I unfortunately didn't get a chance to experience Swan Pools work on my busted solar panels... but I DID thankfully contact them (because I'm an idiot who doesn't know a thing about anything that may potentially reside inside Home Depot) via their website. The following morning I was emailed by the sales coordinator, Jana. She took the time to write me back, explain what they DO do (install solar power-generated electricity) but sadly what they do NOT do (deal with solar heating for pools). However she did refer me to an internet service that provides contacts for just about any home repair you may need. That was so kind! What a great sport :) Thank you Jana for your hand in helping this dummy out!!! read more

This is a quality company, with a quality person running the show (James Fraser), who does super quality work. Doesn't get better than that! Highly recommended. read more

Here's the real deal, Pool companies have largely gone corporate. What that means is limited flexibility and an over emphasis on profit, often at the expense of customer satisfaction...but not at SWAN. These guys have been family run for decades, and the attention to detail shows. It all starts with Jim Eldridge and his pros putting together the plan, and the seamless handoff to Sal DeGrasso who manages every aspect of the tenured install team's workmanship. Look no further than SWAN if you want to ensure you end up with your dream pool at competitive price. read more

DQ designed the most amazing pool for us and transformed our backyard into a resort. DQ is an amazing guy to work with and his team delivers. He was transparent about the price and timeline and they put out the highest quality pools in OC (cant ask for much more than that). Dont waste your time interviewing a bunch of flakes like I did, just call DQ and get it done right the first time. read more

Their designer/salesperson made us great plans and we were very pleased with his designs. He was unable to oversee the job and as a result it was a total disaster. This project that we were told would take 3-4 months took over 3 years. It has now been 12 years since the completion of the job and the upgraded equipment they installed has all failed and had to be replaced. Also the upgraded pebble coating was applied too thin and must be replaced. Bottom line is that we discovered after speaking with their subcontractors that this company paid them insufficient amounts of money to complete the job correctly. We are left facing a total spa/pool remodel after only 12 years. This is with professional pool service weekly maintenance and numerous repairs up to this point costing thousands. The neighborhood all know to stay away from Swan Poolsand you should too. read more

Swan pools has been around for many years so, you would think the customer service and Tec support would be fantastic. That is not the case at all. If you buy a pool it might be better to find a pool company that is small and will pay more attention to details. The only time they show up when they say they will is when they come to pick up a check. They always show up when the sun is setting and there is no light left to work and tell you they will be back the next day and still not show up. Very frustrating to say the least ! read more

A few months ago we made the decision to remodel our backyard and add a cocktail pool. We chose to work with Swan Pools and it was the best decision we could have made. From our designer, DQ, to our project manager Juan, to the office staff and the construction crews we had doing the work, we couldn't have made a better choice. Swan Pools has been in business for quite some time and really knows the ins and outs of this industry. Juan was with us every step of the way, making sure everything was done perfectly, inspections ran smoothly and ultimately, that we were happy. He knew exactly what needed to be done so that we passed each inspection in a timely manner. It was because of him that we were able to finish this project so quickly. We began the project in the beginning of summer and have been swimming for over a month now! I cannot say enough great things about this company. I was actually a bit sad when it was finished because I would miss having them around. I would HIGHLY recommend Swan Pools to anyone looking to add an in ground pool or spa. They are the very best! Thank you Swan Pools! read more

Swan Pools - Pool & Hot Tub Service Near Me - Lake Forest, California

We have lived in Orange County our entire lives and Swan Pools has always been recognized as a premier pool builder in the area. Which is why when it came time to selecting a company for our project, they were at the top of our list and they absolutely delivered on their reputation. We couldn't be happier with the results. From the start, Jim Eldridge listened to our vision and what we wanted in the backyard. He produced a design that included everything we asked for and surpassed our expectations. The construction process can be long and stressful, but our project manager, Julian Carrera, took the stress out of it. Julian communicated very well by answering our questions and most importantly, picking up the phone and returning phone calls. Julian was also present for the inspections and was excellent at coordinating schedules with the sub-contractors, making it an overall smooth process. If you are in the market for a pool, we highly recommend Swan Pools and working with Jim Eldridge and Julian Carrera. read more

