I received the most hideous hair cut by a women who obviously couldn't understand english. I asked for a trim (2 inches) this woman cut 5 to 6 inches off. When I told her she didn't understand what it was i wanted she said ih well 18.95. I was blown away by her attitude and by the haircut i received. Her station is the first one on the right. Don't get your hair cut by her she is totally unprofessional and doesn't know how to cut hair! read more

Call ahead and good luck trying to get your scheduled time. Not sure why they tell you a time.

DO NOT GO TO SUPERCUTS TO GET HIGHLIGHTS OR FOIL LIGHTENING! I got a melt done back in May at a great salon and went to Supercuts to try and get it touched up for a better price. When I told her what I got done and exactly how it was done at my previous salon, she said she could do it and started to apply the bleach. When she rinsed it out I was greeted with the most hideous edges I've ever seen. She took no time to blend my highlighted hair in with my natural hair. I asked if she could dye the roots to fade the highlights better and initially she said no, but then changed her mind when she saw how unhappy I was with my hair. When she was finishing up the dye, she explained to me how Supercuts couldn't do what I wanted with my hair at this location. I would have been okay if I couldn't have gotten what I wanted done IF I WOULD HAVE BEEN INFORMED OF IT BEFORE SHE STARTED BLEACHING MY HAIR. She at least tried to make it right with dying it but I'll be making an appointment with my regular salon to get it fixed anyway because it's still not exactly what I wanted and when the dye washes out my roots will look hideous. In addition, a different lady gave me a trim and asked if I wanted 2 inches off. I said no and I wanted 1/2 inch off only (showed her with my fingers too). She completely disregarded that and cut off 2 inches anyway. Overall, mediocre skills and terrible communication. Pictures are attached of the highlights before and after the dye was added. I'd be embarrassed to call myself a hair stylist if I was giving that kind of service to others. read more

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I've been going here for 7 years, but never again! I've made appts. in the past and had to wait a little bit while they finished up the prior customer, but today was different. I made a phone appt. with Helen and got there on time to find that she had just taken a young kid (by the looks of it, a few mins earlier). I was acknowledged by her when I walked in and then made to wait for 25mins(!), while she spent an exorbitant amount of time trimming up his buzz cut and washing his hair. Nothing else was ever said by anyone there with regards to my having to wait so long. I finally left without saying a word. To top it off, even though I have been going to Helen for much of this time, my haircuts have been inconsistent at best. I go as a matter on convenience, but I really have to pay attention to make sure I get a decent haircut. Don't waste your time or money at this location. read more

Like most men, our hair is relatively easy to manage. Trim around the sides, taper in back and all is well. Again I am only speaking for myself, some men need a little more specific cut that suits their style, so they might not find this place the best for them. For me it works perfectly. This is close to the gym where I hang on Sundays, so a morning cut and morning work out is just what I need. I have been coming here for 3 years now and have found that " Tuyen" is my favorite as I have been calling ahead for her for that long now. She knows exactly what to do with me. She is efficient, really pleasant to talk with and takes her time in making sure that it is done correctly. read more

I got a haircut and the lady ripped my eyebrow piercing out when she combed my bangs.. never going back, I cut my hair myself!

Supercuts is a crapshoot, I'll admit that. But, this location is slightly better than others. I only had to go twice before I found a very good stylist. I recommend that you call in advance to see if "Tuyen" is working. (I probably misspelled her name). Anyway, she is very nice, I know that she isn't going to rush through my haircut and that she is thorough (I hate it when I've gone to other places and see hairs tweaking out). read more

Hate going to a place where 1: English is not the primary mode of communication it takes some hand gestures to get the idea across. 2: You never see the same person twice. To me that is important.... So from now on... rather spend a couple of $$s more and find a proper place to get my hair done. read more

They always do great cuts for us and are always friendly. We like a special cut for my son and they always do it right. We are happy going there. read more

I got my hair cut by Vee. She did a great job, was very polite, and took her time. Was very satisfied by her attention to detail and making sure I was completely happy with my cut. Will definately come back to get my hair cut from her. read more

This supercuts is actually pretty good. Its busy on weekends. They do a consistent job which is nice. You get what you pay for at this supercuts 16 dollars...twice the time as an 8 dollar haircut at the chop and go asian places. read more

Horrible service. Let's others cut in line, even after having booked online. Will not be returning again. Thankfully another SuperCuts has just opened up close by. read more

Literally if I could give a place zero stars I would. I'm a guy with a pretty basic haircut but they just somehow couldn't do it and ended up butchering my hair. Will never come again. read more

Great cuts from all the crew at this place. No rush service and attention to detail. Bummed that Vi (Vee) has moved on. She gave me the best cut I have ever had. Hopefully her departure is temporary. read more

