I want to share my disappointing experience with Randy, the owner of Metro Fitness. I moved In July…read moreand was committed to investing in my health before starting a really stressful job. In July, I purchased a $700 pass for 10 personal training sessions as part of a "summer special", with the promise that a master's-educated trainer would be available. Unfortunately, that trainer never started working at the gym, and I was not informed of this until late September--months after waiting and following up. Despite knowing my schedule, Randy repeatedly suggested trainers who were already fully booked. He then set me up with an unqualified intern who worked at the front desk. When I expressed my concerns, he acknowledged that this wasn't acceptable and offered Pilates as an alternative. However, that turned out to be another false promise, as no sessions or teachers were actually available. After months of back and forth and empty promises, I requested a refund, as it was clear I was not receiving the services I had paid for. Randy initially agreed but then delayed the refund, citing financial excuses like needing to wait until after the "metro gala." By November, I still hadn't received my money, and he stopped responding to my calls and texts entirely. Now it is mid January. This has been a frustrating and disheartening experience, especially as someone in a low-paying position after completing graduate school. I share this in hopes of warning others about this gym and Randy's business practices. If anyone has advice on handling situations like this, I would greatly appreciate your guidance. As an aside, I had a bad experience with a trainer there who was really creepy and asked extremely personal questions. Most of the gym is dedicated to the personal training space. There are never wipes or cleaning supplies convenient or restocked to clean equipment after use.

I'm enjoying my personal training sessions very much. They're not always easy, but that's the…read morepoint. Douglas, my trainer, is pushing me the right amount to make a difference and I always leave feeling good about the work I've done and his partnership in my progress. Also it's just a great gym. It's a great place to focus on the workout but you always run into cheerful people that work there.

A nice place to take a Pilates class. The people are friendly. I don't prefer Pilates but if you…read morewant to try it out this is a good spot.

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This gym has a very nice community. The staff and members are helpful and friendly. You will get a…read morehigh energy workout.

I've been going here for a little over half a year now and can't get enough of it. Megan has been…read moregreat working with me when I started with an injury and frankly barely able to do much, the perfect amount of push and motivation has me in a totally different spot from back in November and I still feel challenged every day. The group as a whole is super supportive. From new folks to obvious veterans they'll all be cheering you to the finish line, screaming great job and keep it up as you push to the end. I never imagined being the guy that woke up excited to see my little gym group, but here I am. From day one I felt welcome and included, and I think that's what makes this space so great. The spin classes with Allie, Amber and Heather have been a great addition for me as well, comparatively to my peloton my Apple Watch always reads a stronger workout with them. I do more classes here than I do home for that reason alone. If I had to find a complaint, it would be that I bought a peloton and haven't cancelled my other traditional gym membership long before hand.

You will get a good workout, but it is very expensive and there are much more reasonable options in…read morethe area, especially small businesses that aren't under a corporate umbrella. Being corporate it does give you access to use other locations, but unless you travel routinely the higher price and loss of personality isn't worth it. Personally I don't like the heart rate monitor and comparison aspect of class, but the workout is good and the staff seems helpful and motivating.

This was our first visit to an Orangetheory outside of our home studio and it was a great one to…read morevisit! We easily made our workout reservation through the Orangetheory App and followed up with a phone call to ensure our place in the class. We were told to arrive a little earlier to get a tour of their studio. Parking is really plentiful in this lot, next to a Nature-Tyme and petco. It is much different and larger than ours, with a couple of showers (and sign up boards for the showers), a locker room with locks and a coat room (we don't see coat rooms in So Cal). Towels were available for purchase for $10 each (double the cost than our Tustin location). We signed waivers and grabbed a treadmill card, awaiting class. The day we went you could test out Reebox shoes during your class for purchase later. Hannah was our coach for the hour and she was great! She explained the goal of 12+ splat points and the exercises and switches. I loved the layout of this studio--staggered weight stations so no one was in anyone's way, though not sure how that works on TRX days. She motivated throughout the class and played great music. The hour was a fantastic workout with a 35 point splat day for me! I don't expect to be back in Syracuse in the foreseeable future but if you can take a class here, do it! It's really great!

Helpful staff. Clean facilities. Don't go there though. I don't want it to be crowded. Haharead more

This place is awesome. I travel a lot for work, and it's hard to find gyms that have lots of squat…read moreracks and barbells. Clean place, friendly people, and easy to buy a day pass. I will definitely come back.