Please read this before using this company! We started building our pool in May 2019 it is now November 2019 and our issues have still not been resolved in fact they have been ignored, even after the owner himself came out to our home to look at our pool and promised that he would take care of it. We never heard anything from the company again after that. To start off our brand new pool looks like it's about 25 years old. We have white grout however the grout has black and brown spots all throughout the entire pool it looks as though our brand new pool has molded which is not appealing to us or to our company that we have over. Also the benches and the floor are uneven and have large scratchy areas on them, so if you want to sit on the bench good luck you might scratch yourself. The plaster is stained it looks filthy and there's nothing we can do to get it clean simply because its stained not dirty. The few times that they did come out after complaining calling emailing nagging them basically, they came out and had us buy acid in large amounts of chemical acid in the pool. This still did not work. The plaster did not need to look like they started filling the pool and when it was done filling our set up appointment was not for four more days! I called the office because I'm no expert but pretty sure it should no sit still for four days! I asked them to please have somebody come by just to turn the pool on or even just to call and walk us through how to turn the pool on so that it did not sit for four days. They never responded no one ever came and four days later when they finally turned the pull on it was too late. We did brush it as instructed but the dust had no where to go! We brushed it and brushed it and brushed it, but as soon as we would brush it the plaster dust would just settle right back and go nowhere because the pool was not on therefore it stained. I basically had to call and threaten legal action to get them to finally pay attention. We thought the issue was taken care of when the owner came out (he even shook my hand) but that was over three months ago and we still have not heard anything from anyone on how these issues will be resolved. I'm pretty sure they're just waiting for us to give up. If I was not experiencing medical issues I would've sued them by now. I can send you pictures and videos of how the pool looks also emails and texts that I sent to the company if you are having a hard time deciding. I recommend finding another company and saving yourself a whole lot of hardship. You can email me at julzmail2008@aol.com I read more

Mike W Irvine CA Just wish to thank the folks at Swan Pools for the beautiful pool, BBQ and landscaping. It is state of the art. Every thing from the drought resistant plants and irrigation to the mobile phone app to control the pool and spa remotely. My thanks to Domie and Debbie for the design and materials. The project manager Brett Starnes kept me apprised of all the contractors and when they were going to come to my home. My thanks to Martine ( Masonry, block walls, stacked stone and BBQ ). Carlos ( Demo and tree removal). Mario (Irrigation and planting). A pleasure to work with a company like Swan Pools! read more

Called Swan and customer service was great. I told them we were looking to put in a built in jacuzzi and bbq. The person they sent out was over an hour late to the appointment and seemed a little upset that I had already had the plans drawn up. He told me he'd have our estimate the following week and set our appointment for 2:30pm that next Monday. That next Monday he called at 2:15pm and said he couldn't make it that he'd call me back to reschedule, 6 weeks has passed and we haven't heard from them, I should have read the reviews prior to contacting them, needless to say we've decided on another company read more

Swan Pools has built 2 swimming pools for me in the past 5 years. Jim has designed both and I appreciated all the time he spent to create a design which met my needs. The construction of the pool was a smooth process and went as planned. The end product turned out great and we have received many compliments on the pool from family and friends. I wouldn't hesitate to use Jim and Swan Pools again. read more

We signed our contract April 2013 with Jim. He told us the pool would be done 8 weeks from the date they received permits. They started in late May. They didn't finish the pool until the end of Sept and they didn't pass final inspection with the city until the beginning of December. Swan is a joke. They made promises that they didn't keep and lied to my face throughout the process. Don't sign a contract with them because you can't get out of it! We made this mistake. Jim told us we should put the pool equipment near the jacuzzi because it was more energy efficient. It looks terrible and later found out that they only do that to save themselves money. They went weeks without working on our pool. They would make up the most ridiculous excuses why they weren't working. The biggest flaw was to our decking and coping. It started cracking 2 days after the pour. The colors were totally off. Our decking was leopard print - literally! Swan kept saying it was normal and it was drying. After a month, it was still leopard print. In order to continue the project, we settled on them covering the decking and coping with Sundek. It looks better, but not what we ordered. I could go on and on about how horrible they were... Don't believe them and do your homework! read more

