Dr. Susan Baker is my father's rheumatologist, and she has provided nothing but a great experience. Her vast knowledge and skill in both rheumatology and internal medicine have been invaluable for my dad's health. The thing that impresses me about Dr. Baker is her network of professional contacts within the field. In regard to a specialized cardiac problem my father was facing, she immediately referred us to a very brilliant and knowledgeable cardiologist. That sort of coordination between health care providers has really helped us. Dr. Baker takes the time to thoroughly explain my father's condition and treatment options so we were informed and comfortable with every step taken. Dr. Baker is attentive, sensitive, and genuinely concerned about the welfare of her patients, and this has greatly enhanced my father's quality of life. We are truly appreciative of her care and highly recommend her for anyone in need of a knowledgeable, yet caring physician. read more

Susan A Baker, MD - Entrance - Internal Medicine Near Me - Beverly Hills, California

It actually makes me really sad to write this. I've been a patient of Dr. Bakers for about a decade and over the past few years her care and the competency and proficiency of her staff has tanked. Firstly - Dr. Baker doesn't take insurance. The yearly visit is $1,500 and the visits between your yearly exam is $350-$1,500. Know that going in. Dr. Baker's team does not return phone calls. Dr. Baker's team does not follow-up with insurance companies. I have two prescriptions that are sitting there waiting for her office and her office does nothing. So - if you think about it - I paid for the visits and the result of the visits was a prescription that I was never able to receive - so I literally did not get what I paid for. Additionally, she often has inexperienced phlebotomists. I was poked 5 times and now that I think about it - never received a refund for the IV I did not receive that day. Dr. Baker does not treat her tele-health appointments as she does her face to face appointments. At least 5 times I have had a telehealth appointment and she either doesn't show up at all or is so late I can no longer do it. This past week I had an appointment and Dr. Baker was an hour late. Her staff called me at the 45 minute mark to tell me she'd be ten more minutes. Somehow - I missed that call. She called from her cell phone. As soon as I saw that I texted her and tried to get in touch with her. Well - she had already left the office. So, I finally speak to her and she chastizes me for using that phone number which - apparently - was reserved for her concierge patients. When I expressed I had been waiting an hour and wouldn't have time to reschedule tomorrow - with some rather urgent things to talk to her about, mind you. She proceeded to further chastise me - telling me sometimes she's late because of her job. I'm not sure if she or her staff will read this, I hope so. I'm going to provide some suggestions on how to better manage her time - just in case. - Do not schedule appointments (tele-health or otherwise) within 1.5 hours of when you need to leave if you haven't built in buffer throughout the day. - Build buffer in throughout the day. Max of two appointments per hour with at least 15 minutes between appointments. - Schedule an hour in the middle of the day to catch up - Let your clients know that they aren't a priority if they aren't a concierge patient and what the implications of that are. - If you are running behind have your staff call the patients before the appointment time so they can tell you if they have the ability to wait an hour. Dr. Baker has also shifted her focus to anti-aging and while this is novel - there are doctors that specialize in this and do a much better job for that. In closing - Dr. Baker's staff don't do their job, you'll waste your time and money by not being able to get the prescriptions, Dr. Baker doesn't respect your time and you will be left hanging. read more

I'm surprised to see any negative reviews of Dr. Baker or her office staff. Dr. Baker is an exceptional physician -- wise, meticulous, well-informed, and consistently up to date with the latest medical developments. She is also open to non-western approaches. I have a complex cluster of autoimmune disorders, and thanks to her care, I've remained stable for a long time. She also takes a sincere interest in her patients' lives, which is increasingly rare. I recommend her without hesitation. While there were some hiccups in the past, her current staff is excellent. They return calls promptly, assist with prior authorizations, and are both personable and efficient. read more

Dr. Baker is the absolute best. Kind and so detailed. Both my wife and I see Dr. Baker and it's a very body positive experience. She wants her patients to genuinely be well and takes on health in a truly holistic way. The office staff are lovely. She certainly offers tests and options that are cutting edge in the best way. She doesn't just treat symptoms she treats you as a person. read more

