Love this place been going for 2 years and originally chose this place due to the amazing reviews…read moreof Liz, and reviews weren't wrong! Liz has amazing customer service she's efficient and extremely friendly ! Nurses are awesome as well! Definitely recommend this place!

I genuinely hate having to leave this review because, overall, I love Removery as a company and…read morehave had great results with my tattoo removal journey. However, this particular location has become a major source of frustration for me, and unfortunately, the issue centers around my experiences with one nurse, Cidney. For context, I purchased a large tattoo removal package during the Black Friday sale in November 2024 and spent roughly $3,800. I had been coming to this location regularly for treatments. Later, I wanted to add additional tattoos that were not included in my original package. Because I am a content creator and had already been documenting my tattoo removal journey online, I reached out to Removery's social media team. We ended up establishing a partnership in which I would receive treatment on additional tattoos in exchange for content. That is where the issues began. Despite knowing that capturing content is part of my partnership obligations, Cidney consistently makes the process uncomfortable. I completely understand that not everyone enjoys being on camera, and I have always respected that. I never film her face--only her hands during treatment. Even with those accommodations, her demeanor noticeably changes whenever content is involved. She becomes visibly tense, the energy in the room shifts, and it creates an environment where I no longer feel comfortable doing the job I agreed to do. In fact, during my last several appointments, I have not captured any content at all. I intentionally stopped bringing my camera because I wanted to avoid making her uncomfortable. The problem is that this prevents me from fulfilling the obligations of a partnership that both I and Removery agreed to. Beyond that, appointments with Cidney consistently feel rushed despite moving very slowly. I only realized how significant the difference was after being treated at another Removery location. At the other location, the nurse prepares in advance so that when I arrive, treatment begins smoothly and efficiently. With Cidney, a significant portion of the appointment often feels spent on tasks that could have been completed beforehand. As a result, we almost never finish treating all the tattoos I come in for, even when many of them are very small. The appointment eventually reaches its time limit, and I am told there is no time left to complete the remaining tattoos. Today's appointment was the final straw. My appointment was scheduled for 3:00 PM. I arrived at 2:55 PM and waited while Cidney finished another client. I understand delays happen, and I was not upset about that. However, my appointment did not begin until approximately 3:09 PM. As we discussed the tattoos I wanted treated, Cidney told me we would need to limit what we did because we only had until 3:30 PM. That was frustrating because the shortened time was the result of the previous appointment running over--not because I arrived late. I explained that I should not lose treatment time because another appointment exceeded its scheduled slot. After I pushed back, she agreed to proceed with the full appointment. Wanting to maximize the time we had, I even told her not to worry about using ice packs between tattoos because many of the tattoos are already fading and the discomfort has become much more manageable. I was actively trying to help speed up the process so we could complete everything on my list. Despite that, the appointment still moved slowly, and once again we were unable to treat everything. At the end of the appointment, when Cidney attempted to schedule my next visit, I politely declined. I want to be clear that this review is not about Removery as a company. I have had positive experiences elsewhere and have seen excellent results from my treatments. My frustration is specific to the repeated experiences I have had at this location. I am actually urging Removery to repair the cooling machine at the Valencia location because I would happily make that my permanent location. The only reason I have continued coming here is because the Valencia machine has been out of service, and the treatments there are much harder to tolerate without the cold air system. I don't enjoy leaving negative reviews especially when it comes to businesses I actually support, but after repeatedly experiencing the same issues over multiple appointments, I felt it was important to share my experience.

Stella is truly the best. She color corrected what I've had…read moredone elsewhere and the outcome is perfection! I had to come back for a touch up as expected and I'm beyond happy! She's truly an artist!

I was looking to correct lip blush I had done by someone else and boy am I so happy I found…read moreStella!! She's perfection. She was very up front and let me know I may need 3 treatments instead of the usual 2 in order to get my lips where I wanted them. They looked so much better just after the first visit! I just got my second treatment done so we will see if I truly need the third visit. Don't hesitate to book with her! You will not regret it.

I came to New You Aesthetics to remove an old snake tattoo that I got when I was a teenager(we all…read moremake mistakes) Milana was very detailed with explaining the laser tattoo removal steps along with the aftercare. I have only gone twice but I am already seeing great improvement. I'm so thankful that such a teenage mistake can be removed. Thank you Milana for your great work!

