The Good: Their Employees The crew were really a 5-star…read morerating. They were kind, respectful and honest. I had fun working with them, and they are a valuable asset to the company. The Bad: Communication Disconnect: There seems to be communication disconnect between the management/sales and crew. The crew showed up with 2 12' ladders (16' reach height) for a 24' ceiling spray job. They had to borrow my scaffolding to be able to tape off the rafters (wanted to leave them black and not have any spray foam on them). This was an inefficiency to the project. Equipment failure: The first day they discovered there was a plugged line. I helped troubleshoot for several hours and eventually we got the line flowing but ran out of time to spray that day. Second day: The spray gun malfunctioned. I helped troubleshoot for a couple more hours but without success. Lessons learned is the crews need time to service their equipment. Spending 4 or even 8 hours for an employee to complete full maintenance on a machine that costs tens of thousands of dollars is worth it in my opinion. Delays: The project was delayed multiple times due to other projects. After helping fix their machinery and the time off I had to take from work, I felt that it would be nice if they could could comp a portion of the spray or include another part of the house spray for free. After a negotiation attempt in person, I was told that they had plenty of business and would not be impacted if didn't use them for business. I left with my money back. I will not be using them again.

We hired Harrison Handyman to install sliding glass doors to our patio and remove a wall partition…read more There were several issues from previous owners with previously installed glass doors and the wall partition was load bearing. With each step of the process the two workers kept us informed so there wouldn't be surprises. They STILL stayed within the quote! Great job, done quickly, professionally, and respectful of our home. We will be using them again!

He did two jobs. He was hired through the real estate company to paint the east side of the house…read moreand to put a cap on the chimney. He attached the cap with duct tape. It blew off and was smashed. The side that he painted is cracking and peeling-after less than two years. In my opinion, he put water in the paint to stretch it. He promised that he would call me at the beginning of next week and to come out to my home. If he does and remedies these problems I will take this down.