I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

Alliance Team have help me streamline my business comunication at my office. We used to yell at…read moreeach other in the office on who is going to pickup the phone. Right now everybody has her/his own extension and we have setup a priority so the calls are not transfered to our marketing team unless all sales people are on a call. That have help me a lot in my small business since each call could be a potention new client and at the same time it could be a distraction if it does not land on the correct person. The process seems to be quite easy. Once we ordered the phones they came pre-configured. So all I needed was to connect them to Internet. After that we setup a call and Alliance Phones team set  all the call behavior the way I want it. Thank you, guys!

From the owner: Alliance Phones is Cloud Phone VoIP Provider specializing in Hosted PBX for small and medium…read moreenterprises. We help small & medium businesses to improve their communication.

I needed support after buying a new phone. I called for advice.The person that answered identified…read morethat he was the manager. All I want was help in configuring the new phone. I am a senior citizen . I was told he was not trained to help to answer tech question. He was rude disrespectful. calling T mobile the problem was solved in 5 minute. The staff in general is excellent but beware of the managment.

DO NOT GO TO THIS LOCATION. They will try their absolute hardest to sell you "free tablets" and…read morewhen you decline how many times.. you will go to a corporate store and find out they added two tablets w/o permission. (Story time) I went to just add a line & get a new phone for my mom. I wanted to transfer her metro # to T-Mobile since it's under the same company now. (Go figure right?) ANDREA from the start was quoting me outrageous numbers w/ these "two free tablets". It went from $60 w/ just the iPhone to $320 since the tablets were including taxes? How did it jump $250+ for the taxes and tablets that weren't even Apple. I declined because I know these tablets aren't really free. Fast forward I decided to get my mom an iPhone but here she goes again try to upsell me w/ cases, screen protector & a charger. I declined but she kept bugging so I know these workers work on commission I gave in but had her adjust the prices. When we completed the transaction she said my mother's metro # takes about 24 hrs to transfer... that didn't sit well w/ me. How does it take that long when there under the same umbrella.. I asked the manager and he straight BS'd saying some reason Verizon is instant I left the store but my moms # still didn't transfer and I had a gut feeling something was wrong. My moms # is so important my brother is disabled and all his appointments/therapy is connected to that # she's had for 30+ years. So I jst called T-Mobile @ Serramonte just to ease my mind. They checked on the transfer and they told me there was an error and the worker should've checked. At 8:15pm I rushed to the Serramonte store to try to fix it. & guess what else Andrea did... upon checking my account she added two tablet lines after I already told her no. The tmobile expert graciously helped me through it all.. taking off the 2 tablet lines I never got, transferred the metro # that took minutes because Andrea didn't check. the tmobile location at Tanforan is a third party & they will try there hardest to upsell you. STRAIGHT SCAMMERS DO NOT GO HERE. I included the quotes Andrea gave me.. if you take a look @ monthly payment this number is wrong $291 is not my monthly payments it's $245. She quoted me $372 w/ the new iPhone. Turns out my monthly payment is actually $301 W/ the new iPhone. She hid the two tablets in the differences STRAIGHT SCAMMERS DO NOT GO HERE. They will add lines & tablets w/o your knowledge. Always go to a corporate store!!!!!

T-Mobile store employees have a difficult task because the online inventory and service options…read moreoften don't align with what's available in person. This inconsistency is a major hurdle for providing seamless service, so it's unfair to blame the staff for these systemic issues. Despite these contradictions, store associates generally do their best to bridge the gap and meet customer needs; however, the actual billing is not what was quoted, higher both times after leaving store.

Needed help with getting a sim card. Walked in to three employees and no customers so got quick…read morehelp. Young man who helped us had his head down, I joked about stopping his nap but he said his head was down. He tried to help us but we did not have a compatible device. Service was good but employee was reeking of alcohol.

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Excellent service. Completed the job quickly and were very careful not to be disruptive while…read moreworking at my home. Their pricing was fair and straightforward. Recommended.

