DO NOT GO TO THIS STORE. Nobody will acknowledge your existence when you come in. They will answer…read morequestions without bothering to get any details or check on what you asked about. Just a no we dont have or do that. You cannot call the store directly. you have to call some call center in india and they "can't" call the store more than once. they will try to reach the store and then they cant. then they say they'll leave a message and the store will call back. Don't hold your breath because the store will NOT call you back. The call center people tell a different story than the people in the store. just avoid this place. order online, find a direct retailer anything but walking in to this joke of a store.

From the owner: Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience…read morefor our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

I know this sounds like an exaggeration, but I truthfully believe this is the worst company I've…read moreever come across. Save yourself tons of aggravation and money loss and do business with literally anyone else.

Take your money elsewhere. This is literally one of the crappiest internet providers in the area…read more Not only that but if you need anything fixed the lazy a**hats would rather put you on the phone with Brenda who is playing Beyonce in the back round of her call as loud as possible, all she does is turn it on and off a dozen times like we havnt already done that. Hands down, the WORST COMPANY. WE WILL BE DROPPING OUR SWRVICES PERMANENTLY.