SELLS FAKE CIGARS AND THREATENS ME IF I EXPOSE THEM. Earlier in July. I have bought some Cohiba…read more2004 Sublimes from this shop. Owner wanted cash and no receipts was given (owner avoiding tax probs). Total amount of 18400CHF for two box. Owner's wife checked the cigar with me "CAN BE SEEN ON THE PHOTO ATTACHED" (I'm not a cigar specialist so I don't know how to distinguish between fakes). She claims she has been in the business for 20 years and they haven't sold a single fake in their life. Trusted her and came home with the cigar. However, when I compared this with my other box of Sublimes (bought from LCDH when it first released) the band and box was completely off. The Cohiba band was cut uneven and the EL band is flat (should be embossed) So I took it to multiple LCDH and big cigar shops in Switzerland and Germany. All has given the conclusion that these two boxes I bought from house of smoke was fake. I emailed the owner and as the emails says he threatens to claim compensation from me if I expose them. I have bought some cigars from them before so I didn't want things to get serious so I stayed calm and tried to find a solution for this. After multiple email and phone exchange they finally agreed to return these two box. However, when I ask for an explanation and compensation for 18400CHF of fake cigars. The owner replied "Then we leave as how it is and go claim your customer rights". No apologies or explanation were given. I am writing this review to warn those who wishes to purchase from this shop in the future. This is a shop who sells fake and doesn't give a crap about your customer rights. There is a comparison on the photo bellow between real sublimes and fake ones bought from this House of Smoke Basel.

Stop searching and just go straight here. Ask for Dominik or Sue when you arrive. If you're a cigar…read moreconnoisseur or just looking for a place to smoke, this is the place. Period. 1) Dominik and Team - these people know their cigars. Dominik in particular helped me navigate the myriad of cigars they have there. I owe him my gratitude for his service and hospitality. Based on Dominik's service alone, they've earned a customer for life. 2) Selection - This has one of the best available cigar selections. From the trendiest boutique brands like Liga Privada to Cuban Kingpin's like Cohiba's, they have EVERYTHING. From the every day smoke to select and limited edition cigars, you will find it here. Accessories galore. You'll find everything from limited edition humidors to S.T. Duponts here. If you're a cigar guy, you'll know that Cohiba Siglo VI's are rare to find these days: they've got them in stock. I bought a box from 2013! To the HoS team: You guys are the gold standard in all things Cigars. Don't change.

From the owner: Stefan Meier Tabakwaren ist seit 1922 das Fachgeschäft für den anspruchsvollen Tabakgenießer im…read moreHerzen von Freiburg. Nur eine Gehminute vom Rathausplatz entfernt, finden Sie auf ca. 100 qm alles, was zum genussvollen Rauchen gehört. Eine sehr große Auswahl an Pfeifen aller bekannten Pfeifenmanufakturen, handgefertigte Pfeifen der besten Pfeifendesigner, warten auf Sie. Auch Pfeifentabak-Hausmischungen und ein umfassendes Angebot an sonstigen Pfeifentabaken. Die Zigarren- und Cigarillo-Auswahl umfasst ca. 1000 verschiedene Produkte. Longfiller-Zigarren aus Cuba, Honduras, Nicaragua und der Dominikanischen Republik warten auf Sie in unserem begehbaren Klimaraum. Stefan Meier Tabakwaren gehört zur Gruppe der Habanos-Specialists, ist Depositär von Laura Chavin und Mitglied im exclusiven Kreis der John Aylesbury Gruppe. Unser Angebot an schottischem Single Malt Whisky umfasst über 150 Sorten und wird durch nicht-schottische Whisky, 30 Sorten Rum und einer Gin Auswahl ergänzt.

Like the previous reviewer, I found the owner of the store to be very friendly and communicative…read more The selection of cigars is truly excellent and shows that the owner has excellent taste. The humidor is kept at the appropriate temperature and relative humidity, so the cigars are in good smoking shape when purchased. The whiskey selection is indeed very good as well if rather on the expensive side. But the selection is such that if you need a fine whiskey as a gift on the same day and don't have the time (or patience) to wait for an online shipment, you will certainly find something excellent here. But for me, I'll be coming back here for the cigars, and I'm unlikely to go anywhere else even if the prices may be lower.

I have visited this shop on previous trips to Luzern and it is excellent. I got, among other…read morethings, a beautiful first edition of Hesse's Das Glasperlenspiel at a reasonable price, an early edition of Tieck, and a marvelous photo essay on Marlene Dietrich. The owner is obviously very knowledgeable and chooses his stock very carefully. He was very helpful to me despite my extremely limited German. I highly recommend this shop to anyone interested in German literature and history. A real find!