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Sweet Serenity Massages

1.0 (1 review)
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Services - Sweet Serenity Massages

Therapeutic massage

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Feel Well Day Spa

Feel Well Day Spa

4.0(101 reviews)
3.0 mi

Good massage place. They have a very relaxing room and heated beds. Got a deep tissue massage from…read moreSadie and it was very good

I rarely write negative reviews, but this experience was incredibly disappointing from start to…read morefinish. Two friends and I booked massages a full month in advance to celebrate a birthday. I specifically requested a male masseuse, and the spa confirmed it not only in writing but also over the phone for our appointment on Sunday, April 26, 2026. Everything seemed well-organized--until we arrived. We showed up early, as requested, and were asked to pay upfront, which we did. When it was time for our massages, two female therapists came to take my friend and me to the room. I immediately pointed out that there must be a mistake because I had clearly requested a male masseuse. They checked the system and confirmed I was right, then told me to go ahead to the room while they "fixed the issue." Once we were both undressed and lying on the tables, the receptionist came in and told me they did not have a male masseuse available at all. At that point, I felt completely put on the spot--I was already prepared for the massage and had little choice but to accept a female therapist, which I did reluctantly. She offered a partial refund at that moment, which I agreed to, but the situation was already uncomfortable and frustrating. The massage itself was just okay--definitely not worth the buildup or the inconvenience. Things got worse afterward. When I returned to the front desk, I was told that, after speaking with the owner, they could offer me a 10% discount... for my NEXT visit. That felt dismissive, considering the mistake was entirely on their end. Then came the worst part: our third friend--the one we were celebrating--never even received her massage. Her therapist simply didn't show up. The explanation given was that the therapist had been in a car accident and couldn't make it. While that may be true, the situation was handled terribly, and it left our friend--on her birthday--without the experience we had all planned together. I later received a call from the owner apologizing and offering a 30% discount for a future visit. But at that point, it felt more like an attempt to get us to come back rather than genuinely make things right. Between the scheduling errors, poor communication, lack of accountability, and the fact that the birthday guest didn't even receive her service, this was a completely unacceptable experience. Needless to say, they've lost three customers.

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Feel Well Day Spa
Feel Well Day Spa
Feel Well Day Spa

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Balance Spa

Balance Spa

5.0(135 reviews)
13.8 mi
$$

I have had other treatments at Balance Spa and all have been wonderful and helpful. Today I had my…read moresecond scar tissue release with Dr. Bo. She is an expert and caring medical professional in this specific type of homeopathic modality for massaging the areas of my abdomen that developed internal scar tissue from a well done abdominoplasty. It's just something that happens. I will have several more treatments with Dr. Bo. Everyone at Balance Spa in Boca Raton is wonderful, including receptionist and spa coordinator Kassidy who checked me in and out today. Thanks again to Balance Spa for professional, tender and knowledgeable care.

Bozna is phenomenal! She's also a professionally trained PT and has a true understanding of how the…read morebody works. Staff is so friendly and accommodating. They make it very easy when you check in. I've had both the Haddado face lift and a Medical massage by her. I've been into of the treatment rooms, they are both lit in a relaxing manner, the massage beds and chairs are comfortable, and they offer hangers on the back of the door to hang your clothing. The bathroom is accessible, modern and clean. The entrance is slightly difficult to find but stuff makes it easy by coming to get you and guiding you ! Everything was great. My only suggestion would be, during checkout they offer you a tea and glass of water as well as the bill all at the same time. I think I would prefer to be offered the tea before the massage, and for the massage therapist to hand me the water so that it's a separate experience from when you handed the bill. Little touches, but just some things I noticed I have liked at other spas I've visited. For sure, I will be returning and always recommending the center. It was a wonderful experience.

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Balance Spa - We are located in the Boca Grand building

We are located in the Boca Grand building

Balance Spa
Balance Spa

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Sweet Serenity Massages - massage_therapy - Updated May 2026

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