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    T&B Floors

    5.0 (1 review)
    Open 10:30 am - 6:00 pm

    Services - T&B Floors

    Carpet installation

    Carpet repair

    Carpet restoration

    2 More Services

    Floor installation

    Floor repair

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    Carpet Royal & Rug

    Carpet Royal & Rug

    (23 reviews)

    Filled out a request for a quote to get our basement carpet redone. Received a call a week later…read morefrom presumably Alex the owner who came off as a sleazy car salesman vibe and I should have known better to waste any further time. Decided to stop in the showroom on a day off and met Alex who basically ignored me till the warehouse worker helped. He then gave me a quote for their "best" nylon carpet installed. I asked for a quote for a color they didn't have in stock and the price doubled. Then asked for a ballpark price for another tier of nylon carpet and the price was just made up out of thin air. It gets better, he says he can drop 1k off the first quote price. Then proceeded to get upset because I won't agree to a purchase / install on the spot. Will gladly go spend money else where other than this shady spot.. I'm sure he would have substituted the padding or something for else to make his profit. He fits right in with all the sketchy car dealerships around him.

    Just fantastic from beginning to end-to-end of the entire process. I spoke with Mike at 1st and he…read morereally worked with me and took measurements early because I wanted to put my house on the market right away. I went in and Alex helped me with color selections and gave me samples to take to the house to be matched. The workers did an amazing job and they were on-time on-schedule. They gave me such a great bargain and my house carpeting an LVP look wonderful.

    Empire Today

    Empire Today

    (233 reviews)

    Overall great value, sales and installation! First I want…read moreto say I really love my carpet and the selection was amazing! Steven was my sales guy, he was thorough in explaining the carpets, showed times of options-in our house, and gave his direct never before he left. I changed my mind in the color and they were responsive and quickly sent over new paperwork. They texted and emailed to confirm installation date and called 1/2 before arrival. Install crew was 3 people did upstairs 3 bedrooms hallways and closets, stairs going up and down both with turns. Basement was large living room- really 2 rooms and a bedroom with closet. Moved all furniture and put it back in the correct place. They were there from 8-3 all done and cleaned up! Some potential drawbacks-Their Plush style carpets were polyester but in todays world I don't think that has the same drawbacks it used to. I did feel a little pressured to make a decision while he was there in my house, right after measuring. When I changed my mind they were a little hesitant to allow me to take carpet samples from showroom back to my house. Moving the nick-knacks and books to a lot of time, they offered to come earlier than original schedule but I wasn't ready. (Not a knock against them just an FYI, if you have stuff in the floors of your closets or lots of shelves) PS for a variety of reasons I don't plan to use them for my LVP.

    Review of Empire Today / Luna Carpet Services:…read more I originally booked with Empire Today, but they told me they were too busy and passed my project off to their "sister company," Luna, without much explanation. I went along with it, and we scheduled carpet replacement for our staircase -- about 26 steps total. They told me the job would be done in three stages: one day for installation, one for binding, and one for a final check. No specific time slot was given, and instead, I was woken up at 7:00 AM by a call from the installer saying he was already in my driveway. He came in, did only six of the 26 stairs, then abruptly said he was finished and left -- leaving a large, uncut piece of carpet on the bottom floor. When I moved the carpet, I discovered a hole in the floor that had been covered up. I immediately tried to contact Luna, but was told I'd have to wait "24 business hours" -- which somehow means three days -- to get any response. No one answers their phone, and even Empire can't get through to Luna when they try on my behalf. It's been over 24 hours, and I still have a hole in my floor and only a quarter of the job completed. I even texted the installer directly to ask what happened with the stairs. He replied saying he didn't do it. I then told him I was just going to call Luna, and only then did he reply saying he would come back to fix it -- but I haven't seen him since. Empire has been no help, and Luna seems totally unreachable. At this point, I feel completely scammed. I want a full refund. This experience has been frustrating, unprofessional, and unacceptable.

    T&B Floors - flooring - Updated May 2026

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