Great classic style gym with a great owner and daughter that run it! They have multiple machines as…read morewell as a full basement for training and more free weights!

It's a great gym if you never plan on going to another gym. The owner has no SET price, he charges…read morebased on you much he dislikes you. Last time I was there, it was $20 a month for a new member, and if you left for a bit for a different gym, and come back, he'll charge you more, and that is why the 1 star. Other than that, it really is a great gym, it was my first love. It's really gritty like Pumping Iron (the movie), and you can get your workout done. The basement is also nice if you want to lift heavy. The times I went had little to no people, so that was a plus (if you just wanna get in and out). Also, I don't know what people consider "clean", but one of the reasons I love the place is because its "gritty", so don't expect shiny equipment. The owner is nice enough, just don't "cross" him by going to a different gym, and you'll be fine.

Great and fun place to blow off some steam or get a nice workout. Kid friendly and staff are…read moreknowledgeable. Bouldering is fun and top roping can be a blast if you have a belay partner. Most people boulder here and routes are switched up every few weeks.

Awesome climbing gym! I try out a bunch of climbing gyms when I travel, and this is definitely one…read moreof the best I've been to (definitely NOT a questionable DIY situation, which I've seen a lot of). This gym has two floors of climbing with shorter belay/free climb and bouldering on the bottom floor and extra tall belay/free climb on the second floor. There's a variety of different difficulty levels which makes this place great for beginners and more advanced climbers alike, with plenty of auto-belays for the shy solo climber. They have leagues and classes for adults and children, so it's also friendly for all ages. In addition to climbing, they also have a yoga studio, weight room, and various fitness classes available, so you could definitely make this place your primary gym, if you like. I live about an hour away, so I haven't tried them (I usually spend my time here climbing). But the facilities look pretty nice! They do sell some merch including chalk bags and apparel, but not climbing shoes. I'd recommend borrowing shoes for your first trip (and bring an extra pair of socks to change into before you put your shoes back on!) so you can figure out your size and then order something comparable online. Because unfortunately, there isn't a place in the broader CNY area that sells climbing shoes that I'm aware of. The staff are very friendly and helpful whether it's the instructors for the belaying classes or the general front desk staff. Been going here off an on for a couple years (live a bit too far away to be a regular member) and I love it! Wish they'd open one in Binghamton.

Getting sloppy... Cardio equipment constantly out of order,…read moretanning rooms are dirty. Try spending more time on maintenance and less time making cute videos and social media posts.

I've been at Crunch for about a year now and I really like it here! There's an abundance of…read moretrainers and staff who are so helpful with your needs and that keep your workout space neat and tidy. I really like that they offer classes (cycle, yoga, Zumba, HIIT, etc) as well as their other amenities (tanning, sauna). You can't beat the price! I will say that you have to plan your time here, as this gym can fill up! Overall a great place for all kinds of gym goers!

So this isn't going to be your average/usual Pure Barre review. I'm semi-disabled and won't ever be…read moretaking a Pure Barre class, but my daughter-in-law is a regular. Our family tradition is giving socks for the holidays, and my son suggested I get Pure Barre socks for his wife. Lacking any other specifics (except I know she LOVES pink), I wandered into Pure Barre and was immediately greeted warmly. I was assisted in determining size and they searched for (and found!) the elusive pink ones I wanted. I was warmly invited to come for a class, and my decline to their offer was accepted politely. I can only imagine that their regulars are treated as awesome as I was!

I've been an exercise aficionado for nearly 20 years now - from step to kickball and everything in…read morebetween. Barre none (pun intended!) Pure Barre is the best workout I've ever done. It hits every single muscle, and the emotional benefits are just as amazing. In terms of this studio, I've had nothing but positive encounters with every single instructor (all with their own unique style), and the vibe in the studio is extremely energizing. From the moment I walk in the door, I'm greeted with a smile, and feel as if I'm entering a party where I won't have to be afraid to sit in the corner! I would definitely recommend Pure Barre - and this place in particular if you are close to CNY. It's easy to get to, parking is ample, and it's very convenient.

Recently attended a birthday party here and was very impressed with the space, it was clean and…read morepacked with gymnastics and other gym equipment for kids to use, and well staffed so the kids had direction and supervision throughout the party.

My daughter have been coming here for 3 years. They love it. This year the pre-beginner class is…read moresmall, so my oldest gets a decent amount of attention. Its nice that this location is close to home, but Shoppingtown is falling apart. There have been times when the center was closed due to roof leakage.