My husband and I were referred to various pool companies and narrowed down our interview to three. We chose Swan Pools as we were extremely comfortable with their years of operation, their staff, and their expertise. Holly was our designer and was helpful with suggestions to ensure that we got the pool of our dreams. Sal was our project manager and was readily available to answer any questions or assuage any concerns that we had. He oversaw the construction of our pool and put us at ease when unforeseen actions occurred. New experiences for us but not to Swan Pools. Sal was a treasured part of our overall experience. Mike, the construction manager, would come by periodically to make sure that things were running smoothly. They were. Andy thankfully was here when it was time for inspections and that was a relief to us. He went over all the equipment with us so that we knew how it worked and we felt comfortable with it. Debbie, who runs the business office was a huge help with the payment side of things as was Annie who usually is on the other side of the phone. We would recommend Swan Pools to anyone thinking of installing a pool. We felt comfortable from the beginning and have been very happy with our beautiful pool and spa. read more

Great service provided by a great company, with great, hard-working people! I would recommend them to anyone looking for help with their pool in a heartbeat. read more

We hired Swan Pools to build our dream pool and spa. They did an amazing job!!!!! My husband and I bought a fixer upper about five years ago, and this was hands down the smoothest project we've done. By. Far. We worked with Amy on the design, and she was so creative and fun to work with. Sal was our Project Manager and was on it. He stuck to the timeline, communicated extremely well, was always available, rolled with all of our last minute changes, and overall was truly a pleasure to partner with. Everyone that came out was professional, did top notch work, and treated our house like their own. Everything turned out beautifully and met our incredibly high standards. This project really couldn't have gone any better. If you're looking to build a pool or spa, you have to use Swan. read more

I purchased a custom home and I knew I was going to put in a pool, but I wanted to make sure it was going to be beautiful and the utmost quality. I did my research and found Swan Pools to be one of if not the best pool builder in the area. I met with their designer, Domie Quintana and he s pent time with me making sure that the design of my pool, spa and features were top notch. I could tell that he genuinely cared and I really felt he understood what was important to me and that the outdoor living space was commensurate with the property as it existed. Domie listened to my ideas and helped me design something that is awesome for me and my family long term. I am grateful, because when I was looking for a company to work with, I learned of so many projects out there that never got completed, or the people or other companies that promised the world and didn't deliver. I have heard the horror stories of runaway costs and the frustrations that accompany all of that. I do not have a typical property and therefore, the working conditions were not the easiest yet at the end of the day, I am more than impressed. I felt it was important to share my experience because I know that the investment and process can be overwhelming and nerve racking for anyone and it's a big decision. I have no problem referring Swan Pools and especially Domie. His talents became my dream yard and it's gorgeous! Joseph Khein read more

Customer service is second to none . Great employees that pay attention to detail. The owner is great and part of the crew. I highly recommend Swan Pools read more

Swan Pool's professional team made all the difference. There were no false promises that went un-redeemed after the contract was signed, and their long-standing installation subs reflected the best quality standards of the industry. Jim Eldridge (sales) and Sal DeGrasso (Project Management) were great Ambassadors for Swan Pools. From my experience, it will be their efforts that ensure the continuing success of the company. Quality people and consistently clear communication made this pool construction experience a positive stand out. I strongly recommend you minimize your risk and choose this industry leader. read more

Swan Pools built my pool about 15 years ago. We have always gotten compliments from friends and other visitors on the design and quality. When it came time for a remodel, we called Swan. The owner, Cecil Frazer even came out to our home himself to offer his advice. Now we have a new Pebble surface, Energy efficient Heater and Filter Pump. The pool has never looked or operated better. I have to wonder how many other swimming pool contractors managed to survive this last economically challenging environment? My guess would be, not many. It says a lot to me about this company and the people who run it. Hats off to Swan Pools for a job well done. read more

As it turned out we decided not to move forward with a water feature in our yard, but I felt compelled to say what a pleasure it was working with Domie Quintana, one of Swan's designers. To say we were impressed by the creative design Domie crafted would be an understatement. His design was a combination of beauty and functionality that demonstrated the understated elegance we desired. But it wasn't just the design that impressed, what made Domie such a pleasure to work with was his willingness to help even after we told him that the water feature was no longer a part of our plans. If you are considering a pool or spa, it would be a mistake, not to take the time to meet with Domie. read more

Swan built us a beautiful pool and it was on time and built two years ago. One way to judge a pool company is do they come back if you have problems in the future . Well I called Friday with a broken lid on my pump and it was fixed Tue. That is great service and the staff Debbie and Ashley do a wonderful job. No company is perfect and building a pool takes a lot of patience but fixing a problem is the best way to judge a company so we are pleased to give them a recommendation. read more

