Brown Motor Works Northeast was outstanding from start to finish. Their team clearly knows BMWs…read moreinside and out, but what stood out most was how clearly they explained everything in simple, understandable terms--no guessing, no confusion. They walked me through what needed attention, what was urgent, and what could be handled in phases, which made the whole process feel manageable. Their financing options and willingness to work in stages were a huge help. The shop itself is clean and professional, and having a loaner vehicle while mine is being worked on is an unexpected bonus. Highly recommend and shoutout to Jeff.

On 5/9/25 I donated $2813.83 to your business because the same faults the car came in with still…read moreexists. There were primarily 2 faults, squealing around the pwrsteering pump area and a possible fan issue (the radiator fan came on at every stop but went away after I started driving again). Your sales advisor, Tommy Mattox, advised that the squealing was from the accessory drive belt and replacing the electric waterpump would fix the fan issue. I was notified that repairs were made and the car was ready for pick up at 8:49am. I paid and picked up the car around 1:50pm. I told Tommy there was something leaking from the driver side front beneath the engine. He said it was from the complimentary wash......but over 5hrs now?? I paid and drove the car home only to find a trace of coolant coming down my driveway. Contacted your company and was told to drive it back to your location.....'WITH A COOLANT LEAK'. I told Tommy no and he sent a tow truck. Next morning I received a text stating there was a hairline crack in the expansion tank along with another estimate which I have snipped and printed. On, May 13th I received a text asking if I wanted to replace the expansion tank which was never leaking when I initially brought the vehicle in for repairs. I never heard back from Tommy after responding to his text. I returned later that day to get my car because the trust factor in your company was gone. The tech filled the expansion tank and I drove it home. I ordered an expansion tank to replace but only to find out that there was a loose hose on the bottom of the tank which caused the leak. I have over 70 employees that will testify the vehicle was not leaking when I brought it to your location. The entire time it sat in your yard waiting on the parts to arrive it wasn't leaking. The squealing and the fan issue never went away. I brought the vehicle back less than a week later and had tommy listen to the squealing sound. I asked if he heard it and he admitted that the noise was still there as well as the fan accelerating. I tried to explain my frustration but tommy started talking over me and not letting me get a word in so I left. I told tommy to call me when he has a resolution to my situation with your company. To this day I have yet to get a call, text or email about my issue. 1. You robbed me of $2813.83 and cost me additional repairs adding to the old saying, "maintenance shops always do something to your vehicle to keep you coming back." 2. Tommy admitted the faults still existed after repairs were made. 3. You charged me double for parts which I have researched from genuine Maserati dealerships. 4. You have not made any attempt to contact me to resolve. I am a 28yr retired Army veteran. My entire career was spent as a 63B, 91B-91Z. I have worked on everything from cars to heavy equipment transporters and STRYKER vehicles. I brought my car to you because I was not familiar with the engine and didn't want to chance it. If your company was not knowledgeable on Maserati cars you should've just be honest and let me know.

It's been 2 years since my last review and I figured it was time for an update. Olin and Jay do a…read moregreat job servicing our BMWs. They are knowledgeable and honest. You will not go wrong! We just bought my bride a used low milage 2015 328i with all the bells and whistles. As always, I go to Olin for advice before I buy. I gave him the Vin and Car Fax and he told me what to look for. We are very happy with the purchase. Thanks Olin !!

Olin has been fixing my car for years. Always does a good job too. His prices are very reasonable…read more However they only fix BMW's. The place definitely isn't the prettiest place on earth, but keeping my car up and running is the most important thing. If you have a BMW..... This is the place to come!

Chris and his team did a great job installing coilover shocks and a few other things for me. They…read moredo excellent work at reasonable prices.

Highly recommended! I've been coming here for years and they are the only ones I trust in Columbia…read morewith my Mini

This was a group of respectful, thorough and honest people. They worked to get the best price for…read moreparts, keeping me informed throughout the process. I will recommend Chuck's Auto Service to anyone and will use them again if needed.

They clearly assumed I wanted cheap, corner-cutting work. Based on my visit, it felt like their…read morecorporate motto is: 'If it smells like a dangerous fuel leak, you'll get used to it.' I'd recommend going somewhere that takes both safety and customer service a bit more seriously.

Great friendly staff. Knowledgeable and always willing to listen and help…read more This is the best repair shop downtown. Easy to get to.

Honesty, customer appreciation, respect, valued as a customer, straightforward ... I'll 4eva…read moreappreciate u 4that Bill :)) & continuously recommend u! I'm not a review writer but when u find someone u can trust that will give it 2u straight... u advocate for them! Not sure about any negative reviews but I am sure that l, as a "female" have always been valued as a customer, treated with respect & taken care of from bumper to bumper with a "fleet of vehicles" for over a decade. If CCC can do it for u they will do it well & if they can't they will let u know. Simple as that. If u value ur vehicle, time & money...this is the place!

My car had a fan blade go through the radiator. The exhaust system went out on our other car at the…read moresame time. Brian told us they were booked for several days but to have my car towed there anyway because they might be able to get to it sooner. It was done sooner and less expensive than I expected. Another shop was recommended to repair the exhaust system because the repairs could be done for less than it would cost at Andrews. EXCELLENT CUSTOMER SERVICE!

I only take our vehicles to Andrews Auto Service. Dependable, reasonable and professional.read more

I have trusted In and Out Automotive with my family vehicles for the past 5 years for all of my…read morerepair needs, and I have never been disappointed. The prices are fair and the work is top notch. I recommend this repair shop to all of my friends. I have never felt that I have been sold a service that I didn't need. It's not easy to find a service that is fair, honest, and of high quality.

Good mechanic! Fast and efficient! Great on pricing as well! Sean is good at auto repairs,…read morecommunicated well, and I trusted him!

I definitely recommend this place if you need a mechanic. It's run by a couple of brothers, and…read morethey will typically get to your car within a day, and very often the same day. The main reason I recommend them is the good, solid service, but most of all the honesty. They are slow talking, decent Southern guys who will never, ever try to cheat you. I just had my car in to be looked at for a problem I thought I was having. It turned out nothing was wrong, and when I asked how much for the labor, he told me he hadn't done any work on it so I didn't owe them anything. I have been going to them for about 10 years now, and my parents before me.