I brought my son who is 4 years old. They said they did kids, great I'm excited. The Asian gentleman began, through the haircut my son was in pain, he's never in pain during a haircut. I kept telling the stylist is the clippers hurting him. "Oh noooo, he's fine" my son starts crying, I comfort him and finally he survived. As soon as I get closer and the Cape is pulled off, he is covered in clip scratches some even bleeding. I have never experienced anything like this, especially for my son. May need better clippers or more training. I will not be back to any super cuts for that matter. read more

This place reminds me of a strip club: you pay a cover fee to get in (base rate of hair cut), and then they try to gouge you with expensive services & hair products (their equivalent of a lap dance). All the stylists work on commission.I know this because when I tried to return some useless tea leaf shampoo that the woman cutting my hair threw on my tab, it turned into a big ordeal involving paperwork. That said, they do a decent job cutting hair. read more

I got the worst haircut of my life yesterday at this salon. It's at least half an inch longer on one side. When I tried to explain this to the stylist, she cut the back shorter and left the side too long. Her understanding of English was very limited, and I had great difficulty explaining to her what I wanted. She did not believe I wanted several inches cut off, and at first she tried to trim the hair. One problem after another. I will now have to go somewhere else and pay to get this fixed. I will not go back to this salon and I suggest you avoid this place like the plague. read more

I come here with my son and he always gets a pretty good hair cut... although its a simple cut. My problem with this place is they are always trying to push hair products like crack dealers. I have seen them shove hair products down the throat of teenagers and I can tell the kids didn't know how to say no and they were being pressured. JUST SAY NO TO HAIR PRODUCTS, KIDS! read more

Decided to try Supercuts one more time. Made an appointment ahead of time. Came to the location and I was promptly greeted by staff. My stylist was friendly and very detailed in her work. She made sure I got what I asked for and I appreciate the time she took to ensure my hair was cut properly. I will be coming back to this location again. read more

My boy has been waiting for quite some time for his haircut and yes they did a great job but at this rate my boys going to be a man. I also do like the lakers color scheme they've got going on. read more

There is a very kind young man there named Louis, he is very good at cutting long hair. He doesn't take very much length off but somehow he manages to get all the dead ends off. Thanks Louie!! The other women who have cut my hair there have also done a good job, and for a good price ;) so I tip them extra ;-) read more

I have been coming here for 3 years, Dj is awesome he is a great stylist and very professional. I only go to him when I need a haircut

The wait itme isn't too bad. The prices are fair. Better than other locations.

I have only been here once but the staff seem more than capable of cutting great hair. I was pleasantly surprised at the amount of attention my stylist took to finish my hair cut. I would highly recommend people to come here if you are looking for a great, cost effective hair cut. read more

My 6 year old son is not a baby any more and getting too big for the kiddie cut chairs. I paid extra for shampoo, which he loved. He was smiling the whole time. He loved the music playing and was singing along. I showed the stylist the cut we wanted and my son was very happy with the cut and styling. All the girls seem very nice and at this point we don't have a preference but he definitely wants to go back to this location. Knowing how hard it is for a little boy to feel comfortable around sharp objects near his head and keep still, finding a good place to get his haircut is a big deal. Thanks Supercuts! read more

I am done with this place. After going here for over 4 years I am tired of the changes in stylists. This location has always had sub par service, but I put up with it because I has two reliable stylists I would see. But they are now both gone and I am left with the same poor service. Well not anymore....on to a new business! Don't know where yet, but it won't be this one! read more

I received the worst hair cut in my life by a woman who does not understand English and does not know what she was doing I have asked for 4 and she cut too short and they keep laughing with each other when I said that this is not right and worst part is I had to pay $18 for for such ugly hair cut they do. I could have given zero if yelp allowed me. Save your money and hair by going to some other place read more

This Supercuts is the best place to get a haircut. The entire staff is very friendly and helpful. I have been going there for years and hope to continue coming in. Yvonne is the best and always makes you feel welcome. I would strongly recommend the Tea-Tree Experience, it's worth it! I have one major concern....I heard that the staff will have to start wearing all black uniforms starting next month. Although the staff are loyal and supportive of the corporate decision, I THINK THIS IS A TERRIBLE IDEA. The staff are currently dressed very fashionably and I don't want to feel like I'm coming into a factory operation with everyone in an all-black uniform. This is not the military....allow your staff to dress stylishly and your customers will feel more like they are coming into a high-end salon, even though it's just Supercuts. I can guarantee this will drive away business and make the staff unhappy, resulting in turnover in personnel. The main reason I keep coming back is the staff....if they are not happy, then I will not be happy. I would strongly encourage corporate to reconsider this decision before you lose employees and customers. I know of several other customers that feel the same way....maybe we should start a petition?? read more

