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    Surface Medical

    5.0 (1 review)
    Closed • Closed

    By appointment only

    Services - Surface Medical

    Nonsurgical body sculpting

    Surface Medical Photos

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    5 years ago

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    Lake Norman Aesthetics, Concierge Med Spa and Laser Center

    Lake Norman Aesthetics, Concierge Med Spa and Laser Center

    5.0(1 review)
    0.9 mi

    Rich absolutely lives up to his reputation for quality and professionalism. I was looking for a…read moreconcierge experience and to invest in myself, and this experience exceeded my expectations. Foremost, the facility was spotlessly clean and comfortable. Rich took his time and answered my questions honestly and I feel I received an exceptional treatment based on his professional recommendations. This isn't my first MedSpa experience, but Rich earned a lifelong customer because this was far superior. If there ever was a situation of "you get what you pay for" this is it. It's only been a week and I have better results than 16 months of following another providers plan. One thing I respected beyond all else... honesty. Rich could have upsold me many times on services and product. He never did. His product line is awesome, but he will tell you what works and doesn't even if it's not the most expensive. Guess that's the difference between a concierge or a chop shop factory, wish someone had recommended him years ago. Worth the price and drive? Absolutely and I'll be back. Thank you Rich and team!

    From the owner: We offer a vast array of customized treatments, hand-selected to ensure we exceed your every…read moreexpectation in restoring, rejuvenating and enhancing your natural beauty. Lake Norman Aesthetics has amassed the most advanced anti-aging, cosmetic technologies, skin care and laser treatments available in the area. Let us improve the glow, firmness, shape, and youthful appearance of your face, neck, arms, legs, and entire body.

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    Lake Norman Aesthetics, Concierge Med Spa and Laser Center
    Lake Norman Aesthetics, Concierge Med Spa and Laser Center
    Lake Norman Aesthetics, Concierge Med Spa and Laser Center

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    The Med Spa

    The Med Spa

    4.3(6 reviews)
    4.2 mi
    •$$

    The Med Spa provides the best facials I have ever received! I moved to NC from FL and have been to…read moremultiple spas across FL and The Med Spa is above and beyond as far as facials! Sierra is my favorite. She is kind and personable and makes you feel so relaxed. I love the hydrafacial and dermaplaning. I can't wait to try more but those are my go-to's!

    At first, I was really excited about my laser hair removal treatment for my chin here. So I showed…read moreup for my consultation. The lady at the front desk is consistently rude. But that's okay, because I'm not really here to deal with her. I had a Groupon for three sessions, but they told me that my first session was half off, so I decided to save it for the full priced sessions. Firstly, for all my sessions, I was made to wait longer than necessary. For the first session, they needed a doctor to come in and assess me first, but I was made to wait for her forever! Once she arrived, all she did was asked me if I had any allergies, and then signed a sheet of paper and left. Really? You made me wait 20 minutes for that? These guys seem to have no regard to clients' time. Anyway, my first session was great! It was with Darryl (Darren?) -- it's the only guy that works there so you'll know. He was amazing! I loved him so much! After he treated my chin, my hair didn't start regrowing until the fifth week -- just like he said it would, My second session was okay, but I don't think she did a good job with the laser. My hair was gone, for the moment, but regular strands started growing only on the right half of my chin in 2 weeks! That's not good. The left half is still okay, and it has been almost 4 weeks. But if only one part of my chin hairs are growing earlier than they should, something wasn't done right. The real turn off came when the rude lady at the front desk told me I couldn't use my Groupon because it was "only for new customers." Aren't I still a new customer? This is my first treatment, just the second session of an ongoing treatment. And if only first time customers can use Groupons, then why do they allow people to buy more than one for themselves? The Groupons after the first one will be invalid then because they would not longer be first time customers. What a scam! I'll be continuing my treatment elsewhere at another time. For now, I'll go back to epilating and shaving. In the meantime I wouldn't recommend this place to anyone. Laser hair removal treatments can get pretty expensive, so if you are spending that much, better find a place that will do a good job of customer service.

    Riva Dermatology - Riva Aesthetic Dermatology  |  Lake Norman General and Cosmetic Dermatology Patient Waiting Area

    Riva Dermatology

    3.4(42 reviews)
    3.3 mi
    •$$$$

    First of all it smells so good in their lobby, and the decor/layout is so cozy. Everyone here was…read morevery nice, which has been a first for me with dermatologist facilities. This is my fourth one in the area I have tried and it hit every box. I got an appointment very quickly, sign in was easy, the staff was beyond pleasant, and I left feeling heard and satisfied. I almost want to gate-keep this place since it was such a good find, but for anyone with eczema that needs a dermatologist I would recommend this one!

    I'll keep it short and simple - not going back: 1) They are…read moretrying way to hard to give off a 'spa for the affluent' vibe instead of just focusing on being a medical provider. I always prefer simplicity and efficiency to excessive showmanship especially with all things medical. 2) scheduling was efficient and easy 3) the specific provider I had was professional and efficient. 4) having a lot of trouble getting them on the phone for results of pathology. You call in and their AI bot answers the phone. It misinterprets most of what is said so you just have to call back in and say representative and when it asks for details just say no because it will misunderstand them anyway. I have fenced with their AI bot 3-4 times and can't get a call back with results. This is simple stuff, and potentially the most important part of this process. If you will put an AI bot firewall between me and access to my medical information, I will not use you as a provider. I think that expectation is more than reasonable.

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    Riva Dermatology - Office interior

    Office interior

    Riva Dermatology - Reception desk

    Reception desk

    Riva Dermatology - Our Team!

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    Our Team!

    Surface Medical - medicalspa - Updated October 2026

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