No wonder this company always gets 5 star reviews, and here's another…read more We rent a condo in Reston and our landlord who lives in the UK agreed to change out our old carpet for LVP. I received multiple quotes and no one came close to Sam and his team. Not only was the price better than everyone else, Sam was also extremely professional and responsive. He worked hand in hand with my landlord and I to get this project done in only 1.5 days. The crew onsite was fantastic, professional, clean and moved all of my furniture around with no issues. Final product looks fantastic and we couldn't be happier. I would definitely recommend Sam and his team.

I can't say enough good things about this team! They reinstalled my basement carpet incredibly fast…read more-- less than a week from the time they came out to the actual installation -- which was a lifesaver since I was on a tight schedule. They also reinstalled the carpet in my master bedroom within two weeks, which was still very quick. They moved all my furniture for me, worked professionally and efficiently, and didn't leave a mess behind. Friendly, reliable, and top-notch quality -- I highly recommend them for any flooring needs!

This place did not disappoint! I have used them twice. Once just to order LVP because this other…read moreplace could not get it in until February and they got it in a couple of weeks. The second time, I just had them pull up my carpet and put down hardwood for my basement stairs and LVP for the landing. The stairs do not look like hardwood (it is hardwood; stained to match LVP); they match the LVP perfectly! From the customer service and the entire process, they deserve 10 stars! And their pricing is reasonable, and not based on where you live. I highly recommend them! They will be my go to for any type of flooring from now on!

Very good customer service. They did good job as they promise. Good job keep it up. Can't wait to…read morework with them on another project.

Tony makes miracles. Contacted him Sunday, he measured the rooms Tuesday, and made it happen…read moreWednesday morning! Highly recommended!

Tony and his team did an excellent job on installing the flooring in my home. Tony provided many…read moreoptions and gave a very good price on installation. He was easy to reach and work through issues. He worked with me on scheduling as I had unforeseen scheduling conflicts in a very professional way. His installers were prompt and completed installation on time as agreed upon. I 100% recommend this company.

From start to finish Masood and his crew went above and beyond my expectations. His experience and…read moreexpertise helped my wife and I choose the right carpet for our needs and he never tried to over or upsell. The installers, especially Francisco were top notch and very professional to work with. And now we're happy with the results! Thanks again Masood!!!

We recently hired D & S Floor Covering to install LVP (Luxury Vinyl Plank) flooring throughout…read moreseveral areas of our home and the results have been excellent. From the initial consultation to the final walkthrough, their team was professional, punctual, and highly knowledgeable. Mr. Masood helped us select a high-quality LVP product that not only matched the aesthetic of our home but also offered the durability and ease of maintenance. The installation process was smooth and efficient. Mr. Masood (the owner) is the best. Thank you !

Filled out a request for a quote to get our basement carpet redone. Received a call a week later…read morefrom presumably Alex the owner who came off as a sleazy car salesman vibe and I should have known better to waste any further time. Decided to stop in the showroom on a day off and met Alex who basically ignored me till the warehouse worker helped. He then gave me a quote for their "best" nylon carpet installed. I asked for a quote for a color they didn't have in stock and the price doubled. Then asked for a ballpark price for another tier of nylon carpet and the price was just made up out of thin air. It gets better, he says he can drop 1k off the first quote price. Then proceeded to get upset because I won't agree to a purchase / install on the spot. Will gladly go spend money else where other than this shady spot.. I'm sure he would have substituted the padding or something for else to make his profit. He fits right in with all the sketchy car dealerships around him.

Just fantastic from beginning to end-to-end of the entire process. I spoke with Mike at 1st and he…read morereally worked with me and took measurements early because I wanted to put my house on the market right away. I went in and Alex helped me with color selections and gave me samples to take to the house to be matched. The workers did an amazing job and they were on-time on-schedule. They gave me such a great bargain and my house carpeting an LVP look wonderful.