Dr Baker is the most unethical physician I've encountered. At our first appointment, she ordered labs and referred me for neurocognitive testing, which required me to take two days off work to complete. I then tried to get the results from her for months. At first, her office said that they hadn't received the results. I, however, checked with the psychologist who did the testing, and she had already sent Dr Baker's office the results. After several follow-ups and requests for my medical records that they disregarded, her office finally arranged for her to call me. The call was less than five minutes, and all she said was that she doesn't have any concerns. She then charged me $350 for that phone call and said she wants to run more labs and see me for another appointment (for what?!?). Spare yourself thousands of dollars and go to a physician who treats their patients with a bit of decency. read more

It is more about the $350 visit than it is about the patient. Baker is impressive on first visit then it goes down hill. Arrogant & insensative best describe her. RUN! read more

Worst doctor I have ever seen. As a woman with multiple chronic health conditions I have seen more than my share of physicians and specialists. However, Dr. Susan Baker tops the list of the "worst medical and health professionals" I have ever seen. Saw her for four visits, before she and her office started charging for blood testing "equipment" without informing me before hand of the new costs. It was then, that I left her practice, and found my current team of truly warm, caring PROFESSIONALS who do not charge the patient cash (or anything) for the needles and syringes for my monthly lab work. No healthcare professional that I have spoken with about this cost, has ever charged patients for those items associated with patient care. Why am I reviewing this today? In the midst, of quarantine and being an immune compromised person, during the COVID19 pandemic I received a text message. From an out of state phone number, so I read it... Inexcusable behavior. It has been more than 5 years since I last visited her office. I took copies of my healthcare records and made it clear that I was no longer a patient of hers. Today's text was a group message to her patients. A callus email stating her office is going to telemedicine visits for one week. I can not believe that the doctor has not updated her files in five years. Warning for the health and safety of you or your loved ones, do not go to Dr. Susan Baker. Susan Baker, MD is a doctor I do not recommend. I think her medical practice is more concerned with making the doctor happy than caring for and treating patients who struggled to manage their rheumatic conditions. read more

Susan A Baker, MD - Internal Medicine Near Me - Beverly Hills, California

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It's difficult to word a review that expresses the gratitude and respect I have for Dr Susan Baker and the degree to which she helped turn my life around completely. I spent countless years incredibly ill, and paid out thousands of my savings for numerous appointments with disappointing & dismissive doctors that left me feeling like a worthless hypochondriac attention seeker. I credit her with a complete life change because of her expertise and because she took the time to listen to me and knew exactly how to treat me and also how to afford the medications necessary. She is my D. House. * Rheumatology, AklsoIt's difficult to word a review that expresses the gratitude and respect I have for Dr Susan Baker and the degree to which she helped turn my life around completely. I spent countless years incredibly ill, and paid out thousands of my savings for numerous appointments with disappointing & dismissive doctors that left me feeling like a worthless hypochondriac attention seeker. I credit her with a complete life change because of her expertise and because she took the time to listen to me and knew exactly how to treat me and also how to afford the medications necessary. She is my D. House. * Rheumatology, A.S. / Sjogren's Syndrome read more

A doctor who treats diseases that affect mostly older individuals, but won't accept Medicare. How helpful is that?