I've been getting my hair cut at this salon for several years and have been generally happy with the haircuts. Staff is courteous and store is clean and well maintained. My main purpose for this review though is one of the stylists who has been cutting my hair and my sons hair for the past 6 months. His name is DJ and he is exceptionally talented. I have fine, thinning hair and my son has very dense, coarse hair and DJ gets both done perfectly. He is very detailed with his cuts and takes his time to get it done right. I totally recommend DJ and hope he sticks around supercuts for a long while. Ask for him and don't settle for anybody else. read more

I've been getting my hair cut at Supercuts on Bernal for over 5 years. The convenient location is the main reason I have continued to go here. The hair cut has always been acceptable but they do tend to aggressively push the hair products. Up until yesterday I would have given them 4 stars but they blew it in just one visit. I went in and ordered my usual cut. This was with someone I had not used before but I've never been too concerned about using a particular stylist. Everything seemed fine but the stylist seemed hesitant to show me the back of my head when she finished. Once I got the mirror to check out my head she stood between me and the mirror blocking the majority of my head. This should have raised a red flag but I didn't feel like making a big deal about it so I paid and left. When I got home my son started laughing at the bald spot on the back of my head. I got the mirror and discovered a chunk of hair out of my head measuring about 1 inch square. Obviously the stylist slipped when using the clippers. This in itself is a bummer but people make mistakes so I would not have been too upset had the stylist just been up front with me. Unfortunately she tried to hide it and when I went back to ask for a refund the stylist said it was not her fault but my fault because I am too tall. She actually blamed me for being tall and said had I been shorter she would not have had to take a chunk out of my head. The lack of accountability and abusive customer service forces me to find another place to get my hair cut (Hopefully one that caters to patchy haired tall freaks). read more

I love this branch. Been coming here for over a decade. The ladies are kind and do always do a great job. Always book appointment via telephone or website as they get very busy. Be patient they are worth it. read more

PARENTS BEWARE! Save your child the trauma, and go to Candyland on Santa Teresa and Cottle. I took my 1 year old in to get a haircut. The hairdresser, Kathy (not sure if that's really her name, she's the one with the grown out highlights and acne scars), seemed irritated right off the bat. When I sat my son down, he started to wiggle, like all kids do when they are getting a haircut. This was his 4th haircut, so we aren't new to this game. She asked if I could restrain him, and I tried holding his head but he started getting upset, so I told her this wasn't going to work. She then chopped off his sideburn! I told her we were done, and took off his smock. I told her what a shame it was that she couldn't cut children's hair, and she yelled back at me (in front of other customers), "I can! I'm not going to cut someones hair that can't be still!" Let's be honest, any GOOD hairdresser can cut kids hair, but i guess that's why she's working at Supercuts and not a real salon. read more

DJ is awesome and does wonders with all types of hair :-) his color skills and faux hawks are one of a kind

Love this place. Been Comin here for 4 years and always come out happy. Great people also, DJ has been cutting my hair for awhile and is great. I have dubbed him the "fastest clippers n the west". Great spot. read more

Would have given a 0 if available. Had a terrible experience here. Took an appointment and made to wait for 20 min. Then attended by someone who obviously had no clue how to blow dry. Did not even wet the hair and burnt my scalp multiple times. End result was no different from where I had started from. And finally I was charged the full $30, including for shampoo, even though I never got my hair shampooed. When asked, I was told it still costs the same irrespective. Btw this was not told to me when I was asked whether I wanted to shampoo my hair otherwise I would have gotten it shampooed. Had no strength to argue about the unfairness of paying for the services I did not get and the terrible experience. I just wanted to get out asap so just paid up and left. Not going back. read more

i come here to get my haircut all the time. there is a guy name Jason cut hair pretty good, he always give me a nice haircut. this place has plenty of parking and they offer call ahead for convenient. read more

This place is like a strip club and crap. I went there for the first time thinking that i would get a good hair cut. I had recieved the ugliest hair cut. They dont do it by style rather by numbers which is totally confusing and even the numbers also they dont do it properly. I dont remember the name of the person who did the hair cut but she is right next to the register and definitely does not know how to do hair cuts. They dont understand english which is very difficult to convey. She cuts short in the middle and left long in the sides that my wife is laughing when i came home. Such an unprofessional people and do not give respect to customers. Dont bother to come here. read more

Exactly as what Krunal S. has said, I met a guy who asked me for the numbers directly... Luckily there was a man before me, so I could ask the guy to give me a similar hair-cut as that man... read more

DJ has made it easy to get a hair cut and not have to go somewhere else after to fix it! He's Amazing with his styles and impute! Never any pressure just kind pointers to help with new styles with the whole family. He really takes the time to share his knowledge. Explains how your face and hair work together and what work with your face and head shape. Also shows examples to help make decisions. Dont ever want to loss this stylist! Thank You Supercuts for having such on the ball knowledgeable staff as DJ. read more

Very dependable hair cutters. Most of the stylists that work there have been there for years and do a good job. I recommend this business.