I am so pleased with the service that I received from this company. I thought I had foolishly lost…read moremany years of treasured family photos and irreplaceable documents from my desktop. But this lovely gentleman restored everything for me. And his service charge was very reasonable. I am a forever customer and will highly recommend. Many thanks

UPDATE!!: My gf broke up with me for the (I stopped counting after the 4th) time and I dedicated a…read moreweekend to fixing my laptop with a $5 part since the gentleman quoted me ANOTHER $200 to fix the internal display. Turns out it was the DC input from the charger to the motherboard; although I can see why he would recommend a motherboard swap but I already spent $200 to replace the screen... it still didn't work so I couldn't use it anywhere except my dock at home :( I only put on an extra star because I might not know exactly what I'm talking about but my laptops been working fine since I replaced this part alone, saving money VS coming to this repair shop. Would not recommend coming here unless you can dedicate a full 24 hours away from a screaming, nagging wife to fix things with your own two hands. I basically paid a professional to help me repair my own laptop so unless you're coming here for a desktop or tower PC, Stay far away from this repair.

Cdr is great! Keyora helped me find the right phone case for my style . They have a large selection.read more

I was sold an Apple pen that did not work. They bought it back for 30 and made me pay the…read moredifference because I missed the 30 day window. I literally bought two different adapters and tried to figure it out. Life happens, and things get put on the back burner. I understand policy, but when sold an item that never worked I think you should make exceptions. The workers are all still very pleasant and I can't complain about their service. They are unable to test the pens on site due to not having any adapters at all.

I stopped by today to check out some security cameras and got a chance to meet Robert. He did a…read moregreat job explaining all the different options with cameras and monitoring as well as discussing my particular needs. He really knows his stuff and has hands-on experience with everything he is selling. I highly recommend stopping by On the Spot Electronics!

Do not recommend shopping here, the man with the gold rings was very rude to me and treated me as…read moreif I wasn't a paying customer. Highly over priced, you're better off going to Best Buy where the customer service is better.

Great service!! Reasonable prices! Nice accessories at online prices. Had cases I haven't seen…read moreanywhere else before....

I mean pretty standard you call to see how much it will cost and they don't even ask any details…read morethey just give you a flat price. seemed suspicious to me but i kept going. after a few minutes into the call the customer service rep started pressuring me into paying before I have any idea how i'm going to get it fixed and if they can fix my issue. i said i was going to call back because i was looking to see if i could get a better deal and they said "do not call back you will just do the same thing again. just pay and we can fix it." after i said im just gonna call back they said "never call back again you will only waste our time"

I had the most amazing customer service experience while in this Best Buy location…read more I needed a new device and immediately decided to head to Best Buy. Upon arrival, I was greeted and waited for someone to come assist me. Justice came to my rescue and got me hooked up with a new phone, all the needed accessories, and even gave me some helpful tips and tricks. At one point, my phone would not do the necessary updates so Justice and Joshua teamed up to get the issues resolved. Their customer service skills went far and beyond anything I could have asked for after all the wack hiccups to get my new phone working. Kudos to Best Buy for sourcing such quality team members.

This started out good and I thought we were going to get good help. We purchased a projector…read moretelevision from Best Buy a few months ago and we are looking for a speaker to enhance the sound. We had already ordered a Bose speaker that was not compatible with the projector and we then learned that the blue tooth speakers are not compatible with the projector because of latency in the sound. That is fine. So, when we asked about speakers that could connect with a hard wire, that is when things headed south. The guy helping us (I did not get his name) started asking us why we bought a projector and tried to get us to return the projector to Best Buy and buy a Frame television. So instead of making a commission on a nice speaker for us to connect to our projector, he tried to make a bigger sale with a television that we did not want. Once we indicated that we were not interested......HE WAS NO LONGER INTERESTED IN HELPING US. Such a disappointing experience.

