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    T-Mobile

    3.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    Telecommunications

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    3 years ago

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    6 years ago

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    AT&T Store

    AT&T Store

    (13 reviews)

    $$$

    My elderly mother went to this store in the hopes of just getting a basic iphone. Instead, they…read moreup-sold her on everything imaginable, on MY account. They changed her plan to the most expensive one they offer, filled with features of which she will never use. Tacked on a bunch of add-ons like AT&T Next, which she has no use for since she is paying for the phone in full, and AT&T Turbo, which she also has zero need for. They also up-sold her the most expensive iphone and promised her a "$350 Reimbursement" for the phone she traded-in that I have yet to see. Absolutely egregious business practices, I cannot express enough how sickening it is for this establishment to take advantage of elderly women. I strongly recommend avoiding this place like the plague.

    I had a terrible experience at the AT&T store at 2510 S Telegraph Road, Bloomfield Hills, MI 48302…read more The manager, Jon, was extremely rude and unhelpful. I recently traded in my iPhone 13 for a $700 off promotion on the iPhone 16. When I asked Jon to show me the trade-in deal information on AT&T's website (due to a past issue where I didn't receive my full credit for 3 phones), he refused to help and was very dismissive. He even threw my phone on the table when I asked him to find the information on the AT&T website. Jon told me it wasn't his job to assist with this and claimed that previous bad experiences were due to other employees not representing AT&T. Fortunately, another employee, Aayan, quickly found the information I needed in under a minute and was polite and professional. Jon's behavior was unacceptable, and I believe Aayan should be the manager instead.

    T-Mobile - mobilephones - Updated May 2026

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