I have been going to Dr Baker for over 7 years. She is extremely knowledgeable, keeps up with current research, and doesn't give up or make you think it is all in your head, when you come in with a new symptom. She goes above and beyond to make sure you get the treatment you need. For example,many of my friends had a series of 3 shots in their knees to cushion them so they would be in less pain. They frequently complained the shots didn't work. Dr. Baker chose a 5 shot course and used her brand new portable ultrasound ( not common practice then)to help identify where to place the shots. I am still walking with zero to minimal pain. She also has a great set of doctors she refers to if it looks like you need another specialist. Her only downside is that like all good, caring doctors, sometimes you have to wait and the waiting room is small. Andrea Gollub Dr Baker bought one early on and even though my orthopedic MD said I would need a knee replace by 2016, I am still walking with minimal to no pain thanks to Dr. Bakers research and care. read more

I was a patient of Dr. Baker's and called her office when I had a cough to ask a quick question about medication. They said they'd ask her to call me if she had time and that there may be a charge for a tele-visit but they would confirm before any call. I even specifically said they could NOT charge the card I used at my last appt. They never confirmed I would be charged and assured me the dr would call me at a designated time. She never did, so I reached back out and ended up being connected to her for a 1 minute phone call where she suggested I take over the counter allergy meds. Days later, they charged $350 to the card from my previous appt without any communication. I only realized after seeing the charge in my bank account. I called to ask about it and spoke to multiple people, all saying I had to pay. Someone even said they checked with Dr. Baker on giving me my money back and after speaking to her, they would not be refunding me. The staff was so cold and difficult. It was such a disappointing experience. Had they confirmed I'd be charged, I never would have called in the first place. read more

I've visited Dr. Baker off and on for several years now. Dr. Baker and her staff are kind, patient, and genuine. Dr. Baker takes her time with each patient. I love the way the waiting room is decorated. It is inviting and makes you feel as though you are in someone's home. Dr. Baker is incredibly thorough and I highly recommend her and her staff if you are in need of a rheumatologist. read more

Wow. Called for an appointment and was informed of the $350 annual administrative fee! Holy cow! What happened to the Hippocratic Oath?

I had been a patient of Susan Bakers for many years. Up until 18 months ago when I relocated to FL. She was the absolute best Rheumatologist I have ever come across as well as one of the best people I have met in my life. She was thoughtful, caring and professional beyond belief. If you want thorough care, and a doctor who goes above and beyond, please make her your doctor. read more

Dr Susan Baker is one of a kind. She is caring and kind and interested in giving her patients the best care. I always leave her office feeling well treated and confident that I have received her best. And her staff is just as kind and competent. read more

Customer centricity and in-depth knowledge is Dr. Baker's Office MOTO! Irrefutably, the Rheumatoid Arthritis disease can turned one's health-related quality of life upside down and not to underestimate the hidden impact on the mental. I had a rough past two years and without Dr. Baker following me closely and bringing all the right options at the table in due time, I simply don't know how I would have find myself out of the whirlwind. This unforgiving condition, Doctor Baker understands all the intricacies of it and provides cutting-edge relief treatments wrapped with empathy and support. She cares very much for her patients! Humberto, well there is not enough words in the English dictionary to explain his devotion to customers. He will do everything possible to put you at ease with blood draw, intravenous therapy and extremely knowledgeable to representing you well in the world of drug providers and insurance system. He is the glue holding all the moving parts for a smooth and proficient experience! Last but not the least is the dear front desk employees. They will do everything in their power to bridge you in a timely fashion with either Humberto or Doctor Baker and support you with administrative documents requirements. Delightful, indeed! This is a Caring and Proficient Team! read more

Dr. Susan Baker has been my Rheumatologist for 10 years and has made my life a lot better - you cannot ask more from anybody. She is very professional, knows her craft, and has the ability to change your life into a better place. Bob Gershon read more