Fastmetrics provides our business with reliable, high speed fiber internet. The fiber is symmetric,…read moreso we can get more done and use cloud based services efficiently. In addition, Fastmetrics provides a feature-rich business phone system for 50 users, with excellent local support. Fastmetrics is always willing to answer our questions and is vital to our business operations. Highly recommended business ISP! Kurt, IT Director, Beeline Group

Fastmetrics has been critical to our continued operations during the COVID-19 pandemic. With our…read morenew FM phone system, when Shelter-In-Place was issued we were able to pivot literally overnight, to have the majority of our staff working from home the next day. Staff simply took their desk phones home, plugged them in to their routers, and got back to serving our patients without missing a beat. We are a mulit-office pediatric practice. Families rely on our call-center receptionists and our telephone advice nurses. In Feb 2020, we eliminate our relationship with our old phone service (one of the giants) because the cost was criminal, and the service was poor. FM was very hands-on helpful during implementation, setting up our new equipment, phone queues and autoattendents exactly how we asked. Then in March, the world changed. But our staff adapted immediately, largely thanks to our new FM system. With care-giving staff in the office, and everyone else at home, our internal and external communication continued seamlessly. And most importantly, we were 100% there for our patients to reach us, even during the most trying times. Fastmetrics has truly been a game-changer for us.

Denise, Megan, and Vinh were all respectively super fantastic at helping me out! I walked into…read moreMetroPCS looking to switch from AT&T, since AT&T kept raising my rates every year. Denise explained the payment system clearly and in good detail to me, and told me about the latest promotion on getting a free phone if I switched. I was sold. A few days later, I came in to switch, but there were a few problems because my brother was the owner of the plan, and he didn't know his PIN. Vinh walked my brother on how to get that information over the phone. I totally commend Vinh for not losing his patience throughout the process. After I left the store, my brother was able to call AT&T and get their team to talk to the MetroPCS team to do the switch over. A few days later more, my new LG K10 kept on restarting randomly during the day, and it was pretty frustrating. Admittedly, I read a few forums online, and they suggested getting a new battery, so I came into the same MetroPCS yet again, and Megan and Vinh were able to painlessly swap out a battery for me... Except...that ended up not solving the issue. Finally, I came in today, since I talked to a lady on the phone, and she said I could come into MetroPCS to get a diagnostic test on what was happening on my phone. I came in with the intention of waiting for a while, but to my relief, Denise and Megan took one look at my situation and told me just to switch out the phone to a new phone. Hopefully there shouldn't be any more issues, but if there is, it's on the phone (I'll just give up and buy a new one), and not this team. The group of people who helped me out here were amazing, patient, and kind when I interacted with them! =) Thank you all for making this as painless as possible!

Ok so last month I went in there with 60 dollars told them I need a phone with months service…read moreunlimited I said I can owe u 20. So they gave me Motorola 124 built in gigs terrific. Then month past I said I need another phone I need to work twist. I went in there said here's the 20 I o u now I got 47 dollars I need another Motorola and months service unlimited. He ack like he didn't do it sorta I said dude visible mobile is 25 unlimited wats up with the scammer alert radar. U can do me 47 and the Motorola. They did it first month 30 dollars after that 60 a month. Wat the ill just go in each month with 50 and get a phone with unlimited and Motorola build in 124 gigs u got room all day. Don't let them work u.threre just typing in info with prices. If u r good u can make them give u a phone every month and all u pay is 50 unlimited. That's were I'm at. That's the least I'm excepting from any metro store let alone they use your money go to the Verizon store add a line and get premium phone they desire. They just add lines wen ever they want . For other people they try n get hundred dollars plus and give u basic phone. And they it's unlimited iitlb like 45gig high speed den might lag. But unlimited means unlimited y are they not fulfilling the agreement plan discussed. Always peaking around the corner. Can u just sit still so we can see exactly wat we are buying. It's like playing tug a war with your own 25 dollars unlimited visible phone service available for u. Beats metro trying to I guess cut u deal. They definitely fulfilled my 47 dollar tap I wasn't trying to go no more. Hope this helped any Motorola built in 124 gigs naturally is a great fantastic phones excellent speed and downloading software. Battery life is golden. Don't fall for the hype b the person u can b demanding yr price and if u got to owe them 20 then wen u bring they 20 have like 35.50 and tell them u desperately need a new phone with service and go bue who who like a baby. Den to no yr hella serious like baby and prolly feel sorry for u cuz u start complaining bout buying a phone with no kind of free case. Wat kind of bizness is this. Make them feel bad for any reason. 25 dollars we have unlimited y r we paying more then that. Bananas million dollar coins. Who's in

I was very impressed with West Coast wiring. They were able to solve a problem within 1 hour that…read morehad taken another company hours to troubleshoot (unsuccessfully). I would definitely recommend them for anyone who needs help with telecommunications and wiring systems.

I have been using West Coast Wiring for many years and they provide fantastic work. I can reach…read morethem any time of day and when I say "Jump" - they say "How High". I highly recommend this company for all data/voice cabling work you need.