So grateful for Julie and her amazing work on removing my microblading. I was very unhappy with the…read moregray color and shape of my microblading and felt helpless on improving given the permanence of tattooing. Now I feel like my natural shape is restore & I cannot tell you the relief I feel! It was so easy only two sessions and each maybe ten minutes long. I just wish I knew about Julie sooner!

I had my 3rd and last of my package of 3 at the Woodland Hills location. The BEST service and…read morelocation of laser away for sure! Briana performed the service and she was great. On time, lasted 30 mins, included red light therapy. My first 2 facials were at the Studio City location. Highly recommend avoiding that location. My first 2 sessions were 20-30 minutes late, lasted about 15 mins, and did not include the red light therapy and service was totally rushed. Wish I didn't waste my $ at studio city. Location. Woodland Hills service is A+!!

1 STAR -- EXTREMELY DISAPPOINTING! OVER $10,000 SPENT AND ZERO ACCOUNTABILITY!…read more If I could give LaserAway ZERO stars, I absolutely would! My experience with this company, especially its corporate office and Katrina, has been beyond disappointing. After spending OVER $10,000 with LaserAway, I expected professionalism, quality treatments, results, and, most importantly, a company that actually cares about its customers. Unfortunately, what I received was the complete opposite. After expressing my frustration about receiving ZERO RESULTS from treatments performed at one of their locations, I contacted corporate hoping someone would listen, take accountability, and offer a reasonable solution. Instead, Katrina's response was essentially, "There's nothing we can do." Seriously? After a customer spends more than $10,000 with your company, that's the level of customer service and concern you provide? What makes this even more frustrating is that my request was extremely simple and would have cost this multimillion-dollar company very little. I simply asked for complimentary laser hair removal session to make up for treatments I believe were improperly performed by staff at a previous location. I wasn't asking for thousands of dollars back. I wasn't demanding anything unreasonable. I was asking for a small gesture of accountability and an opportunity for LaserAway to make things right. Here's what really bothers me: Fourteen years ago, I had laser hair removal performed elsewhere, and it worked like a charm! With how much technology has advanced since then, you would think the treatments today would be even more effective. The prices have certainly increased, but based on my experience, the quality of results and customer service at LaserAway have not lived up to those prices. It's absolutely unacceptable to charge customers premium prices and then dismiss their concerns when they don't achieve the results they were expecting. Katrina and the corporate office had an opportunity to turn a negative experience into a positive one. Instead, they chose to dismiss a paying customer's concerns rather than offer even the smallest resolution. To me, that speaks volumes about how this company treats its customers once it has collected their money. SAVE YOUR MONEY AND GO SOMEWHERE ELSE! Find a provider who genuinely cares about their patients, takes pride in the quality of their work, listens when something goes wrong, and makes a real effort to achieve the best possible outcome. LaserAway, you may have gotten over $10,000 of my money, but you have permanently lost my trust and my business. And to corporate leadership: Customer service isn't just about collecting payments and selling treatment packages. It's about standing behind your services, taking accountability, and treating the people who invest their hard-earned money in your company with respect. I WOULD NEVER RECOMMEND LASERAWAY BASED ON MY EXPERIENCE.

I can't say enough about this place! They are awesome. Everyone who works there. I had laser…read moredone and it was better than I had anticipated. Definitely my favorite spot!

My favorite local med spa that I trust for facials, botox, and laser treatments. Dr. Reyes and…read moreStephanie are exceptional when it comes to treatment delivery. Their technique is gentle and effective. They take the time to explain procedures and other treatments available for the results I am looking for. Truly, the staff is so kind and helpful! Erica and Vanessa are so sweet and make me feel welcome at check in. I've been a satisfied customer for at least 10 years and always look forward to my appointments. Plenty of validated parking make my appointments here easy!

I had my lips injected with Tony, she is originally at the Porter Ranch LaserAway location but she…read morewas called in to the Topanga location on the day I went. She was amazing! I am super content with my lips, I was nervous at first but I am super happy with my results over all. She was super gentle and made the process very pain free. Laseraway's injectors are great and super professional!

Ani was amazing at doing my Laser Hair removal treatment. She went above and beyond to make sure I…read morewas comfortable. At the end of the session Ani gave me ointment for my treated areas which was very much appreciated.