Gary Radel of UR Wire Guy just finished installing centralized CAT6a ethernet from almost ten…read morelocations in my home into what is now my wiring closet. I was amazed at his professionalism, skill in a neat and clean installation and he even troubleshot and resolved a Spectrum cable TV problem for me. I chose UR Wiring Guy because he specializes in wiring installations that 'look like they were there since they built the house' - and he live up to his tagline. He also provides services for security cameras, home theater installations, voice communications, TV installations, etc. Gary is the type of service provider I value working with as he exceeded my expectations in all respects. Prompt, fairly priced and very professional. Highly recommended.

My house has a long lot and in the back a separate office that's probably 150ft from the house. The…read moreoffice was used by the former owner for his model trains that went all over the yard, but the office had zero connectivity besides electricity. After considering a wireless option and finding no clear line of site that wasn't blocked by a tree I knew I would have to run a wire. Ur Wire Guy came out and took a look, got me a quote in 24 hours, and in one day ran conduit to the house and plumbed two cat6a wires directly back to my Garage rack. After 15 years in the computer industry all I can say is what an amazing professional job by a great team! Thank you!

A new downtown location for definitely "uptown" stereo audio equipment - featuring some of the…read morefinest brands in the world. Whether you are just getting into serious music listening or are upgrading one or more pieces of an already epic legacy audio system, make a stop here to "hear" what's possible. Sharing an upstairs suite with Monkey Feed Records next door, and the SoundBar (vinyl bar) across the hall, you will be happy you dropped in whether you head home with a new piece of equipment, a record, the pleasure of a cocktail, or simply some inspiration for your continuing listening adventures. Highly recommended.

From the owner: We're a throwback to the Hi-Fi stores of the 1960-70's. The Groove is not just a place to shop but…read moreto learn. We're hear to answer any and all questions that have to do with audio and video. It doesn't make sense to buy audio or video gear until you've experienced it before. That's why we're a physical retail store. Your eyes and ears should be the judge of quality not some faceless online review. Come by our store and experience it for yourself.

Brandon at Best Buy is the worst employee I've ever dealt with. He's very rude. I had the pleasure…read moreof exchanging words with Mr. Brandon about him using the family rest room as I had my toddler with me who needed to use the family restroom. Brandon proceeded to say that Best Buy wouldn't do anything to him as he's yelling down the store shouting profanity. S/O to the young lady that assisted the situation and separated him. If it wasn't for her, I'm Sure he would still be fussing and cussing because HE DECIDED TO USE THE FAMILY RESTROOM.

I came to this location after the -5 star rating from the Stillwater OK location…read more Completely opposite experience! Came right in, immediately acknowledgement, immediately assistance, great customer service! Glad we tried another location instead of just giving up all together!

Morgan with Geek Squad is a godsend. Soooooooooo smart and knowledgeable and helped me a ton…read more Don't look anywhere else for your computer needs. Apple wasn't able to help me and he did what needed to be done in what seemed like seconds.

TERRIBLE CUSTOMER SERVICE!!! Terrible! How does this company stay in business? Is it every store…read morethat is so terrible or just West OKC? Visited fully intending to buy a Samsung frame TV for over my fireplace. Firstly I'd done my research and knew I needed to look at Samsung. I asked a sales clerk where they were and he told me Samsung quit making them. I told him I knew that was 100% not true. In actuality they are the main manufacturer of frame TV's even in 2026. We then went to a section and saw what we thought might be a frame TV but we it was advertised as an art TV. After looking around and obviously needing help, I decided "no, I'm not giving these people $1000! 3 men stood less than 10 feet away, 2 on phones and one just looking around. There was a woman sitting in the chair where you walk in and I stopped and told her I was ready to buy but evidently they didn't feel like waiting on me so I'd go elsewhere. I told her to tell her store manager and she actually started LAUGHING!! I said you're laughing, and you have no customers in here at 4:30 on a Saturday?? She said yeah!! I don't care where you go but don't go here! Their store manager has to be terrible to allow such terrible employees be on the floor. #Neverbestbuy!!