Virgin Money on Market Street is in the same unit as its' predecessor B Works…read more(https://www.yelp.co.uk/biz/b-works-manchester) - it is pretty much the same bank as the main difference between the two stores is an ownership change which meant the store would be rebranded under the new Virgin Money name, who interestingly do have branches around Manchester too so this is their second store (they also have a lounge a couple of minutes away for their customers) The store does look a lot better and it does stand out now on Market Street in a part of town which is already dominated by banks including the new Metro Bank which also opened (near enough directly opposite) in December 2019 (when Virgin Money took this branch over) Right now due to complications with the merger they are only able to access the accounts of B customers and new Virgin Money customers, due to it being a complicated merger of two banks but that does plan to change in the future. The staff are as friendly as ever, the opening times are still pretty much okay and better than most other banks nearby. They also do have multiple floors which can be rented out for private functions/meetings and of course used as a work-space with drinks provided, I really do think they're doing so much better with the drinks now as since the store opened earlier this month they've always been packed with drinks compared to the former B Works store here, which would regularly run out. The mobile signal in and around the store is pretty poor which could sometimes make work difficult, the wi-fi did take a little while to connect too which was frustrating. This store is certainly a step in the right direction and is improving on a B Works store which already was pretty good, although let down by connectivity issues of wifi which for a digital-based bank should be better (even the app is one of the hardest to log-in to and it hasn't changed with the merger with the new company basically using the same app - granted it isn't this stores fault as it's the bank in general but surely worth a note).. 4*

I like HSBC's Manchester city-centre branch, it is located in St Ann's Square, opposite the Royal…read moreExchange Theatre, it is fairly large for a bank, over multiple floors, with a counter service on the upper level, yet there are still ATM's and staff members who can answer basic questions as you go into the store. I find the staff here to be pretty friendly and helpful, they can help regarding both HSBC and First Direct accounts. I could easily pay in money, even though I had forgotten my card, as I had access to my online banking portal. The branch feels fairly modern overall, I like the "This is Manchester" branding on the exterior window and the overall look/feel of the branch. I do find their opening hours to be a little restrictive, especially on weekends, they close at 1 pm on Saturday and then they're closed until Monday, during the week the hours are the standard 9 - 5. 4* - Good bank branch in the centre of town for HSBC and First Direct customers and one I'll surely be returning to in the not so distant future.

I never thought I'd be giving a bank a 5 stars, especially when it's never showing up the ideal…read morebank balance. But this HSBC is the best HSBC I've come across all around the country. And I've been to a few. It's got quite a few floors which probably meets a lot of different banking needs. There's always lots of staff looking to help you, answer your question, direct you to a floor or one of the most easiest, self-sufficient pieces of machinery ever made to man. Most of the time going to the bank is a hectic, painful experience. But it's made ever so easier at St Ann's.