I was referred to Dr. Baker when I was looking for an internist in 2009. My only hesitation was I was misdiagnosed by 4 reputable doctors in the past. As a 40yo woman, with a history of misdiagnosed hashimotos thyroiditis/thyroid cancer that spread to my cervical lymph nodes, I was understandably a little guarded when I made my first initial appointment to meet her. I can only boast and rave about the one on one care she has been giving me all these years. Each time, I have been given an appointment of my liking. I have spent a conspicuous amount of time with her during each exam. She discovered I was suffering from a bout of acute anemia & iron deficiency. She made sure that same day my blood results came in, I met with the hematologist/oncologist (he was a great dr too, just like her!), they both made sure I got an appointment the following am for a blood transfusion - it was Christmas Eve. Whenever I had to have iron infusions for the iron deficiency, she ALWAYS popped in and ensured the orders were correct, and made sure all my questions and concerns were answered with the administrating nurses present. Her reassurance was extremely appreciated. I considered the new illness debilitating, and it was somewhat overwhelming at the time. I continue to see Dr. Baker, even though I have a team of doctors at UCLA. I believe she is worth the extra trip, expense and my valuable time - because I can always count on her competence. She makes sure nothing is missed, by taking a thorough history, as well as speaking to my other doctors to update them on her findings. I am not one to judge an office by its decor, location or the staff. But, I must say I think her staff is pleasant, a direct extension of who she is. Her office manager and assistant are so efficient and thorough. Bottom line, I have referred at least a dozen people who have seen her, and every single one of them not only continue to see her as a patient, they also rave about her wonderful bedside manner and excellent diagnosis and treatment plans. read more

I saw Dr. Susan Baker as a patient (rheumatology - Lupus SLE) for 6 months in 2012. Excellent physician. Would have continued under her care had I not changed employers/insurance plans, but she's one of the best, and happy I had her for the time I did. When I land with another carrier she accepts, I will try to begin seeing her again. My condition has been troublesome, landing me in Cedars Hospital once for 12 days. I found Dr. Baker to be a very professional, thorough clinician, very well-trained and experienced about my illness and open to making me better. In addition, she is very personable and was quite patient and generous with her time. I liked her manner of treatment and was quite satisfied with her process. Would go back in a heartbeat, and recommend her services. read more

Dr. Baker is one of the more effortlessly, naturally concerned, compassionate, non-judgmental and highly knowledgeable physicians I've ever seen. I'm suffering from a condition that has been particularly complex to get on top of and I've repeatedly been surprised not just by her untiring work at getting to the heart of the matter (refusing to rely on meaningless "syndrome" diagnoses) but to return quality-of-life in the meantime. During one particularly frustrating period recently in which a non-related medical issue had me so depressed (yes, you start falling apart in your 40's, I'll admit it) that i basically gave up on ALL medical care, her office kept calling to check up on me and to encourage me not to give up. Her staff are friendly, efficient, fast and knowledgeable and I enjoy seeing them and joking around with them whenever I'm in the office--which is never very long, as I almost never have to wait for more than 5 minutes. I hesitate to sound as if I'm gushing, but Susan Baker is not just an exemplary physician, she's an elegant, gracious, genuine human being who clearly sees and treats her patients as human beings first, patients second. i cannot in any way, on any count, agree with the two extremely negative reviews listed herein... Anyone calling themselves "The Peoples Advocate X" sounds a little pre-disposed to negativity and drama if you ask me (it's just Yelp, people, not The Hague) but I would urge anyone to meet this excellent doctor and judge for yourself. read more

I barely know what she looks like because that's how little I've actually seen her in my 3 visits to her. She gave me extensive testing which I already had from other specialists and which I didn't even want or need. I had to order my own tests from the lab and hospitals & look up the results online because she was so vague over the phone. She also called me 3x to tell me the result of another test so obviously records aren't being well kept there. I was ignored by one receptionist and flat out lied to by another about the results of a test. When I went to another doctor she said I was treated INHUMANLY because I had not been given aggressive treatment for my disease and that I was obviously sick from my disease. I was hospitalized after I got some injections at her office because I was convulsing for two hours. I let her assistant know and the response was " I'll have her call you" guess what, she never called. I get the hint that this office doesn't want to treat me for whatever reason that may be...but maybe just tell me that instead of letting me suffer. I lost my job and my whole life with the onset of this disease and I partially blame Dr. Baker for neglecting me so severely. read more

