I went to the office today of Tyler Landress to file a claim for a minor accident and was very…read morepleased with the experience. Tyler and his receptionist were extremely professional and helpful. They were very personable and Tyler was very cool and his receptionist who handled the phone call to establish my claim. I'm glad I went to the office.

I needed to put an additional vehicle on to my policy and my reception was horrible. However they…read morejust called me back no matter how many times it took to achieve our goal.

Chucks a nice guy and the service in his office is excellent. If you need a quote on anything I'd…read moregive them a try. We have been with them for years and have had no issues. Office is convenient for anyone in Macon and is very nice. We have good driving records so our car insurance is very inexpensive there. You get a discount if you have more than one policy. Haven't had a claim so I don't know about that side yet.

From the owner: Our mission is to help people manage the risks of everyday life by insuring that their car and…read morehouse insurance is sufficient to cover any losses they may incur. License #: GA-607223

Only worried about selling policies and getting a commission…read more Was sold a policy may 2nd that wasn't suppose to start until may 22nd and I had them reaffirm multiple times that since I was being billed may 2nd that I wouldn't be billed again until June 22nd. They agreed multiple times that was the case... may 22nd rolls around and they try to take the original payment again. I call them may 23rd and they said I was right and they had no clue what happened and they "fixed" it. Also emailed me my insurance card since I couldn't find it. May 25th rolls around and I get an email saying my policy was cancelled on the 23rd. So I had been driving all Memorial Day weekend around with no insurance in the day and age where cops have tag readers and just have to pass you to know you don't have insurance. I call southern harvest and they contact me back saying they found out why my insurance was cancelled. It's because I didn't provide proof of prior insurance. Send them the photos of proof of prior insurance. My prior insurance was Bristol west and I got an additional discount for going paperless (most companies do that these days) I had my most prior insurance card from them but they wanted it further back... which when you have to login to pull up insurance information you know those hyperlinks don't last forever... so I sent pictures from my email where I was paying them insurance for a 12 Nissan Altima (same thing I'm insuring) they say that's not proof enough... end up contacting verve myself and they were plenty fine with what I had but wanted to charge me $50 something to reinstate the policy but no one ever told me they needed proof of prior insurance before then so I wasn't paying the fee. Verve said southern harvest had my money; southern harvest said verve has it... I paid southern harvest. went back and forth for while and I'll get my money back in 6 weeks. Don't use these little middleman insurance peddlers just worried about a commission.

Amazing customer service and support from my Agent Tiarra. 10/10! She helped me thru the process…read moreeffortlessly.