We can't say enough about the experience we had with our new pool construction. From the moment we met with Domie who was our designer, we felt good. We visited the showroom and picked out all the coping, tile and plaster color. Domie drew a sketch for us of what our pool should look like and the real thing was just like it. They took care of everything. The best part was it came in on budget and on time. Everyone was so helpful from the office staff to our supervisor Brent. If there were more than 5 stars that is how we would rate them. If you are considering a pool, be sure to call them. Not the cheapest but worth every penny. read more

I was impressed with Jim Eldridge as our designer for our pool and spa. I felt he did an amazing job an always returned my calls and answered my questions. I was excited to work with the company since Jim had left a good impression. Then the construction started. Everyone was very nice, but it was like pulling teeth to get things finished or to have someone show up or sometimes to even return my call. I was very disappointed in the commitment of the general contractor and the workers. After a 7 month project of putting in a pool and spa, I wasn't happy with the results. We have two fountains in the back wall that have never worked right. When we brought it to their attention the final conclusion was that they must of come from the factory defaulted. Well that didn't fix my problem. So now I am stuck with two fountains that don't work properly since they didn't fix it. To make it worse our concrete came out looking like a leopard with dark spots throughout the entire backyard. After constantly talking with the concrete people and James our contractor. We still have the spots. They acid washed it twice, nothing. Then I was told it would go away nope. Finally the head man from the area came out and met with my husband. After being told this was normal from James and that it wasn't a problem we finally got the head man Cecil to agree that the quality wasn't excellent. Again they didn't fix it. After paying over 80,000 for our pool I am now stuck with these two problems. Cecil did send us a $500 check back saying he was sorry it wasn't up to our standards, and my thought was that it shouldn't be up to anyone's standards. I would be ashamed to have my name connected with this. Now to top it all off I finally thought I was done working with them and I come to find out that my dryer vent was cemented into the ground. They connected it to the drain, which in theory sounded great, and we trusted the contractor. After having to call a company to come out a clean my dryer vents, only to be told that this isn't up to code and is a huge fire hazard!! Great I've had it like this for almost a year. It had been a week since I called to let Swans know that I needed this fixed asap and I am still waiting to have someone show up to fix it! To say I am mad is an understatement! I would never use Swan Pools again! read more

When we moved into our new home, we were overwhelmed with numerous contractors wanting our business to landscape our yard. A friend recommended Swan Pools and we decided to at least meet with them to see what they had to offer. We knew we wanted a swimming pool and that Swan Pools builds beautiful swimming pools and spas. After our first meeting with Jim, we knew Swan Pools would be one of two contractors we would definitely use. We had no idea Swan Pools was in the hardscape and landscape business. We just thought they built beautiful and amazing pools. After seeing the first design, we were ready to sign on the dotted line. Jim's vision was beyond what we had imagined for our new home. It could not have been more perfect. Once we started the process, working with the design center was so easy. They were extremely helpful and knowledgeable and guided us through all of our material selections. Then watching our dirt yard transform into a beautiful paradise was truly spectacular. We now have a breathtaking oasis that we will enjoy for many years to come. Swan Pools delivered everything they promised.....and more. They were reliable, responsive, attentive, respectful, and kind. From Mike (who oversaw the entire project) to Mario (lights and landscaping), Marty (hardscape), and Juan (supervisor), each one of them and their crews were exceptional! They ensured work was completed accurately and timely. They kept us updated and truly went above and beyond to ensure we were satisfied with their work throughout the entire process. More importantly they were pleasant, kind, and respectful. We truly could not have been more pleased with our decision to use Swan Pools to transform our new house into an amazing home. read more

Swan did a wonderful job with our pool and spa. They've been in business many years and you can see why. What is most impressive is that they stand behind their product. For example, we started having water pressure issues with the jets in the spa. After trial and error, many conversations, and many visits from Swan reps the problem was finally solved. I've never "yelped" before nor have I ever been on the website. I was surprised to see some of the previous (recent) poor reviews, we had a fantastic experience thru the whole process. Jim was our initial point of contact and James was the project manager. Both were equally impressive insofar as product knowledge and were always punctual. My wife and I had in mind an exact design/style and they made it come to life. Combine that with their willingness to stand behind their product give them an A+ from me. read more