Update: The contact…read moreat Rachel's floors reached out and it looks like the issue was down to a typo in the phone number, which might have been on me. The Quote from Rachel's was a little lower than other quotes we got, but since we didn't have them do the work I can't comment on the quality of the work. Initial Review: Communication wasn't great. We ended up going a different way although these folks were a little less expensive than some other quotes. I'd consider using them in the future if timeliness wasn't a concern.

Rachel is THE BEST! She came out to look at what I needed, gave me awesome recommendations (I…read moreneeded something to resist stains in a high traffic area) and answered a bunch of questions I had about prep work I should do. Scheduling was easy and accommodating. The installers were on time and the quality of work was excellent. My kids, my dogs, and I all love the new carpet, we're all glad we went with Rachel's Floors! Bonus - she's very easy to talk to and in turn easy and enjoyable to work with, she understands her customers!

Saeed is great to work with, very helpful and informative. He was able to find a color we liked,…read moredidn't make us feel pressured or hurried

Saeed is the Man. He helped me with my home carpet project and I really really appreciate that he…read morewas quick and clean and affordable. I suggest to my friends and family this business. Thank you again!

Overall great value, sales and installation! First I want…read moreto say I really love my carpet and the selection was amazing! Steven was my sales guy, he was thorough in explaining the carpets, showed times of options-in our house, and gave his direct never before he left. I changed my mind in the color and they were responsive and quickly sent over new paperwork. They texted and emailed to confirm installation date and called 1/2 before arrival. Install crew was 3 people did upstairs 3 bedrooms hallways and closets, stairs going up and down both with turns. Basement was large living room- really 2 rooms and a bedroom with closet. Moved all furniture and put it back in the correct place. They were there from 8-3 all done and cleaned up! Some potential drawbacks-Their Plush style carpets were polyester but in todays world I don't think that has the same drawbacks it used to. I did feel a little pressured to make a decision while he was there in my house, right after measuring. When I changed my mind they were a little hesitant to allow me to take carpet samples from showroom back to my house. Moving the nick-knacks and books to a lot of time, they offered to come earlier than original schedule but I wasn't ready. (Not a knock against them just an FYI, if you have stuff in the floors of your closets or lots of shelves) PS for a variety of reasons I don't plan to use them for my LVP.

Review of Empire Today / Luna Carpet Services:…read more I originally booked with Empire Today, but they told me they were too busy and passed my project off to their "sister company," Luna, without much explanation. I went along with it, and we scheduled carpet replacement for our staircase -- about 26 steps total. They told me the job would be done in three stages: one day for installation, one for binding, and one for a final check. No specific time slot was given, and instead, I was woken up at 7:00 AM by a call from the installer saying he was already in my driveway. He came in, did only six of the 26 stairs, then abruptly said he was finished and left -- leaving a large, uncut piece of carpet on the bottom floor. When I moved the carpet, I discovered a hole in the floor that had been covered up. I immediately tried to contact Luna, but was told I'd have to wait "24 business hours" -- which somehow means three days -- to get any response. No one answers their phone, and even Empire can't get through to Luna when they try on my behalf. It's been over 24 hours, and I still have a hole in my floor and only a quarter of the job completed. I even texted the installer directly to ask what happened with the stairs. He replied saying he didn't do it. I then told him I was just going to call Luna, and only then did he reply saying he would come back to fix it -- but I haven't seen him since. Empire has been no help, and Luna seems totally unreachable. At this point, I feel completely scammed. I want a full refund. This experience has been frustrating, unprofessional, and unacceptable.

I originally wanted the carpet at my rental home to be deep cleaned. However, they informed me that…read morebased on the condition of the carpet, I would not get the results that I wanted. So, I ended up getting new carpet installed instead. The price and quality were superb. I appreciate how honest and upfront they were regarding my initial request and didn't just provide me something that would have been unsatisfactory. Definitely plan on using them again at my personal residence. One of the great companies out there.

I needed my carpets cleaned before moving out of my townhouse, and this company made the whole…read moreprocess so easy. Their pricing was great compared to other quotes I received, and the owner was very friendly. When he arrived, he did a quick walkthrough and got to work right away. The cleaning was quick and efficient, and I'm extremely happy with how the carpets turned out. Great service!