My husband's iPhone screen was cracked. Mings repaired it in 10 minutes. Very nice and efficient…read moreand convenient.

My phone wasn't scrolling, meaning I had access to almost nothing. He had it figured out and…read morefixed in less than 10 minutes, and carried on a conversation while doing it. Nice, knowledgeable and efficient. Can't ask for more than that.

Terrific service from Stacey. Really explains things well and works hard til she gets the job done…read more- and is there for you when you need help in the future. Most impressed esp after being at A T &T for many years.

Very rude female employee. I will not be coming back to this location. I hope the owners knows what…read morekind of staff they have working for them. Management staff /shift leads should not be this way with customers. They should be happy to help. They should not act like we are interrupting them when there's no other customer in the entire store. This kind of behavior and attitude is only being passed down to employees in training. We as customers have questions because we don't understand. So the rolling of eyes is very unnecessary. So I took my business to Best Buy and will not go back to this particular location or recommend.

Ask for Sheldon. He was extremely helpful getting me transferred from Verizon to AT&T, as well as…read moregetting me set up on a new phone. Flawless process.

They have terrible customer service, they are very slow to fix problems, and they want to charge a…read more$99 service fee to fix our cable that they just installed.

Drove across town to this "company" store so we can turn in our trade phone that the now useless…read morelocation in Tillmans Corner refused to accept. I still cannot believe the location we have bought who knows how many phones and what all accessories from over the years has going on, but that's another story. Eased into store on a busy mid-day and were greeted quickly and introduced to Rashaan Tate. Let him know we were needing to return trade in phone. Mr Tate reviewed everything and let us know we had an option to keep phone for a reduced upgrade if we wanted to keep old phone. Interesting, since the trade in phone is the newest in the family and nothing wrong with it except Lil Pug wants newer phone. Had this been known earlier we may have done that and let go of one of the older phones me and the Mrs are using, but that time has passed and I just want to get this over. Mr Tate was very professional and handled our transaction happily and was a pleasure to deal with. I am sure he works on commission and this taking of his valuable sales time with waiting customers made me feel bad. As someone who works on commission I understand that we will not put any money on his check, that went to the gal at the other location. My only hope is that Mr Tate is at this location when we go to upgrade the other 2 phones this spring, I will call ahead to make sure he is working when we come for that purchase. I highly recommend asking for Mr Tate, he was an absolute pleasure to work with even though I am sure he may have missed a sales opportunity in the room while he helped us. This is the customer service every company looks for and is so rare in today's world. I just hope the powers in charge see this review and take the appropriate actions to reward Mr Tate with the recognition he deserves. This is service AFTER THE SALE, and it was not even his sale to service. Kudos to you sir, kudos.

Unless you are going to get a new phone or plan, don't bother. They don't seem to care about…read moreproviding service if you are only there for accessories. They make you feel as if you are wasting their time. Not at all like the store on Airport Blvd whose service was amazing

excellent customer service fast and efficient would highly recommend to everyone. The personally…read morefixed my phone.

This was without question the BEST service I have ever had on an iPhone repair! I dealt with the…read moreowner who was working on Memorial Day and he fixed my iPhone charging port in less than a minute. I won't say what he charged me because it was SHOCKINGLY low, but I will say other shops charge $80-200 for this service. I can easily see how a less scrupulous repair shop could have simply taken the phone in the back room and claimed to do more for this repair and consequently charge more- but he evaluated and repaired it in front of me in less than a minute. ONE MINUTE. I traveled an hour because he was the only shop open on Memorial Day; I will gladly return for future repairs despite the distance. Thanks man!!

My fiber cable stopped two days after I aerated my lawnto a depth of 2-3 inches. I called the…read morecustomer service number and a tech was sent out within 4 hours ( no problem they are busy) however no mention of charges. The tech showed up and quickly determined the line was not connected. He replaced it and said that some of the third party contractors were not doing their job correctly and the cables that were supposed to be 4-6 inches deep were not always done properly. He then finished his repair and left no mention of charges and no invoice. This month a $190 charged showed on my bill. A new fiber optic company is installing their wires and I will be changing service as soon as that is available.

Actually visited the Daphne AL location in Jubilee Square but it's not listed. My son and I walked…read morein with less than 10 mins to close and were met with the most helpful, friendly, and funny service from the 2 young ladies working this past Friday evening. Whatever you're paying them, they deserve a raise!!!

GameStop No More!!! They have it all here and then some more. Awesome selection of games retro and…read morenew, system and system accessories, pre owned cell phones, posters, figures, funko pops, cellphone and video game system repair and much more! They offer store memberships with some sweet perks and on top of that you can get free pre orders on new upcoming game titles, how cool is that! The employees are always cordial and willing to go the extra mile. Did I mention they also buy your games, game systems and funko pops and on top of that they give you a fair amount for your trades not that lousy bit they offer you at GameStop. So give yourself a favor and stop at Play And Talk and see what they are all about and how you too can find a neat place to shop for all your gaming and collectibles needs.

I had called to ask about a repair and before I could ask about the repair service , I was hung up…read moreon. I immediately called back thinking that maybe it was a dropped line, no. Thie phone rang and was then ended immediately. We all have bad days and woipuld sometimes rather be other places than work, but being unprofessional and halfway rude is inexcusable. Do better, you have to. March, 30 2026 11:30-45?

Nonprofessionals... I was lied to and mislead into signing a Next contract. When they called…read morecustomer service to alter the contract, the customer service authorized the change but they still would NOT do it at one point, I was asked to leave the store (in front of my kids). I have never been humiliated in my life. Save yourself the trouble and go to a corporate att store (Never ever will I walk in into an authorized dealer store)

From the owner: AT&T, serving over 81 million wireless customersread more

I purchased a new phone and Mark the sales tech was extremely knowledgeable and friendly to get my…read moreservice and brand new Moto G phone activated!

Avoid this store. I got nothing but misinformation. Verizon Victra is not a Verizon corporate…read morestore, and their prices are more expensive than those found on the Verizon website. I recently purchased an Iphone XR days before the Iphone 11 was released, so I wanted to return my phone within the upgrade period because I assumed the price on the XR would be reduced. But I was told (erroneously it turns out) by store employees that the price on the XR would not drop. Days later, when the Verizon website was offering my identical Iphone XR for $160 less, I tried to return the XR. An employee told me the cheaper price was only available if I purchased a second phone or second line. I then spoke with Verizon reps at Bestbuy and a Verizon corporate store and was told this was not so. Unfortunately, by this time, the Victra store had closed. If I had gone to Bestbuy or ordered the phone from the Verizon website, I would have got the XR for much less money. I WILL NEVER USE NOR WILL I RECOMMEND VICTRA. Avoid them.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.