By the time that my husband and I met with Domie, we had already interviewed 3 contractors, and we were seriously considering selling our house and purchasing one with a pool. As property managers, we have dealt with dozens of contractors over the years, and we cringed as each pool contractor uttered the terms "unforeseen circumstances", "possible additional costs", etc. We were jaded by the time that we opened our front door to Domie. We were skeptical of his positive energy and enthusiasm. When Domie asked if we had 2 hours of time to discuss our project, we wondered why it would take so long to just show us pictures of previous projects like all the other contractors had done. But, Domie was different. He spent time just chatting, and asking what we wanted as a family with regard to our backyard project. For example, did we want a pool for exercise, play or both? After an hour, Domie felt like a family member. Once he knew what we liked in terms of form and function, we walked around the backyard and took measurements. We wanted a pool, spa, waterfall, slide, grotto, patio, and cook area. Then, Domie sat down and started drawing up a design. Within a half hour, he brought our possible backyard project to life! The other contractors wanted us to pay a fee for this! When we next met, Domie had specific plans drawn up, and a rough estimate of cost. Other bids came in slightly lower, but Domie guaranteed that there would be no "unforeseen circumstances costs" with Swan Pools. Domie helped us decide on the details of the project, and we had a firm bid within an hour. We never felt any sales pressure; and, after meeting the owners, we felt like we were dealing with a reputable family business. We signed a contract with Swan pools, and had approval of our HOA within a few days. Swan pools took care of all dealings with the city, and after a few adjustments to plans due to upslope conditions, excavation began a month later. Now the clock had started on the estimated time for completion of the project. Sure enough, the excavators had difficulty, and we waited for the "unforeseen costs", BUT Swan Pools honored their promise, and WE DID NOT PAY A PENNY MORE. Each stage of the pool building process moved swiftly forward. Domie and James (the project manager) answered our calls within a few hours, if not immediately. Domie was an advocate for making our dream a reality, he conveyed that well to the rest of the Swan Pools team, and James executed the project with great professionalism. We had a few difficulties along the way. Our neighbor had a leak in their pool, and water was seeping into our yard at a rate enough to draw the attention of the inspectors. Cecil, one of the owners, went to our neighbor to detect a leak. His experience, demeanor and professionalism averted any uncomfortable conversations with our neighbor. Our patio cover was our next major obstacle. Due to its length, the city wanted to have a pilaster in the middle of our patio. After 5 weeks, the city, and an additional engineer hired by Swan Pools, agreed on a plan. We were back to construction, but abysmally behind schedule. However, we are so pleased that Swan Pools fought for the original design. Yet again, no additional cost to us :-) To our pleasant surprise, Swan Pools has not abandoned us after we made final payment. We have had 3 minor issues in the 3 months since the completion of our project, and James responded and resolved all issues. Our dream project is a reality that far surpasses our expectations. Our backyard oasis rivals many of the outdoor pavilions and water areas that we have seen at 5 star resorts. Although the process was long and painful, Swan Pools delivers on their promise, and they truly stand by their craftsmanship. We highly recommend Swan Pools! read more

I had an appointment for tonight at 7:00 p.m. for a designer to come out. I even received an email from Someone last week confirming the appointment. I had to move schedules and activities around so that we could be home for the appointment. Nobody from Swan showed up. Nobody from Swan called to say they were unable to make the appointment or that they were going to be late. Needless to say, if they can't keep an appointment, for a new client no less, how can they possibly be relied on for the investment and work of a pool. read more

What a nightmare. I spent so much on our pool but it was (and is still) such a headache. To be clear, other than the design of the pool, they don't actually do any work. They just sub contract all the work to a variety of construction companies. They will tell you that you are paying more with them because of the quality you receive but they just randomly assign a sub contractor based on whoever is available. My fire pit came out so ugly that it looked like a cartoon cake that had deflated in the oven. The pool floor started fading within 2-3 months. The lights in the pool do not work. And the filters barely clean the pool. I have contacted them for the last 3 months to try and resolve the issues. However, I just keep getting told that someone will reach out to me soon to resolve the issues but nobody ever does. Save yourself some money and just go with a less expensive company and set some money aside for post construction repair. You will be in the same situation but you will save a lot of cash. But hey, at least I got some random umbrella post holes that I never asked for. read more

Took several attempts to get a firm quote, when I explained they were out of the Ball Park they simply said Too Bad... If I am spending $100,000 dollars I would at least expect some reasonable response.... A waste of 3 weeks... read more

