My advice to whoever is considering Sweet Pea is to get yourself a professional florist and save yourself disappointment, loss of money, and most importantly, aggravation. I hired Sweet Pea, i.e. Shelby Fraser, to do my wedding this past May. Aside from overcharging and nickle-and-diming me, this florist neglected to fulfill a large portion of our agreement on my wedding day. Without any notice, she changed the color scheme of my wedding, used cheap filler flowers after charging me for more expensive types of flowers, provided less flowers than I paid for, and most importantly, neglected to put out 2/3 of my wedding favors that I had pre-paid her to fill with flowers. 90 of my favors, which were doubling as place card holders, were returned to me unused and still wrapped the day after my wedding. This means that a whopping 90 of my wedding guests walked away from my wedding with no favor. How absolutely embarrassing. My placecards were left to lay flat on the tables because there were no holders for them. Despite the embarrassment, it also wasted a significant amount of my money because I had spent a lot to buy the favors, import them from China, and also pre-pay this florist to stick a flower in them and display them. To add insult to injury, in addition to all the previously mentioned problems with the flowers, Shelby arrived LATE to deliver the bouquets and boutonnieres before my wedding. And why was she late? Apparently, according to people who saw her setting up, because she was rushing trying to fill my favors with flowers, and ran out of time to complete the task (possibly because she has no staff?) before she was due to deliver the personal flowers. That's right - that meant that my limo and photographers, who I paid by the hour, were delayed. This meant we got less pictures. It also meant that my dad and step-dad had to walk me down the aisle without boutonnieres. Worst of all, she had the nerve to be rude to two of my bridesmaids when she finally delivered the flowers. I had given Shelby a 6 hour window for this delivery - which was all supposed to take place only within several blocks of her "workshop," i.e. her house. Talk about amateur hour. You know when your florist works out of her house - she probably barely works at all, which means she must really have a thriving business... I contacted Shelby directly 3 times asking for a partial refund. She did not respond, even though I warned her that the amount of money she owed me, especially for my 90 unused favors, was big enough that I would go to the Better Business Bureau if we could not come to some form of understanding. After being ignored for almost a month, I filed a complaint with the Better Business Bureau. Shelby was completely uncooperative, unwilling to compromise, and most importantly, insulting towards me during this process. Needless to say, we never came to a resolution, and now my complaint with the BBB will remain for the next 3 years. The bottom line is - get yourself a professional florist, and spare yourself the ripoff and anger. This business also happens to delete negative reviews online - I've seen them, and then when I go back to look for them, they're no longer there. Yelp is the only place where a negative review from the past has remained. All of my other reviews both on yelp and wedding wire are positive - this is the only time I've spent the time to write a negative one. All of my vendors, right down to my makeup artist, got great reviews from me - Sweet Pea was the sole exception. Trust me when I say, you don't want this woman working your event, least of all your wedding. Not only will she not perform, but she will suck the joy right out of you in the process. Be nice to yourselves. read more
