Excellent service from owner. Took the time to explain everything and answered questions very well…read more No Cubans but LOTS of others!! Great selection.

I'm from the states and was looking for a Cuban while in town on business. The reviews on Yelp for…read morecigar places are scarce so I picked one at random and ended up here. Wow is the owner such a nice and welcoming person. He answered my questions and suggested a couple of Cuban's to try. I went outside to try them. He and his friend were out there having some cigars. I ended up staying there a couple of hours just talking to them. I will make it a point to come here whenever I am in the area. The prices were much better than I expected. And to those from the states please keep in mind that the Canadian taxes imposed on them is actually more than the cigar. So the same cigar in the states is cheaper. The Cubans I had were 9 and 11 CAD. He had more on the higher end but still cheaper than the other shop.

the best choices and service are Billy Ray's Cigarettes and Tim's Smoke shop!…read more not only have they been family businesses for decades but they also support the community with donations! buy from them and get more than just cigarettes

Best customer service ever..you know sometimes when you're in a hurry we tend to get…read moredistracted..Well i forgot a carton of cigarettes on the counter and reached them by message and a couple of minutes later i had a response that they were going to look i on it and the next morning at 8 am i received a message from the owner saying that it was taken care of unbelievable i will be committed to this place only as long as they are open RL

I do not usually write reviews, but I have never had such a warm and kind experience in my life…read more Angie worked with us and walked me through all of the different bongs and pipes available, and she was so patient and kind and just a lovely human being. Alex was also amazing! I would come all the way back from the states just to see them again - I 100% recommend stopping here if you want some well priced, beautiful, locally-crafted glassware. Tell them Renee says hi!

Ordered online and paid with password protected e transfer witch was taken from my account but when…read moreI ask why it hasn't been shipped they tell me they never received the e transfer and I probably sent the money to the wrong email. I provide proof with screenshots of where I sent the e transfer and the amount taken by zoneutopia from my bank account and they stop replying to my emails.

Stellar service! How this was rated so low by other Yelpers must pertain to previous staff members…read morelong gone 'cuz we were extremely well received and dude was super sweet and extremely helpful! "No Cannabis" is written in big marker on a sign on the front door. Enter to find another handwritten sign next to the cash which reads "NO, we do NOT sell cannabis here... P.s. YES, I'm sure"(photo). We found this hilarious and giggled to our heart's delight as the vendor there at our visit regaled us with stories of having to repeat those same phrases a billion times a day via phone, text, Instagram, email, FB you name it! Apparently despite being reassured to the contrary people feel the need to ask if they're SURE, like really, really, REALLY SURE they don't sell pot. Hahahaha too funny. But in case you were wondering: NO THEY REALLY DO NOT SELL POT HERE! They do sell everything else you may need for that fun loving pothead in your entourage. Super reasonable prices (almost a steal actually at these prices! I had to remind the guy we're in 2019 lol) we managed to buy a beautiful large glass bong for a family member's Christmas gift at 75$ tax included of course (on the reserve) AND they even threw in a free gift since our purchase was over 50$! We were asked to choose one of 5 items available as gifts all of which were more than generous offerings! The item we chose (a handheld electric grinder) was a 20$ value! Free stuff rawx! They had a bazillion different pipes, bongs, vapes, papers, incense, paraphernalia etc which I absolutely cannot wait to spoil some of my other stoner friends with! Service here is actually even better than most headshops where usually the employees are too stoned to be anything more than moderately helpful and entertaining. Having been to hundreds of headshops I was quite worried coming here with the reviews talking about nasty service, but out of convenience sake we checked it out anyways and I'm so glad we did! Definitely coming back soon and HIGH-ly recommend! (Tee hee, I had to.) P.s. the Yelp icon on the map is slightly before the actual building. Being on the reserve there's no actual address technically, but drive a bit past the Yelp marker on the map and keep a look out for a tiny shack with big big letters: THE JOINT and you can't miss it!

Good service great people well appreciated and long live hippies btw nice setup very coolread more

If you are a cigar smoker that appreciates cigars and smoking - stay away from this place…read more This is a Vap store that decided to sell cigars and apparently manage to sell to some innocent and non-cigar educated consumers Options are very limited Prices are extremely high even for occasional smoke I did not buy and will not go again.