Domie Marcus of Swan pools is AMAZING!!!!! He has so many wonderful ideas and helped me immeasurably since I never built a pool before. He is a artist and a visionary. He even helped me with my landscaping. I couldn't have done this without his guidance. Everyone is impressed by my pool and backyard. Thank you Domie and Swan pools!!! read more

Worst experience and would never recommend to anyone. After beginning our project, the overall manager of our project was fired for incompetence, so my husband picked it up from there and coordinated the rest of the project. They never hired a replacement, which resulted in my husband coordinating and managing the remainder to the project. They refused to help with the completion and any help Would never ever recommend and for sure would NEVER use again. read more

Swan Pool has always delivered the product they promised. Cecil and Jim are the best. The best compliment we can pay them is that we would purchase our next pool from them with no hesitation. They are just the best at what they do. John and Kathy read more

I had the absolute worst experience with this company! Everything they promised sounded good, but when it came to the execution of the project, I never saw the salesman again! All of the crews were sub-contractors, no employees were from swan! I didn't want the pool light installed where I could see it from my window, but they didn't want to move it, so they promised I wouldn't be able to see it from the window..WRONG!!! I had the "cool" fountains installed, they never worked right. The control box they installed stood above the surface level, and was just a hideous black plastic utility box with a green lid! They talked me into the 3m granule surface, said it would be smooth. It looked pretty, but I honestly don't think the crew that installed it knew what they were doing. The surface was rough, and every time we went in the spa we got a rash! They send two guys out to fix the problem, drained the pool, acid washed the surface, AND MADE IT WORSE!!! Then they said I needed to call the manufacturer to solve the problem! In addition, they talked me into the salt water system, which NEVER worked properly! They could never get the cell to work properly. After a year, they said it was out of warranty. Upon completion of the installation, one of their technicians was supposed to come by and go through the equipment, how it functions, and the proper use of the equipment and controls. The day we were supposed to do this, I found the manuals for all of the equipment hanging on the pool equipment. When I called them and reminded them that they were supposed to be there to talk me through the process, he simply said, "the manuals are very easy to understand." Really?? I just spent $90,000 and this is the type of professionalism (really the lack there of) I receive?? After feeling I had purchased a "lemon" I decided I would call the owner, who happens to be the license holder and didn't actually run the day to day, and his response was, "well let me talk to Harry and hear his side of the story." Which would have been fine, but the tone was that of, "yeah, whatever, I'm just listening to you complain. I'm not really going to do anything about it." I would NEVER, EVER use this company, or suggest this company to ANYONE!! An absolutely horrible experience. read more

Well, do not waste your time even setting up an appointment. The "sales person" came (at least on time) and told me up front that they were more expensive and than most other places and that they took over a month longer to build their pools than other people. So if I was looking for cheaper or time efficient, they were not the person for me. Any questions? I was shocked! read more

Choosing Swan Pools is a smart move. We are still in the beginning stages of deciding on a perfect backyard pool and spa plan. Besides the fact that they have been building pools for several decades, we are so pleased with our designer, Domie. His professionalism is a breath of fresh air. With his extensive design experience, he offers great vision, patience and respect for client's budget. Be sure to ask for Domie! read more

I really enjoyed working with this company and the team they assigned to create and install our pool.

I'm a few weeks in to the construction of a new pool and backyard landscaping. Swan has been super helpful and has gone beyond what I expected. Domie Quintana did a great job on the design and saved us some money. He's also a good resource to ask questions related to pools and landscaping. So far I'm very pleased. read more

Swan Pools did an amazing job designing and building our pool and back yard. Everything Jim Eldridge said was truthful and accurate. It was a fairly complex project because we live on a hill in San Juan Capistrano. Jim and his team did an outstanding job of integrating 4 existing Canary island date palms into the project. They finished on time with no cost over runs while achieving the highest level of workmanship and customer service. I highly recommend Swan Pools and Jim Eldridge to anyone looking to build a pool. read more

Charlie built a beautiful pool for us just over a year ago. He has consistently been available to us to answer questions. The permit process was incredibly complicated but he got it done and our pool was built without a hitch. He uses trustworthy and reliable builders and there were no surprise costs. In general, construction projects are difficult, expensive, and stressful, but the pool turned out to be the least difficult out of all the other jobs we did. read more