For nearly two years, I was shuffled from doctor to doctor, trying a wide array of specialists to deal with my chronic pain and a variety of ailments. Numerous painful tests and injections, regimens, taking drugs with horrible side effects, and misdiagnosis after frustrating misdiagnosis. I had all but given up hope, resigned to the fact that I may never find out what was wrong with me, when I met with a Neurologist who told me, "I can't believe you haven't seen a Rheumatologist," and strongly recommended that I contact Dr. Susan Baker. After requesting all my previous records and thoroughly studying my entire medical history, we sat down for an extensive interview about my situation. She was incredibly thoughtful and complete in our discussions, with a sense of sympathy and attention to detail that I was completely unfamiliar with. If there is one thing I remember from that first day, it was her assuring me that I was absolutely in the right place, and that "we're going to figure this out and make you feel a whole lot better." Of course, what better statement could someone hear from a doctor, especially someone who had been through the incredibly stressful and frustrating ordeal that I had been through? No unnecessary testing, a great listener, very compassionate, quick response time when you need to reach someone, results in record time ,minimal office waiting time, a courteous staff, everything I could have hoped for and more. On one occasion, she reached out to me herself because she was going out of town and wanted to make sure I had all my necessary medication. Seriously, I thought it was a friend pulling a prank on me. Chronic pain is incredibly difficult to live with, and Dr. Baker and I are still in the middle of determining the exact cause of my specific condition. But for the first time, I'm actually feeling a lot better, and have complete faith that I'm working with someone who I trust will provide superlative care with incredible bedside manner. I would absolutely recommend Dr. Susan Baker to anyone without hesitation. read more

I went to Dr Baker by referral from my other awesome doc. Having tried one close to Home who was awful I was so amazingly impressed. She took the time to really check everything do plenty of tests and has been working with me to get this figured out. She has helped me find a team of doctors that are taking great care of me. Her staff cares and helps me. I would have been totally lost without her, i feel comfortable in knowing i have the best care. She has become my primary specialist in a large team of docs. I would recommend her without hesitation. read more

Not sure about the one star reviews I'm seeing. I've been under Dr. Baker's care for a couple years and have been so happy with the medical attention and service. The whole office is incredibly accommodating and they were extremely thorough in their Covid safety protocols. read more

I went to Dr. Baker for the first time yesterday. I have had the same internist for 20 years and so, miserable that I had to change doctors I arrived at her office full of anxiety and trepidation, bubbling over with ridiculous panic and neuroses. Dr. Baker spent time to listen to me with kindness and respect, and answered all of my questions thoughtfully and thoroughly. Her staff were wonderful to me and handled my nervousness perfectly. By the time I left Dr. Baker's office, my blood pressure was down 20 points and I was feeling safe and cared for. As I was moving from one room to another in her office for various tests, I caught glimpses of Dr. Baker consulting with other patients, some of whom were clearly suffering from serious health challenges. She was talking to them with genuine concern and gentle care. I was really touched by her sincerity both with me and with the other patients. I highly recommend Dr. Baker. read more

I wouldn't recommend this doctor. She was nice at 1st and really seemed to care but once you pay the 350 yearly office fee things change. At times I felt like I just got on her nerves. I remember one time without my permission she called my psychiatrists and told her I was having a mental breakdown which wasn't true. She did not have that right and she is lucky I didn't sue her for doing that. There are a lot of other better doctors out there. Don't waste your time and money on this one. read more

Taking a geriatric parent to an appointment can be challenging. Dr. Baker is patient, thorough, very detailed, and has a wonderful manner. Additionally she is current on latest studies, making us all feel confident. Doctors sometimes do not even make eye contact with the patient, but converse with the offspring, which offends both patient and adult offspring. Dr. Baker makes sure she speaks to my mother directly, and clearly. So appreciated. read more

