In Ye Olden days shopkeepers and assistants were super polite lest their customers scuttle off to…read moreArkwrights emporium of slightly cheaper goods and grovelling around the corner. The Carphone Warehouse in Balham clearly bypassed learning the essentials of customer service unless that includes patronizing the customer, arrogance, flaunting of your latest expensive bling,extreme knowledge of everything in the universe and especially that which the customer might venture an informed opinion on. I'm not a massive fan of staff that "exaggerate" to manipulate customers into a better sale either.....I wonder what their commission structure is based on??? This place scores very high on my "I wouldn't piss on it to put out a fire scale". Carphone Warehouse bosses take note if you read this and plan a few anonymous visits or mystery shoppers. It's a real shame I'm not a T-Mobile customer because the guys in the shop next door are great....

only place to buy a phoneread more

WHAT I LOVED:…read more Service - Every time I've been to this store I've had exceptional service. The manager and employees have always gone the extra mile to ensure my questions were answered and I had all the information about different contract/insurance options necessary to make the best decision on a plan. After I was approved, the employee offered to show me different phone features and explained to me how to work the phone. She also went over case options and sold me the best case for the best value, which I've been really happy with so far. Location - I may be a bit biased about the location, as it's located within walking distance from my house. However, for me it's perfect and I like that it's tucked away a little bit so it's usually not too crowded, even on the weekend. Streatham Place is just down a block from Brixton Hill near the New Park Road bus stop. Prices - I got a great deal on my iPhone 6, much better than I had been offered by other networks, and they were very unbiased in comparing prices. Product - I absolutely love love love my iPhone 6. It's the first iPhone I've had as of yet, and it's amazing. They told me to let the battery drain all the way for the first couple uses. I did this, and my battery life since has been great! I switched to the iPhone from Samsung Galaxy, and was a little apprehensive about the shift at first. Now, I'm very happy I made the decision I did. I'm giving this Carphone Warehouse 5 stars because they were great all around and have continually done their best to provide excellent service, even when I was in the preliminary stages of buying a phone and was only going in to explore options. Very pleased with them.