Have been going to this place for years, and all of my family goes. Probably go about once every two weeks. I am a miso soup fan and have one every time. Generally is quite good, well flavoured, plenty of vegetables and a decent sized small bowl. Last week, it was the first thing I ordered. It came quite quickly, before my wife's first couple of aburi. Without a joke, there was about 1 centimetre of miso in the bottom of the bowl. It was incredulous. Taste was fine but about 5 spoonfuls finished it.
Though I was ordering more, I cancelled them and left. A long term customer bringing the family on a regular basis, and they often go separately now, and that is what you get!
Seriously, blame the server, the weather, whatever - it was a joke. Same big urn in the back right hand corner that it comes out of - how can someone serve such a paltry amount and think that is ok?
Wife's was fine but I don't put up with absolutely disgraceful service like that.
Was suggested to me to go tonight, but there is no way I am going back until I am sure they have picked up their game. Reminded me to highlight the poor service I received. read more