Dr. Baker has helped me so much and continues to help me manage my health. She accurately diagnosed what was causing my pain and always shows warmth and a caring attitude on my visits. The people at the front are very nice and helpful as well. Humberto is always there for me, whether it be a scheduling conversation or health discussions. I have recommended their office to friends of mine. Take a pen and write down what she says while in the room. She will suggest other things besides what her office provides, other ways you can help yourself feel better. This part is up to you. She won't make your yoga appointment for you or schedule a recommended referral (that's your job), but she will give you a well rounded discussion to the best of her ability and provide treatment to you within the boundaries of what she is able as a Rhuematologist/Internist. I am very happy with her care. read more

I initially started seeing Dr Baker many years ago as my Internist. Dr Baker is double board certified as an Internist and a Rheumatologist. She is a brilliant Physician, a careful diagnostician, and a lovely human being! She thinks outside of the box, is aware, and encourages both traditional and alternative healing methods. Dr Baker has a good knowledge of supplements, of inflammatory foods, and encourages acupuncture as part of my arsenal of treatments against inflammatory disease. The staff at her office are beyond terrific. They are all intelligent professionals, who obviously are happy in their positions. This makes it a pleasure to interact with them, as I see them every week. Dr Baker has a warm reassuring presence combined with an exemplary intelligence... Physician perfection! read more

My primary physician moved across town so I switched to Dr. Baker for primary care at the advice of a Doctor whose opinion I highly value. I have now seen her twice and think she is absolutely excellent. The office waiting area is comfortable. The wait itself was not too long on either visit. I work during the day and often have a busy schedule that needs rearranging to make office visits. When I make the effort to be on time I expect the same courtesy from others. Some other Dr's stack appointments in a way that guarantees they will be running late everyday. I understand why some Dr's do this, I run my business in the most profitable way I can, so why shouldn't they be allowed to do the same? Luckily this does not seem to be Dr. Bakers strategy and I am very thankful for that. Parking across the street is free for two hours in the Rite-Aid lot. That is a big improvement from my previous Dr. who was based out of the medical towers in Centruty City. There valet is the only option. I avoid valet like the plague but was willing to make an exception in the name of quality medical care. I will certainly keep going to Dr. B. Here staff are all very friendly and professional. She has a very comforting demeanor. It is obvious that she genuinely cares about her patients and will do everything she can to help them be as healthy as possible. She also has a very good knowledge of local specialists for referrals. Now that I think about it I should have switched to her from my old provider a long time ago. I hope this review is helpful to someone. I think a standardized patient review system for medical professionals is badly needed. Maybe Yelp can meet that need. Oh yeah, one more thing. Dr. Baker is beautiful. read more

Normally, I hate coming to doctors but I don't mind coming here. Dr Baker is the best and so is her staff. Humberto is great. I come here on a regular basis and I feel at home when I come here. The decor is nice and there is also free wifi in the building. She spent almost 30 minutes with me on my first consultation/visit and was very attentive and wrote everything down. My old doctor was not as nice and sweet as Dr. Baker. I see that everyone gives her five stars so something must be right. Bedford is the most popular street in BH for doctors and I park right under the building. read more

I saw Dr. Baker today for a consult for my arthritis. She is very pleasant, and knowledgeable. Her staff are also very nice, although I was not greeted when I entered and had to sit for 10 minutes until they acknowledged me. I wasn't taken back right away, had to wait about half an hour, but that was ok. Dr. Baker came highly recommended from another great Dr., Dr. Kristi Funk, who I trust completely. I am told that Dr. Baker is an expert in her field, and she definitely has a great bedside manner. read more

Susan A Baker, MD - Office hallway - Internal Medicine Near Me - Beverly Hills, California

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I have been a patient of Dr. Susan Baker from the beginning of her practice and with out a doubt I am so happy I have her in my life. She is extremely knowledgable, competent, kind, and I feel as if she is part of my family. I moved to Las Vegas several years ago but I drive over to continue having her treat my condition. I can call her if I have an emergency. I have recommended her to my friends and all of them have been so grateful. Dr. Baker shows you that She cares about you. Most of her staff have been with her for years. I can call them if I need something and they are always very responsive. I have many doctors but trust me, She is my favorite.....Mary August read more

