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Synergy Orthopedics

5.0 (1 review)
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MVS Podiatry Associates - Towson - GBMC

MVS Podiatry Associates - Towson - GBMC

1.0(2 reviews)
1.7 mi

Not sure what the medical care is like here because no one answers their phone to schedule and…read moreappointment. I called multiple times and every time I get a very basic answering machine message saying they are away from their desk and leave a message. I am calling when I am able to schedule the appointment and have my calendar in front of me. I don't want to wait for you to call me back when it suits you. By then I will be working, or not have my schedule available. If you can't answer and schedule my appointment when I call, I dont leave message hoping you will grace me with a call back, I go on to the next podiatry office that will take my call. I understand if it happens occasionally as everyone is human and needs a break or gets too busy with people at their desk. But it seems to be the default at this office for the machine to pick up as I called many times.

I took my elderly mother here today for a broken bone in her foot and sprained ankle. This was our…read moreexperience: 1. There are no handicap entrances so I had to get her wheelchair in the door by myself. 2. The nurse called her back. I get up to get her wheelchair and follow the nurse but the nurse just left. We walked into the back to look for her and she was already in a room sitting down. We just had to search and find her. 3. The nurse didn't even greet her. She turned around and said "you bring x-rays?" We weren't given a copy from the urgent care so we did not. The nurse said she needed to have radiographs and looked at my mom and said "you can walk?" I said she could not. The nurse said "it's just a few doors down and you can't take the wheelchair." I pushed my mom down the hall myself and the room she wanted my mom to walk to was all the way at the end of the hallway. 4. My mom could not get up to stand on the x-ray. The nurse walked into the hallway and stared at the receptionist. Another nurse told me that my mom needed help. I looked at her and said "isn't that your job?" And she said "yes, but I'm busy". 5. I helped my mom onto the x-ray. Finally a helpful man came in to assist. Other than the doctor he was the most helpful and kind person we interacted with. 6. The nurse taking the x-rays was laughing and talking to another nurse and was too busy having a good time while my mom was struggling to stand. The man holding my mom upright had to tell her to snap the pictures. 7. The nurse wheeled my mom back to her room and wheeled the chair into another nurse, right on my mom's broken foot. My mom had to jerk her foot away. Both nurses laughed. 8. The nurse was not listening in the room and we had to repeat ourselves multiple times. She also didn't know basic medical terminology. My mom is a retired nurse and had to help her. 9. The doctor was fine. No complaints here. 10. The nurse did not help put my mom's boot back on. 11. I asked where the wheelchair was and the nurse said "it's here" pointing to the hallway and said "I think it's locked but I don't know how to unlock it" and left it for me to do. 12. As we were checking out the same nurse who "assisted" with our appointment was laughing loudly in the hallway and said "I'm f***ing retarded". I'm sorry for even writing the r-word here, but found this completely inappropriate. Mind you, there was a patient with (I assume) epilepsy in the lobby who was wearing a helmet. How inconsiderate and completely lacking empathy. We will not be returning. I have never seen such awful service or patient care at a medical facility.

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Kelly Geoghan, DPM

Kelly Geoghan, DPM

3.4(5 reviews)
1.0 mi

I just looked to see if my latest review was posted. It wasn't there!!!! How is this a reputable…read moresite if only certain reviews are selected? Dr Geoghan has been my doctor for many years! She is an excellent doctor. I totally disagree with the one review that was selected to be posted! THE ONLY REVIEW YELP POSTED SOUNDS LIKE A PERSONAL ATTACK, NOT A MEDICAL REVIEW! I have many family and friends that are patients too and everyone agrees that she is caring, helpful, and knows her stuff!!! Don't rely on this site for true reviews! Dr Geoghan's website at flawlessfeet.net tells a very different story! Many well-deserved great reviews for Dr Geoghan and her wonderful staff!

10 years later and I'm still disgusted with the quality Care and the long-term effects. Every time…read moreI have to look at my feet because of this doctor. If she would have did what I asked her to do the very first day to get X-rays she would have seen that I had bones spurs instead of trying to sell me something I did not need or experience the pain that she put me through several times. I had beautiful toenails and feet and my large toenail when it grew out would always come off. She was part of Nova nail at the time. She said it was due to fungus. She made a diagnosed without doing any tests such as x-rays or cultures. I also went through painful laser after 4 painful surgeries. And needed 4 because obviously the first ones failed. If she would have did the X-ray at the beginning she would have seen I had bone spurs. Also if she took a detailed history she know that I do 6 miles a day. Not only is it excruciating pain going through that surgery of removing a nail but the follow up laser and wound care and anesthetics. It was supposed to be guaranteed and then she reneged on it!! The healing and post-op. Left me with ugly deformed toes. I had to go to the people that see joined to try to fix what she did. He removed the bone spurs and then I had another surgery to remove scar tissue on the nail beds. The whole thing is been a horrible experience and for someone that lives in Florida half the time and hates to wear sandals and flip-flops it pisses me off. She had me do everything from using files to send the nail as it was growing out along with steroid creams and ointments and even urea. I never even received an apology. And I had to Drive 3 hours to and from for a year to the second doctor who owned the novanail practice and try to fix what she did.

Synergy Orthopedics - medicalsupplies - Updated October 2026

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