Dr. Siegel is the best primary care doc out there, and I've gone through a few! You never wait…read moremore than five minutes, her staff is friendly and helpful, and she has a great "bedside manner" - warm and compassionate yet effective and efficient. I actually look forward to my visits with her, as I feel like I have a true partner in managing my health.

Dr Von Lepel is the most caring and compassionate doctor around. She LISTENS to her patient and…read moretruly cares.

You will not get in, or feel cared for. Staff is not customer oriented. I'm a local and have gone…read morehere for years it's come to the point where I can never get in and and I am treated horribly by the receptionist. If you need help urgently go to Morrisville emergency room. Unlike this place it has 5 stars and they always help me.

They do not return calls. Ever. On hold for approximately 20 minutes before forced to leave a…read moremessage after nearly every attempt to speak with someone on the phone. Billing department is a mess. I've paid bills that ended up in the hands of a debt collector months after SFP cashed the check. Beware of every service they provide. It's been this way for years....

I am unsure why this medical office received such bad reviews. I was seen almost immediately…read more Everyone greeted me warmly from Stacy to Paulette to Tina. Ashley who guided me to the patient exam room and did my triage/pre-assessment was very kind and patient, and also had some pretty stylish boots. For a medical office, I must say they were a stylish bunch and I let them know it, but I did go on their Casual Friday as they told me it was. The office was also very clean, smelled nice, and even was decorated for Christmas. It seems that they are quite booked because the physicals they had available to book were few which is a good sign. It's just a little bit challenging if you are a new patient (which I was/am). Overall, I just wished to say that the staff was very nice. Dr. Sarah (who is an ARNP, but i still call nurse practitioners and PA's doctors anyways lol) was pleasant and went through my health questionnaire and also addressed my cold/swollen lymph nodes concern. I also like that there is a pharmacy located behind the office as well. A nice added touch was the Christmas tree in the corner that had knit mittens on it that you could either take a pair from or donate a pair to. There is also a bulletin board that communicates things such as vaccine schedules, therapy help, and other things like a wellness drumming session which i did not know existed. I had to schedule my physical exam a few months out, but I appreciated the promptness of my appt. and the candor in which the staff demonstrated towards me. I hope this review helps start a positive review trend.

I have been going to St. Albans Primary Care for over 7 years. They had a rough patch a couple of…read moreyears ago with the office staff being rude but they seem to have made definite improvements as they have been amazing ever since. I see Susan Williams. I never met a more amazing health care provider. She actually listens and helps with your issues. The only reason I stayed during the rough patch was her. I have never regretted it. I also love the mitten tree at Christmas :)