I am so grateful and thankful to you Dr. Maryam for caring for me based on my individual health…read moreneeds throughout the years. You have always been extremely professional, caring, and generous with your time - all the while being a genuine and trusted expert in your field. You care about me as a person as opposed to just a patient and that is an incredible feeling to have when you need health care. The same is just as true for Dr. Mina who has stepped in on short notice to provide seamless healthcare when needed by me also! Thank you for being so great with me also! Thank you also to Kiara for helping me with my visits and helping make the practice great to be a patient of. There are other staff who have been so helpful along the way also who are being unmentioned in my review. I don't receive cosmetic medical services; however since meeting Dr. Maryam and Dr. Mina in my desperate search for flu related treatment many years ago, I couldn't be happier I met them. If you are in search for trusted health care professionals who are awesome to those under their care and provide broad medical healthcare needs, look no further.

Wow ! Miriam and Mina are truly god sent. I needed to visit a doctor, it was my first time, I opted…read moreto be a cash patient but they do accept all major insurances and their bedside manner is superb. I highly highly recommend. I was in and out in less than 30 minutes and most of it was spent with my Doctor Mina , instead of the waiting room like most offices. I'm so grateful for both of these sisters they're such a power Duo and truly iconic. More places like these need to be available, thank you so much Abm Medical and Alan for recommending me!

Mary has a gift for this, genuinely. Aside from the fact that she is amazingly talented, she's also…read morevery kind, honest and makes you feel heard and safe. If you're considering where to go, this is it.

While I don't want to share all my secrets, it's important to let everyone know about a small,…read morewoman-owned business that is doing everything right! Mary is the Aesthetic Nurse Practitioner and owner of Epitome Med Spa and I've been very happy with every interaction we've had! From early emails asking about gift cards and price, to exchanging Yelp Messages to schedule an initial appointment, and the two times I've been in the spa, she has been wonderful! When talking about neurotoxins, she gave me the rundown of what she has (all of them), how some people prefer one type over the other, what she uses on herself, etc. Once we decided, then it was about how much and we took a moderate approach, as you can always get more if needed, but you can't really undo it if it's too much. After 2 weeks, I called for a follow-up appointment, as a couple areas needed a little touch up. I was in and out in less than 10 minutes! But, before I left, I was able to get a quick and inexpensive quote for some milia diathermy, which I will schedule after my vacation. As many have said, Mary doesn't try to upsell you on other products, even though I'm sure her expert opinion has some other procedures in mind for all the faces she sees, lol! There is an easy-to-miss narrow turn to go into the parking lot right after the spa (which is immediately next door to Casalena). There are also meters in front that offer 2-hour parking. If you're looking for non-surgical intervention for your skin, go see Mary!

I want to express my sincere gratitude to the entire Brilliance Dermatology team! Everyone in the…read moreoffice greeted me with a warm, positive attitude, which made my experience comfortable and enjoyable from the moment I arrived. A special thank you to my PA, Rebecca, for her outstanding care, exceptional bedside manner, and genuine dedication. She took the time to listen, answer my questions, and made me feel well cared for throughout my visit. This is an excellent dermatology practice with a wonderful team and outstanding leadership by Dr. Weitzbuch. I highly recommend them to anyone looking for compassionate, professional, and high-quality dermatologic care.

I cannot say enough great things about this group, and equally for the offices in Calabasas and…read moreThousand Oaks. From the moment you enter the front office, you are greeted with a very friendly, smiling young woman (sorry, I should know you name by now)!. Wait times are very minimal which tells me the staff respects their patient's time. Now for the rest of the staff. Support people are friendly and efficient. I have been going to David, PA, in the Thousand Oaks office for months now. I was having severe itching issues. David diagnosed a rare skin condition and got me on an injected medication immediately. David followed up with monthly in-office visits to do follow-up injections while I waited on prescription approval David also checked to make sure everything was working as intended. He also assisted with getting the prescription through my insurance company, which was a nightmare. And a big thank you to Katie, RN, who also had a lot to do with getting the insurance company to cover the medication. Katie not only got the prescription approved, but assisted in getting a very nice discount, which saved me thousands of dollars. And Dr. Weitzbuch is an excellent doctor and has put together an amazing staff. I highly recommend Brilliance Dermatology.

Think Ink Tattoo in Woodland Hills is incredible! I just got a delicate line drawing of a mountain…read morerange on the back of my right shoulder and it turned out absolutely perfect. Their artists are consistently skilled, professional, and friendly, which is why this was my third tattoo from this shop and definitely not my last.

Leo was the absolute best. His stories were so fun, such an amazing vibe. We felt right at home! We…read morecalled him so late and he was so accommodating to get us right in! I can't wait to come back to him when I'm ready for my next tattoo. Thank you Leo!!