no apology, no thanks for the feedback. At this point, I won't be eating at any Taco Bell of KFC owned by Orchard Food. Hopefully your experience is better than mine. read more

I've ordered here 3-4 times over the past month. My order has been wrong every time. If I order a few taco supremes, they are all supremes. Last night I was missing items. I went back to get it corrected, and the remake was wrong too. Third time they finally got it right. I usually don't go back to get it corrected, and when you order a taco party pack, it's impossible to check all the items before leaving the store. I think the entire staff needs to be retrained. read more

The personnel that work the window need to be more observant of the meals and drinks that go out for takeout!!! All the sodas were like water no flavor and the food came out disastrous, read more

Stopped in at 14:26 and was greeted as soon as we walked in! Was fast and everything was satisfying. Everything was given accurately and not missplaced. Thankyou Taco Bell! read more

Taco Bell - Seating area - Fast Food Near Me - Port Orchard, Washington

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They left out one of my items that I paid for during drive through. Not sure if this is common at this location, but it's a tad ridiculous that this happens every time at every location that I go to in Kitsap. read more

Great service , usually busy but they come through with good fresh food. Ethan helped me the last time I went through and did a great job. The manager also did a great job when I went through but I forgot their name but I think they're from gig harbor anyways great service! read more

I went through the drive up window this evening and ordered 5 hard tacos with sour cream.. When I got home I found they do not add the sour cream however they did charge me for it. Now their phone's been busy for the last 10 minutes they won't answer it. read more

Online hours and hours on the door apparently are wrong since I showed up after 8am for breakfast to have someone say "yea we're not open" through the drive through box, short and rude. Not saying when they'll open, or apologizing for being closed when they're supposed to be open. Why put hours if the employees aren't going to follow them. I've never had a great customer experience here but this takes the cake. read more

Every time I go through the drive-in at this newer Taco Bell, they get my order wrong. I have ordered carefully in person, emphasizing my need not to have tomatoes put on my food due to allergies. When I get home, there the tomatoes are. This has happened every time since they opened. So I ordered using their online system, making sure I selected the option to leave the tomatoes off each item I ordered. Get home, and there they are again, as well as not receiving options for which I had paid extra on my partner's food. Because if this, the most recent time we ordered from here, I asked my partner to please go inside and order, again informing them of my allergy. He did so and happily came back out with a bagful of food. "Did you check it?" I asked, and he said he had not, so we pulled over in the parking lot and checked it in the car. Once more, there were tomatoes on everything I had ordered. I know no one working at this Taco Bell, so it isn't as if I had enemies there. I have no idea whatever why this particular Taco Bell so readily ruins my order. This last time, my partner walked back in and requested they make again every item they had made inedible, and watched as they did so. Only this enabled me to have food without tomatoes from this Taco Bell. The service is mostly efficient and occasionally friendly, and the restrooms have been clean the most recent times I have been in them, which earns them a second star, but if you order something different from the formulaic way to prepare it in *any* way, prepare for your order, too, to be other than what you wanted. read more

This taco time 9 times out of 10 messes up our order. Just now my crunch wrap had barely any substance in it. It was so dry and was essentially just a moist hard taco and tortilla with a little sauce. I just wish they would get it together and make the orders correctly! read more

YIKES!!!!!! You guys need new night time staff,the past two times I've gone,its attitude and bad customer service,the young women at the window the two nights that I went,her name was hailey,had the worst customer service,she was rude and slow talking and spacey and couldnt answer any of my questions,she just kept saying "I don't know" and forgetting what I ordered and I had to repeat myself several times,she then didn't try to talk to me at the window and tried to give back incorrect change until I corrected her and showed her,she seemed like she was high on something honestly and looked like it too,they need to drug test her,and then there there was loud music with profanities that I could hear from my car in the drive thru and I wasn't even at the window yet,I will not be coming back for a while due to this experience,I hope you guys can do better in the future for you're customers and stores reputation read more

Tried to order a quesarito, they said they don't offer them unless you order on the mobile order... because they took the button away from them. Who takes a button away from something they offer on the menu?! read more

Nearly every time I make my order at this Taco Bell they have made mistakes and gotten my order WRONG. I order CHICKEN they gave me BEEF. I have a hand written order they put it in WRONG. This only comes to show that their employees don't listen to what you are saying or they are only doing this to certain individuals. read more

Never had a problem before, but tonight is different. Chips 'n Cheese - why not give a FULL bag of chips? Chicken burrito Supreme swimming in onions (not requested). Steak burrito Supreme contained a human hair. Why don't you identify which burrito is which? read more