I keep wanting to have faith but I have had so many bad experiences here over the past two years!!!…read more This USED to be my go to Japanese place. The food has gotten A LOT worse over the past two years, prices have gone way up, and the service has declined. The ramen is probably the worst I've tasted. I've eaten ramen all over Japan, USA, Canada, Europe, Brasil, Peru, and this is by far the worst I have tried. I've tried their miso, shoyu, tantanmen, and the WORST was their tonkotsu. I tried two bites when they came out with their new ramen menu, the broth was flavorless, the pork chashu was tough over cooked and inedible, and I tried two bites and sent it back. The worst part is the server and kitchen said that this is how it was supposed to be and wouldn't let me return it for anything else. And they still charged me for it after sending it back to the kitchen and not eating it!! I told them that it was terrible service and they said that if I didn't like the service I shouldn't come back (NEVER WILL). Their sushi sucks, rolls meh, the sashimi came out half frozen with frost cristals when you bit into it, it's like they just don't care!
Yo seguÃa queriendo tener fé en este lugar pero ya me di por vencido después de muchas malas experiencias durante los últimos dos años. Este lugar antes era mi preferido para comida japonesa, pero la comida ha empeorado mucho, los precios se subieron mucho, y el servicio pésimo. El ramen es el peor que he probado en chile y en mi vida! He comido en Japón, estados unidos, Canadá, Europa, Peru, Brasil... he probado su miso, shoyu, y lo peor era su tonkotsu. El caldo sin sabor, los fideos sin vida, y el cerdo chashu tan sobrecocido que ni lo podÃa masticar. Probé dos mordiscos y lo mandé de vuelta a la cocina. Encima no me dejaron cambiar por otro plato, me lo cobraron, y me dijeron que el ramen ES AsÃ! Les dije que era muy mala atención, y me respondieron que no volviera si no me gustaba el servicio. Nunca más!!! El sushi malo, los rolls mehh, el sashimi vino medio congelado y con cristales de hielo al medio del pescado, es como si no les importara la calidad!!