My touch screen laptop had began to act as if there were a virus and we weren't sure why or how…read morethis had come about so we quickly called and were told that there was a small fee to diagnose the laptop and that additional fees could accrue should parts be needed. I will add, we also had a small crack in the corner of the screen as well and questioned if that smaller crack had caused issues with the screen. This small business was able to quickly diagnose with a very simply solution and we couldn't be more grateful for the help. We had dropped off the laptop an hour before closing on a Monday and the laptop was ready for pick up the next afternoon. Upon picking it up, the owner shared some business cards and I shared them within my office. For any future computer needs, this will be my first call for help!

Great service at a great price. I've had to bring my computer over there 2 different times and it…read morehas been a great experience each time.

I was sold an Apple pen that did not work. They bought it back for 30 and made me pay the…read moredifference because I missed the 30 day window. I literally bought two different adapters and tried to figure it out. Life happens, and things get put on the back burner. I understand policy, but when sold an item that never worked I think you should make exceptions. The workers are all still very pleasant and I can't complain about their service. They are unable to test the pens on site due to not having any adapters at all.

Collin took excellent care of me today! My phone fixed in a timely manner, and I felt he went…read moreabove and beyond to provide excellent customer service! I will be choosing this location again in the future because of his awesomeness!!!

I stopped by today to check out some security cameras and got a chance to meet Robert. He did a…read moregreat job explaining all the different options with cameras and monitoring as well as discussing my particular needs. He really knows his stuff and has hands-on experience with everything he is selling. I highly recommend stopping by On the Spot Electronics!

Do not recommend shopping here, the man with the gold rings was very rude to me and treated me as…read moreif I wasn't a paying customer. Highly over priced, you're better off going to Best Buy where the customer service is better.

Great service!! Reasonable prices! Nice accessories at online prices. Had cases I haven't seen…read moreanywhere else before....

I mean pretty standard you call to see how much it will cost and they don't even ask any details…read morethey just give you a flat price. seemed suspicious to me but i kept going. after a few minutes into the call the customer service rep started pressuring me into paying before I have any idea how i'm going to get it fixed and if they can fix my issue. i said i was going to call back because i was looking to see if i could get a better deal and they said "do not call back you will just do the same thing again. just pay and we can fix it." after i said im just gonna call back they said "never call back again you will only waste our time"

Amber's shirt says AT&T but she was the most helpful person I've ever had at BestBuy.read more

Service is good. We were asked by three people if we needed assistance…read more Sadly it looks like they had a run on the place. Next to nothing for selection. Shelves bare. Wires hanging from ceiling. Son wanted to look at monitors. There were only two. No prices. Not hooked up. Someone said they were remodeling. By far the safest Best Buy I have ever stepped foot in.

Gary Radel of UR Wire Guy just finished installing centralized CAT6a ethernet from almost ten…read morelocations in my home into what is now my wiring closet. I was amazed at his professionalism, skill in a neat and clean installation and he even troubleshot and resolved a Spectrum cable TV problem for me. I chose UR Wiring Guy because he specializes in wiring installations that 'look like they were there since they built the house' - and he live up to his tagline. He also provides services for security cameras, home theater installations, voice communications, TV installations, etc. Gary is the type of service provider I value working with as he exceeded my expectations in all respects. Prompt, fairly priced and very professional. Highly recommended.

My house has a long lot and in the back a separate office that's probably 150ft from the house. The…read moreoffice was used by the former owner for his model trains that went all over the yard, but the office had zero connectivity besides electricity. After considering a wireless option and finding no clear line of site that wasn't blocked by a tree I knew I would have to run a wire. Ur Wire Guy came out and took a look, got me a quote in 24 hours, and in one day ran conduit to the house and plumbed two cat6a wires directly back to my Garage rack. After 15 years in the computer industry all I can say is what an amazing professional job by a great team! Thank you!

A new downtown location for definitely "uptown" stereo audio equipment - featuring some of the…read morefinest brands in the world. Whether you are just getting into serious music listening or are upgrading one or more pieces of an already epic legacy audio system, make a stop here to "hear" what's possible. Sharing an upstairs suite with Monkey Feed Records next door, and the SoundBar (vinyl bar) across the hall, you will be happy you dropped in whether you head home with a new piece of equipment, a record, the pleasure of a cocktail, or simply some inspiration for your continuing listening adventures. Highly recommended.

From the owner: We're a throwback to the Hi-Fi stores of the 1960-70's. The Groove is not just a place to shop but…read moreto learn. We're hear to answer any and all questions that have to do with audio and video. It doesn't make sense to buy audio or video gear until you've experienced it before. That's why we're a physical retail store. Your eyes and ears should be the judge of quality not some faceless online review. Come by our store and experience it for yourself.

We bought a TV yesterday (04/15/26), and Brandon helped us. He was very knowledgeable about all the…read moreproducts, We felt no pressure, he simply gave us the facts and patiently answered our questions. Checkout and delivery set up was very quick. Overall it was a great experience, 10/10.

I came to this location after the -5 star rating from the Stillwater OK location…read more Completely opposite experience! Came right in, immediately acknowledgement, immediately assistance, great customer service! Glad we tried another location instead of just giving up all together!

Warning do not do business with this establishment. They are scammers and fraudsters and mostly…read morejust con artist and whatever you do absolutely do not finance anything through this company they will rip you off. They are absolutely predatory. I paid off my financing for a new computer and request cancellation of the account and they kept it open for three months and kept ramming charges on it. Anyone you called to talk to can't seem to do anything about it. Honestly, they need to be investigated because I'm quite sure I'm not the only one they ripped off. I'm thinking class action lawsuit so do yourself a favor Steer clear at this place.

I buy a fridge six months later don't work I have total support we be fighting back and for to get…read moreexchange or money back and they don't want to give me my money back and they keep canceling my appointment don't buy big electronics is a nightmar.