It's true not all doctors are equal or knowledgeable enough. It takes years to become a specialist. Some are only hands on the book level not on the patient level. The patient, as I remember usually has some type of physical by the physician that way, they have a road map of the patients body. Yes, Susan needs to figure out what your physical state is by checking you out with her hands. Yes, yes, yes. How do you know Susan, by the book only? Did you feel the patient through the book? Wrong. Well, this Specialist Doctor Susan sits across from you in the exam room like you're a germ. You definitely get your specialized treatment with the $350 price concierge service for one visit you didn't want. So sterile, like you're back in the 50's. So unprofessional and I'm really taken back by this treatment as a past patient. I guess the furniture in the office was suppose to make you feel warm and fuzzy like you're at home. Not! Pay attention to your patient, feel them, touch them, then figure a plan augmented by test results. We put our highest standard to the doctor so please take note before you go through the sterile process. Or Better, listen and do something different with your patients, Doc. read more

Dr. Susan Baker is an angel sent from heaven. She has been my doctor for for over 10 years and I am so grateful. Dealing with a chronic disease can be very scary but her and her team have always made me feel at ease and given me the best care. I have only positive things to say and highly recommend her to anyone that I feel could benefit from her amazing practice. read more

Dr Baker has been caring for me for over 5 years. I have always been impressed with her thoroughness and her 'out loud thinking' during the exams. She does not order unnecessary tests and has crafted each annual visit based on my specific concerns. Everything is truly thought out well. The nursing staff is superb. I am also in and out on time. I've sent a dozen friends and family to her and everyone agrees she is a gem! read more

I normally don't do this but this place is absurdddddd! I do not have health insurance (currently transitioning) however I called since I work in the area to see if I could be seen by Dr. Baker for my discoid lupus and they said it was $750- $1,000 for a CONSULTATION! I mean that is crazyy! I had asked if the testings were included in the fee and it's not!! Seriously save your money and head elsewhere. read more

Dr. Baker goes above and beyond to take care of her patients. She is always there to answer your medical questions. When you are in her office you feel at home with her incredible bedside manner and her caring staff. I would highly recommend this caring, bright, and detailed doctor any day! read more

Dr, Baker is an incredible doctor. I had a very rare condition in my pregnancy and it brought me such comfort to know that I was in good hands. She is extremely knowledgeable and knew exactly what to do to help me! Highly recommend! read more

I am not one to put reviews on yelp but.... Today I called to schedule a consultation with Dr Baker. I wanted to meet her, review my medical condition (I have lupus) and explore her thoughts on autoimmune to see if we agree philosophically on a blended approach to dealing with my autoimmune disease. I too was told quickly about the $350 administrative fee needed in advance of this appointment even though I have good medical insurance. I do not object to this new concierge fee that some doctors are instituting...I actually hope it allows for better service....but if it is an an "annual administrative fee" then I should be able to meet with the doctor and after our meeting decide if I would like to continue in her medical care and then pay the fee...at the end of our appointment when you sign on for care. You see I believe we should be able to choose or doctors. I stated this and thought it sounded logical but I was treated very abruptly by the staff...no understanding...no discussion just argumentative with attitude. I have to say I became a little frustrated but still tried to calmly make my point and see if there was a different way to approach this...stating that I clearly pay these types of fees to other doctors...but instead of discussion the nurse actually hung up on me. In their defense the office manager was not in to speak with me but to hang up on me....a doctors office that supposedly won an award for compassion. I had hoped for a personalized individualized approach. Shouldn't this fee be attached to the second appointment when we are truly patients of the doctor. I had high hopes to meet a doctor that approached auto immune with an all encompassing vision but I guess it is all about the money! A very sad truth. I will be sure to share this story with my other medical professionals affiliated with Cedar Sinai so they are aware before recommending Dr Baker. read more