This place really is taking people money every time we pay our phone bill it's over charged and we…read morenever late this on payment several people have said they were overcharged and messed up their phones trying to set up services so people don't use this place go somewhere else they also work with the same metro pc on Skyland Blvd they have been taking money from people overcharging them for unnecessary charges the owner should be reported to better business bureau for running a business like this they suppose to help people not take advantage of them

From the owner: Switch today & enjoy America's largest 5G network.read more

I wish I could give them less. I went into on a Saturday everyone was so nice I paid over 200.00 to…read moreopen four line. And was told we have 2.weeks to change our minds about the service. But before I left they pressured me to write a good review Since the young girl was nice at the time I did. I went to another store and I couldn't make any calls so I went back to trouble the next we'll the nice people that was there the day before was gone the manager Tiffany was very nasty and we was told well you won't get in service in that store in certain areas. I wish I would have known this prior because I would have NEVER switched my service because now when I go into certain stores there is no service. This information should be told to customers on top of that I received a bill two days later for another 268.00. When we called the male that answered the phone saying you have to 611 we don't you and hung up the phone. So please disregard the last review I made and run from tmoble in Nortport store number 5497. And stay with your carrier you will regret the switch.

This is the worst phone company that I've ever experienced. They said they would pay for us to have…read morenew phones when we switched over from Verizon. We gave them our iPhone 11's in exchange for new iPhone 12's. They lied and gave us credit for switching over when they told us the phones would be free. They say one thing over the phone and when you come in, they act like you are crazy like they never said that. We tried a phone out for a day with their SIM card before we switched. Service was good at the house and then we bought their phone and switched over, the service has been terrible. We have spent hours on the phone trying to get things straightened out and they don't follow through with their promises. DO NOT USE T-MOBILE FOR YOUR PHONE SERVICE.