Cancel

Open app

Search

Sutton Auto Parts

5.0 (1 review)
Closed 8:00 am - 5:00 pm

Sutton Auto Parts Photos

You might also consider

Recommended Reviews - Sutton Auto Parts

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of me b.
0
25
0

15 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Walmart Auto Care Centers

Walmart Auto Care Centers

(2 reviews)

If you're ever thinking that your car just has way too much oil in the engine, or, you've been…read morelamenting that your car just rides too darn smooth, then this is the place for you! Let's start with my wife's 2016 Infiniti. Cost me a lot of $$$. She's loved it since the day she got it. Took it to the Walmart Auto Care center on Scott's Fork. They changed the oil, then shortly thereafter, it began making rainbows on the pavement when it rained. Took it to another mechanic, asked him to see if he could find anything. Five minutes after putting it on the lift, he came and got me. Put his finger up under the engine pan and touched the oil filter, and showed me how he could spin it back and forth with one finger. Wow. If that came off, it's a new engine. I asked him if anyone else ever had the same issue with them and he indicated that it happened "all the time, and when there's damage, they never claim responsibility". Another occasion, I had them install a set of tires on my truck. I told them, as per the manufacturer, "The yellow marks on the tires should align with the valve stems". And of course, when they install tires, they throw in a mandatory extra charge for "lifetime balancing". A ripoff in most cases, but I was able to figuratively beat them over the heads with their own policy until my vehicle was right. Picked the truck up and drove it home, and it came close to dislodging the fillings from my teeth. Terrible vibration. Got out and looked, sure enough, tires not aligned with the valve stems. And they had PILED the lead weights inside the wheels in an unsuccessful attempt to get them to balance. I mean, halfway around the inside of the wheels was gobbed up with lead weights. That in itself should have indicated that something was wrong... Took it back and told them. Showed them the marks. "Those marks don't mean nothin". My response was, "The manufacturer seems to think they do," and I showed them the document from the manufacturer stating that the marks must align with the valve stems. Technician's first response was that they weren't going to do it because it might be that my tires were defective. Truthfully, they were reluctant to put my truck back in the bay, lift it up, pull all four wheels, remove all four tires, put them back on in the correct orientation, re-balance them, and reinstall them on the truck. I mean, they would actually just doing the same job they'd already done for a second time without getting paid for it. So I told them, "That's fine. Re-balance them without pulling the tires off if you think that will fix it. But, remember that I have lifetime balancing, so I'll just keep bringing it back until it's right." Reluctantly, they removed the tires and reinstalled them with the marks at the valve stems, re-balanced and they were perfect. I guess my advice is, if you have them do any work for you, take it to a REAL mechanic and have their work checked before it destroys your car. Or, just skip Walmart altogether and take it to a real mechanic.

I DO NOT RECOMMEND!! I went there to get my oil changed in my 2018 Nissan and the lady told me it…read morewould be $44 due to it requiring synthetic oil and that they would call me when finished. Well 5 hours went by and I never got a call, so I went down myself and the same lady would not help me and another guy did and try to charge me $75 and said my car required NINE quarts of oil (not possible for my car). They kept trying to get me to pay it then tried to "negotiate" and charge me for SEVEN quarts, but my car requires only five. After waiting forever I finally got in my car and was reading my receipt and everything I paid for. They were supposed to fill my windshield fluid up and vacuum my mats out where they got it dirty. THEY FAILED TO DO BOTH!!! They tried to scam me out of some money since I am not a local and I am not the first person they have tried that to after talking to some guys at work. PLEASE DO NOT GIVE THESE GUYS YOUR MONEY!! THEY TRIED TO SAY A NISSAN ALTIMA REQUIRES NINE QUARTS OF OIL!

J & J Auto Salvage and Parts

J & J Auto Salvage and Parts

(3 reviews)

If I could give 0 stars...I would! Early Saturday morning I was in a car accident. J & J was called…read morefor my tow. Around 9am that same morning I called and spoke to a woman. I told her that the tow man and police officer (both were great) thought I may just need a tire to get my truck back on the road. I told the lady that on Saturday morning and I also offered to pay my tow bill. She told me she did not know for sure about the tire and she did not know what the bill was and that she would get back to me that day. I waited all day to hear from her and NOTHING. I did not call Sunday assuming they were closed. I started calling again Monday. After several calls they called me back. She told me I needed a tire and a rim but they didn't have one. I asked again what I owed do I could pay. She told me again that she did not know and that she would call me back....and again NOTHING! After calling 12 places I found a tire and rim. So since I can't get a return call I was in their office lot at 8:23am. It said on their website and their door they opened at 8am. I called and called and finally at 9am there was still no answer, no call back and no one in the office so I called the non emergency police line. They called while I was on hold and got someone there after I explained to the officer that I have spoken to someone twice trying to pay since Saturday and that I called 16 TIMES since Saturday trying to get my truck returned. The officer spoke to someone from dispatch and told me someone would be right there. I waited a few minutes and someone showed up. He looked at my truck and said he didn't think just a tire and rim would get it back on the road. I told him that the tow man and officers said they thing would and do did the lady I spoke to Monday. So I told him I found a tire and rim in Huntington and that I was going to drive it there and bring it back to pay them to put it on. He came back out a few minutes later and asked me if I just wanted him to put the spare on my truck so I could take it. I had borrowed a car to do the running around, went back and got her to get my car out. He also told me their credit card machine didn't work so we stopped and pulled out $300 which was my maximum daily withdrawal. We returned to pick up my truck and he said it was $360 if I had cash or just over $380 with a credit card!!!!!!! I asked him why it was so much? He said he did not know. I asked him for an itemized bill and he told me he had no way to get me a bill but he would try to have one emailed to me today. I paid the $380 because I didn't know what they were charging me to argue it. DO NOT use this service!!!!! They are scammers! They could have changed my tire Saturday but chose to charge me days of storage not to mention they days I had to pay for an UBER to get to work which was $56 a day round trip for 3 days plus the car I borrowed today to get my truck!!!!!!!!!!!! DO NOT USE this company

The guys here were friendly, funny, the part I came to pick up, they offered to install it for me…read moreeven cheaper than the repair shop I had planned to take the vehicle to at a later date. They were great to us. I'd recommend these guys to anyone!

Sutton Auto Parts - autopartssupplies - Updated May 2026

Loading...
Loading...
Loading...